New and used 2026 Mercedes-Benz GLS 450 4MATIC for sale near Lucas, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Excellent service and professional staff. Just want I signed up for. Highly recommended. From when I entered the Mercedes dealership to when I left driving my vehicle I felt like their most valuable client. The attention to detail and sound advice and information from all their staff is unmatched.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

I had a great experience. Everyone was professional, and very friendly and helpful. All my questions were answered, and all my needs were met. Thank you very much Mercedes-Benz of McKinney.

Hands down the easiest car-buying experience I?ve ever had. From start to finish, the customer service and communication were outstanding. I found the car online, coordinated everything seamlessly with the dealership, and flew in from out of state. They even picked me up from the airport! The car was exactly as described, and the process was smooth, honest, and hassle-free. I?d absolutely buy from them again.