Used 2023 Mercedes-Benz GLE 350 for sale near Kannapolis, NC

There are certain things that a dealership can do to leave a lasting impression on their customers. My wife and I had such an occurrence yesterday. A very positive occurrence. We intended to purchase a new Toyota Sienna. But the key for us was my wife's ability (she is wed to a wheelchair) to actually get into the front seat passenger side since she cannot drive. No such luck. Unlike our 2020 Honda Odyssey, which is easy for her, the Sienna was unfortunately about 5 inches too tall for her to reach the seat. What made the experience so memorable for us was the combination of Mike Lasiter (salesman) and Eddie Powell (sales mgr). They tried so many different approaches including seeing if they could find a replacement seat which would allow my wife easier access. It was amazing to see these two work so hard to help a customer. Sure they wanted to sell a car. But they went way beyond that to help us. In addition, I cannot imagine a customer finding a better facility to both purchase a car and to also have it serviced. The dealership's attention to detail on customer service was amazing. They had 72 service bays, a wonderful seating area for their customers, actual food customers could purchase instead of just a vending machine and to top it off, they offered a manicure service , free of charge, to any customer waiting for their car. Try matching that at most dealers. Each employee we spoke to was extremely friendly and helpful (Yvette Pete Acree, etc). So the upshot of the visit was Eddie Powell and Mike Lasiter ended up recommending we go to Kia Union County dealership up the road and take a look at their vehicles which might fit my wife's need. So we did and ended up purchasing a new Kia minivan. And all the while I wished we could have become a customer of Scott Clark's dealership. So if you happen to be in the market for a new or used vehicle, I could not imagine a better sales and service experience or perhaps better said, a tremendous customer experience than that at Scott Clark Toyota. And no I am not a paid employee or anything like that. I am a customer who knows great customer service when he sees and experiences it.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

Had a great experience with the sales staff and general manager. They worked with me over the phone and it was painless to pickup the challenger and be on my way. The amount of specialty dodge and keep vehicles was very impressive. If you are looking for that special to you car, check this dealership out!!!

Brought car in for Brake Repair front needed to be done. They did an excellent job and provided great customer service and kept me in the loop of how long it would take.

Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!

Professional Staff and has helpful information for cost effective repairs. Savanah needs to be rewarded on her outstanding customer services. Clean bathrooms. Snacks provided during your wait.

We did everything online, negotiated the price for the car and having the car delivered to the house to sign the paperwork. It was the best experience!

Very helpful, informative, reasonable price. John D?Errico provided excellent and personable service. Thanks John! The place is immaculate and they clean wash your car at the end of servicing

I researched and found the low mileage Porsche Macan Turbo in the color and desired options. Only about 6 cars in the Southeast that met the desired specification. Great price- lower than some higher mileage Macan Turbos in the used car market. Fair value on my trade and easy buying experience.

Justin Bennett provided great service and made my visit great. I will for sure be back!

I visited MB of Northlake about a month ago just browsing and “considering” purchasing a GLE. I met a sales agent by the name of Miller Harris, who was just amazing! He was extremely knowledgeable about all of the vehicles, talking me through the intricate details of each one. He wasn’t pushy at all, and didn’t make me feel pressured to purchase. Upon wrapping up that visit, he simply gave me his contact info and let me know that he was there if I wanted to proceed. This was such a relief as it gave me the freedom and time that I wanted to fully consider my purchase and make a well informed decision! A month later, I purchased my brand new GLE 53 with him! The transaction was smooth and well coordinated, and I was only in the dealership for 45 mins to complete the purchase. You really can’t ask for much more than that! Very well done! If you are considering purchasing your next vehicle, go to Mb of Northlake and ask for Miller!