Used Mercedes-Benz cars for sale near Allen, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

The ride is amazing! Handles like a dream! Loving the “Hey Mercedes” feature built into the car! No fussing with screens or buttons while in traffic or driving. Just say “Hey Mercedes” and the car will do many things with a voice command. It will even tell you a joke if you ask!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Salesman Joshua Hannah was great to work with. He made the process very easy and smooth. He was very informative, Polite and knowledgeable. Nice to see a person treating customers like they themselves would like to be treated.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

Rusty took care of business as always. Some in and out process. I had good experiences with all service work at this location. Happy with this group and my service representative.

This SUV looks very cute, drives extremely well, highly maneuverable, very stable, and is easy to park anywhere. Its interior is fabulous. It remains stable in cross winds and in tight corners.

Had our CRV in for first oil change service There was someone to greet me and take my request I left my cell phone in the car. They found it and returned it to me While waiting I toured their facility. It very clean My service adviser text me the status of my vehicle When finished he when over everything they checked I am very happy with the service of Lewisville Honda

I bought this vehicle is a retirement car. He moves great is responsive and very smooth. I wanted a retirement car for my retirement. I am 60 years old and I want that something that represent my current status with luxury interiors, beautiful blue color, and 20 inch wheels it is awesome looking. I can reach 70 in the blink of an eye any moves like it's going at 30 or 40 miles an hour. He has an awesome radio system. although it is not all digital, the radios are for listening. I have an excellent sound, System. Great interiors, great materials, great lighting if you're planning to buy a GLS the 450 is definitely one of your best choices.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

They were very helpful and very honest throughout the transaction, I would definitely recommend them

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Friendly and not hurried sales people. Nice shop and good collection of cars. I liked them.

Excellent service and my advisor was great. I would definitely recommend Audi Grapevine for service or if you are in the market for a new car.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

I like the atencion and the staff súper professional, very good service. No much time to wait, and I loved the waiting place. 100% I recommend.

Great service, strongly recommend! Love the people and how welcoming they are in assisting you get a new vehicle. I will never choose another car lot.

I love my 300C with the AMG Package. You get a much sportier look and drive. The car rides very comfortably in Comfort Plus but you can put it in Sports Plus and it becomes a whole different car. It feels like the car stiffens up and the Torque is immediately right there. Also, the AMG Package comes with great brakes! At this price point, you're going to hear a slight wind noise at higher speeds and the back seats don't have a lot of legroom. But, as an entry-level Mercedes, this is the best Mercedes for value in my opinion.

Dealership clean, customer friendly, accessible location Alex Trebar is knowlegeable. Efficient. Personable-the best in all aspects of his position as service representative. He and this dealership are 5 star in all categories!

Great customer service. Employees are knowledgeable and professional. I will and have recommended others to stop by BMW of Dallas. Happy with my purchase. Keep up the great work!

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Fantastic staff and great inventory! Will 100% be purchasing again from this place! The process was the easiest I have ever experienced.

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.