Used Mercedes-Benz GLE 450 for sale near Farmers Branch, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Ruben was very polite, helpful and professional. He went above and beyond to help me. He even washed my truck before I left. He made sure that everything was taken care of before I left.

Looked at a Jeep with Pete H today, he valued my car for trade in and gave me no-nonsense numbers. Thanks for your time today!

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.

TJ did a great job showing me the BMW X3 he was very knowledgeable and patient.

My 2022 GLE450 is outstanding. Plenty of room in rear seats. Gas milage is better than advertised. 25 mpg in town and 27 on the road mpg. using premium fuel is a drawback. Drives great. fit and finish is superb. Technology is second to none. Feels very safe. Headlights are the best I've ever seen. I am a Mercedes Benz owner and have been since 2002, BUT this could be my LAST due to dealership overpricing. I realize cars are in high demand, but price gouging is and will never again be tolerated here again!

Easy process with no haggle pricing. The dealership had the price broken down, and did not throw in a bunch of add-ons. It made the experience much more pleasant.

Fantastic experience. Kind, knowledgeable, patient, not pushy, kept in contact and even videotaped the car I was interested in. Smooth sailing! Prepped my car with a wash and full tank of gas's.

I purchased my BMW X7 from this dealership. Their team went above and beyond to ensure I received the best experience in this car-buying process.

Top notch features, extremely comfortable. Air suspension is a game changer. Higher ride, effortless for road trips. Tech is top notch too, wish it had wireless CarPlay.

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Great car. Love it. But for the price you should at least get leather interior, not that artificial look. But it rides beautifully. Feel safe in it.

Bought my car here and have it serviced here never felt sold very happy with my purchase?the family is loving the new vehicle it rides super smooth

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

I love the look of this car. I love the convenience of this car. I am looking forward to learning about all of the features when I meet with RJ next week.

The Dealership was great to work with from my initial contact through the buying process. They took about a hour training me on all the features of the car. Their follow-up asking me how I like was an added touch.

Everyone is friendly and the service department can be trusted. These people really know Porsches! Justin always treats his customers fairly and is very honest and up front with all costs before the work is performed

I recently bought a 2024 MDX from Spencer at Vandergriff Acura and had a great time there and love the car! He made it as easy as possible and recommended him to all my friends and family!

This is one of the most beautiful car I've driven..it's so beautiful and amazing. good sounding system... I Believe this is the kind of vehicle you always dream of buying.

The whole process was smooth. The sales person that assisted me was exceptional and I found the whole experience wonderful. I would definitely recommend the dealership