Used Mercedes-Benz Sprinter 2500 vehicles for sale near McHenry, IL

My service was seamless. Lee was excellent and took great care of my car and me. Touched up all my scratched wheels. Highly recommend Knauz and Lee

it was just some presales questions and they were quick to reply and offered a lot of assistance.

The loaner is a very convenient option during the timely completion of the new brakes and a repair. We feel very confident using the Service Dept at this location.

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.

Everyone at every level of the organization - be it sales, finance or service - were extremely professional with a top concern for customer service. We really appreciated this above all else.

They contacted me immediately and explained their process for vehicle delivery. Unfortunately I couldn’t find a suitable vehicle. Very professional and courteous.

Fast and easy. All staff was pleasant, well spoken and mannered. Made an out of state purchase with a few email and phone calls. Sales person Luke was excellent.

The gas motor is outstanding, features are amazing and very safe. The entire van is very well engineered for ease of use and great features.

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

I had a good time there the employee were so good and polite to me. The lady who assisted me is so cool

The sales Mando is nice and patient. The whole experience is speedy and pleasant. I was able to shop for the car I want with minimum effort.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

Jamie was great to work We had a less than great experience at a different Mercedes dealership after contacting Hoffman Estates he stepped up and found us the vehicle that we wanted and had it at the dealership in less than a week The rest of the team was just as great as well They made purchasing our first Mercedes the awesome experience it should be Thanks again to everyone at Hoffman Estates especially Jamie We will definitely return Thanks again Darin and Kay

Ok when I tell you my salesperson Ronnie Robles is the best he literally was very patient and helpful with me he pulled my up 3 cars when it was literally time for him to get off and leave he didn’t put me out he didn’t get angry he was just patient until I finally picked the car I wanted mind you this was Saturday and today i finally picked my new baby up and I’m in love with it thanks Ronnie and the whole Hoffman Estates family everyone was so helpful and nice no mean attitudes I got from anyone also to my girl Claudia she was the bomb she help me register my car to my phone and she also went over ever feature I needed to know about my car with me she took my pictures and she knew how a girl loves her pictures lol thanks Claudia everyone was just so patient you guys rock