New and used 2025 Mercedes-Benz Sprinter 2500 cargo vans for sale near New Market, MD

Service was prompt and professional. My service agent Juan was quite courteous and knowledgeable. He clearly explained everything. It was a pleasure to deal with him.

I took my car for a recall at Mercedes Benz Silver Spring , all the employees were very professional. I was provided with a car at the cost of the dealership. I was able to go to work. When my car was ready, I was called but I could not come as I work long shift. They worked with schedule, I returned the car on my day off. Thank you to my advisor. I really appreciate your help.

my first time building day was amazing. Everyone was a professional courteous and showed a special answer in me well appreciate

Alex in the service department as always been first rate. He gives you the information and never tries to head more service than is required. My 2012 ML350 has 205,000 miles on it thanks to Hagerstown Mercedes service and especially Alex.

After multiple, disappointing service experiences at dealers closer to Baltimore and DC, Mercedes-Benz Hagerstown Service is a breath of fresh air: friendly staff, a focus on customer experience and satisfaction (not on volume), and better service pricing. We even talked to the sales staff on a Saturday when we picked up our car and they too were friendly and low pressure. We are probably just get started with them (future service, maybe a future vehicle); they are coming across as focusing on building a trusted relationship and that is what we’re looking for.

This was my first time at this dealership for service and I must say 5 start service! Tonny Wambugu My Service Advisor was great and very knowledgeable about the service that was due and assisted me with the process. I will definitely recommend this Mercedes dealership to anyone who is looking to get their vehicle serviced!!

Kyle facilitated a seamless and enjoyable experience purchasing my new Mercedes, providing comprehensive information on available options to ensure I selected the ideal vehicle for my needs. The transaction was characterized by a relaxed and informative atmosphere. I highly endorse Mercedes Benz Of Hagerstown and Kyle for future vehicle acquisitions.