Used Mercedes-Benz coupes for sale near Owasco, NY

From start to finish, my experience at West Herr Chevrolet was outstanding. Everyone I interacted with was friendly, professional, and focused on respecting my time. Steven in particular went above and beyond. He took my list of demands ? from ordering a custom-built 2026 Chevy Blazer EV SS, to staying within the EV tax credit window, to timing delivery so I wouldn?t have to make payments earlier than planned ? and made it all happen seamlessly. He knew I had a preapproval and still beat it with class, while getting me every discount possible. He was available around the clock, patient with my endless questions, and genuinely dedicated to making the process stress-free. The entire team worked together like a well-oiled machine. Carlos stepped in to share his personal EV experience, which helped me weigh the pros and cons as a military member who won?t be in Syracuse forever. Ethan closed things out by walking me through the EV basics in plain English, making sure I left confident and informed. And Dan, the financing manager, impressed me with his honesty ? he explained the pros and cons clearly, without pushing extras I didn?t need, so I could make an informed decision. Compared to previous Chevy purchases at other dealerships, this was night and day. Everything was fast, transparent, and done with genuine care. They even followed up the next week to check in. The synergy, professionalism, and humanity they showed made me feel like more than just a customer. I?ll be back in the future, and I?d recommend West Herr Chevrolet ? and especially Steve and his team ? to anyone looking for a Chevy. They set the standard for how a dealership should treat people.

This does NOT refer to either my dealer's sales or service departments, both of which are excellent. But I have to relate that a life-of-the-car part, the steering control module, failed at only 8,500 miles, and as luck would have it, just after the new car warranty expired. It required two visits and over $1400 to repair. I've not heard anything from Mercedes about even a partial reimbursement- not that I really expect anything.

The service department is top notch. Alway go above and beyond to make the customer feel at ease. No matter what the problem is. Big or small. KEEP UP THE GREAT WORK!

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Good Experience Great Job by Derek Muller- Parts Manager at Dodge, Jeep, and Ram Dealership. He personally contacted another repair shop and then ordered the parts needed to repair our vehicle. He took the added time to help us out.

I love this car! It looks great, handles wonderfully and the ride is exceptional. I went with the 2020 model because I don't care for the grill design implemented since 2021. I got the traditional grill with hood ornament which is what I preferred. The only disappointment for me was not having a touch screen. It's a bit cumbersome to manually navigate through all the screens using multiple inputs (especially while driving) but I'm getting accustomed to it. I would recommend this car to anyone!!