Used Mercedes-Benz passenger vans for sale near Avon Lake, OH

Top notch service and they really care about finding the right fit for you! My sales consultant was Lois Greer and I highly recommend her. She made the process of selecting, test driving, financing and buying my car effortless! The drawback is I'm not allowed to select 6 stars on this review! :)

New tires and brakes, service done. Three row with removable back benches for cargo space also. great color combination. Four cylinder with turbo power fuel efficient.

Jessica was great, great customer service and face of the front desk, and very informative. Wait time for the oil change was extremely long (over 4 hours), and I had an appointment.

I've had the van for two months now and am quite satisfied. Decent handling,Comfortable , quiet ( in passenger model) and over 28 mpg on country highways. Only complaint is the self parking option( Parktronic) is flaky. Only woks about half the time-really not worth the big bucks for that option.

We were handled professionally and would return. The salesman was aware of what features were important to us and insured that the car we purchased had all of them and more.

I took my car in for a service, and Christopher Elan served me. It was outstanding service, and I was very impressed how efficient, friendly and fast the service was. I highly recommend Honda, and Christopher Elan. I would give 6 stars if I could.

I have a large family and love this van however I wanted a 2016 with low miles because i did not want the high top. This is my every day van because I have a six kids and I love it . It drives like a minivan and is my favorite car ever! I the dealership we bought from was ... ok .

Eric has been my service representative for years. His customer service is Superior and you know that your vehicle is in good hands.

Megan Via was absolutely amazing to work with. She made the process easy and had everything ready for me upon arrival. Communication has been great and she answered all my questions in a timely manner. I would highly recommend her and ask for her by name when you come to visit the dealership. She advocated for me when it came to pricing and worked with me to get the deal I was looking for while setting realistic expectations.

Thank you to Cynthia McCoy for making my car buying experience exceptional. Her knowledge of the process was very inspiring. From the beginning to the end. The test driving of various SUV’s, the options, the answering of questions, etc. I’m reminded of one of my favorite quotes. It’s not all the time what a person does, it’s how they make you feel. I got that feeling with Cynthia McCoy.

Jim Albright Is hands down one of the best sales agents I have ever had the chance to work with. No pressure just leads and understanding of my wants and wishes. Was best car buying experience I?ve had to date

From the moment I saw the new 2026 E 350 I knew that's the car I wanted everything about the car was great . The dealership is easy to buy from

Worked with Joe Bauman and David Kalmbach. Both very professional, straight forward and personable. Felt well taken care of. No xx. Car was presented very clean and as advertised. Transaction was transparent and very cooperative. Was worth making the trip from Michigan. Would buy again.

The gas motor is outstanding, features are amazing and very safe. The entire van is very well engineered for ease of use and great features.

Very good profesional Menager Kris and all staff very helpful . They stay with me even after the hours and show me all of the cars I wanna see! So definitely I will recommend this dealership to all of my friends. Thank you again.

I love the Metris Cargo Van. Great on gas and tons of room in cargo area. You only need a 5' 8" clearance so you can park in a garage or parking garage like in high rise buildings. It's a smooth ride, functional and looks cool.

My husband and I were van shopping when we came across the Mercedes-Benz Metris. We wanted something that would be comfortable and reliable for traveling around the US, sometimes with our dogs. This van really fits our needs. It is spacious and has the ability to easily remove the seats for moving large cargo. We didn?t want a lot of automatic or motorized options that would work just as well manually, having had a previous vehicle that was outrageously expensive to repair. There is only one thing that I would change and that is that the van does not have cruise control. The Metris is engineered beautifully and I am sure we will have many years of happy traveling In our beautiful Mercedes-Benz!

ChillyPhil at Bristol Auto Mall is the best salesman I have ever dealt with. He will work with you to get you in any car you want at a reasonable price and is the best all around guy you will ever meet! The mechanic Adrian is also awesome at making sure your car is in excellent condition. Highly recommend ChillyPhil and Adrain at Bristol Auto Mall for your next vehicle purchase!! Rheagan Zambelli

Perfect for my family is six pasanger, confort and economic. In the back big space and all seat leather. Is used but I have garranty in Dealer Mercedes.

Excellent service on my Highlander. Andrew in the service center gave me a reasonable quote and the work was done above my expectations and the quoted price was honored. We will continue to use their service.

Un servicio rapido. Muy amable y grata mi exoeriencia con el equipo de ustedes. Gracias

I brought my recently purchased car to the service center for a safety inspection. They found one issue and fixed it promptly. Overall service and communication were excellent. I will return in the future.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

Nate at Bristol auto mall was the best. He helped me and my husband get into a nice and safe car. Every other dealer we bought from was totally a junker and piece of crap. He and the people there took care of me and I can’t thank him enough

I love it. We needed a second vehicle that would accommodate us and our pets in case of an emergency evacuation and the Metris with room for 5 passengers (can come with an extra row of seats to accommodate 7) and space for four dog crates in the back is a perfect match for our needs. Handles like a well designed car rather than a van. It's quiet and has separate rear air conditioning, which is great for the dogs.