Used 2021 Mercedes-Benz Metris vehicles for sale near me

The car was in really bad shape and it would have cost me way more than it was worth. Thanks Jim Evans

I never write reviews first off. So the fact I’m writing this should tell you everything you need to know about my experience. I will start off by saying car shopping is one of the least pleasant experiences in life in my opinion. Generally there’s a lot of shenanigans that I don’t have the time or patience for. I called and inquired about a vehicle I saw online. The vehicle was still in transit. The salesman (Kevin) had informed me he would contact me when it arrived. I’ve heard this a few times over the last few weeks. I have never actually gotten a call “when the vehicle arrives”. It’s miraculously always sold when I contact them again regarding said vehicle. Kevin called me while the truck was legitimately sitting in the middle of the lot. It looked like it just rolled off the car trailer. I was shocked. +1 for actually contacting me. I asked him if he could hold it for me If I put money down. Unfortunately they aren’t able to do that. He then informed me that the vehicle had to go through an inspection the following day before it could even be eligible for sale. At this point I was concerned that I would loose out on the vehicle because of the drive I had and how quickly they were selling. Kevin informed me the best they could was a travel hold. Basically that means if I am on my way they are allowed to hold the vehicle for me. Which isn’t great but I understand. I was a remote buyer from SE Wisconsin in the Milwaukee area. This is a 5+ hour drive for me. I said I would be there first thing in the morning to look at it. Kevin informed me to hold out because if there were something that needed to get fixed on the vehicle and they didn’t have the part he didn’t want me to waste the time driving for nothing. A few hours later the vehicle made it through inspection with no problems. At that point Kevin contacted me and gave me the news it was officially for sale. It was around 11:40 am at this point. He informed me they could do a travel hold. This meant as i was driving and on my way they would hold it for me. That was a huge relief. So I left work and started my drive. Weather and traffic pushed my arrival time past the normal operating hours. I explained this. He told me not to worry. On the way he sent me paperwork to fill out( I had a co driver to help) so the process could start. I got there at 6pm. The truck was clean and ready to go. Kevin was pleasant to deal with and friendly even though he was working past his scheduled shift. After we completed our portion of the paperwork we moved onto the financing. Max had everything prepared as far out as he could to help speed the process along. He was easy to work with, personable, and wasn’t pushy on add ons. The whole process took a little more than an hour and went what I would consider smooth and effortless. After all I had to turn around and drive 5 hours back home. I would highly recommend working with either of these 2 gentlemen.

The service department is manned by efficient & courteous personnel. Your car is taken to the garage at the appointed time if not sooner. I'm always out of there in no time! Great service!!!

Dominique , Kameron and Austin the finance manager were absolutely amazing . They structured a deal we could have only prayed for. We are so grateful and this experience could have not gone any better . I could not recommend EchoPark enough if you’re looking to trade or just looking for the best deal on a vehicle. You will not be disappointed.

Love my new car. The price was great and much cheaper than others for the same vehicle. I have been wanting a Jeep for years and so happy I found one that I love. And it’s a 2022. Yay! The process was easy and quick. Farhan was super friendly, very responsive and very patient. I emailed him every few days for 3 weeks while I was making my decision and he always responds quickly and did not rush or pressure me into buying anything. When I finally visited the process was quick, we were in and out within 30 minutes. Which is something that I asked about ahead of time because this location is 2 hours away from me. Worth the drive. Just got my MD state inspection and the vehicle passed and is in great condition. So happy with my purchase.

Nate Bates was an amazing salesman. Patient. Thorough. Kind. Knowledgeable. The whole deal went smoothly and we weren’t in the dealership all day as in some dealerships.

They were honest, and took the time to see what I was looking for and needed. The salesman was patient and knowledgeable about the trucks. I believe they are all Family there and family owned

This team of amazing people, worked with me and provided the up most perfect customer service, and a great car, I am Soaring with happiness! Got some teenagers coming to drive, will definitely be returning here to find them amazing, reliable vehicles. See you u guys in a few months!

Kris was great! Had a lot of patience with me and definitely will recommend him for your next car purchase.

I will begin by saying that I really enjoyed my experience at the Mercedez of South Florida - Service Center. Viktor was outmost pleasant, patient and courteous throughout my experience at the service center. I was visiting family from New York and my engine light came on as I was driving down to Florida. I drive an IMG Mercedes GLC 63S Coupe. I called up Mercedes of South Florida - Service Center and spoke to Victor and he told me to bring my car in for a check up. When I arrived I got to sit down in Victor's office and explain how and when the car started to show the engine light. He explained that he would like to put the car in the Mercedes Diagnostics to see what codes the car registered when the engine light came on. When I purchased my vehicle I got the extended warranty of 75,000 miles. After a few minutes, he came back and explained that the car had leaks in both the turbos. He continued to assure me that he would take care of the issue with no problem. The service center looked very busy since it was the day before New Years Eve. He kept coming back to me periodically to make sure I was being taken care of. That showed me that he really cared. After the repair was finished he apologized to me for the time I spent there waiting away from my grand-son that I was visiting. They replaced the two turbo clamps so that there is no more leak. I in return thanked him for his support and care that he showed towards me as a customer. My car now runs smooth and is in great shape. Viktor you are a great person and wonderful human being for showing me great patience and respect. Mercedes of South Florida - Service Center will be proud to have you in their staff. I would not be surprised that you someday get promoted to a higher leadership role because of your patience and communication skills you have with your customers and people around you. I had one of the best experiences away from home in car service center. Thank you Viktor and thank you Mercedes of South Florida for this wonderful experience. I rate my experience a 5 out of 5.

The BEST dealership to have your Mercedes serviced. Russell Machado is also the BEST service advisor there is. I highly recommend this dealer for their attention to detail and their professional and friendly approach to service!

This was the best experience I have ever had buying an automobile. My salesman was very honest with me and very knowledgeable.

I have been searching for a Saturn sky for about a year. I was fortunate that I found this dealership on the internet and was able to find exactly what I had been looking for. I was really apprehensive about buying a car sight unseen and from a stranger with the fraud schemes that happen all the time but I talked myself into it. The customer service was fantastic, the car is immaculate and everything they said it would be!! Thanks guys for restoring my faith in humanity. You are truly one of the good ones and I will recommend you to everyone.

Great customer service. Adrian and his colleagues were very attentive and polite to my wife and I.

See Will for the best sales service. He gets to the point and he’s super friendly!