Used Mercedes-Benz sedans for sale near Windham, CT

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Had this vehicle for about a month and I have to say it's the most amazing thing I've ever driven!  It's so quiet, smooth, and maneuverable with the all-wheel steering.  And driving it with one pedal has been a very satisfying experience and gives you so much control.  Plus, that quiet interior has made enjoying the superb Dolby Atmos sound system, playing Spacial Audio via the integrated Apple Music app, even better.  It's like being in a personal sound studio!  And add to that the hot back massage, ambient lighting, and, air balance fragrance system makes it a wonderful place to relax and unwind.  The whole design is beautiful IMHO and truly reflects Mercedes's design language of "Sensual Purity", especially the front interior.  I only wish it had a longer range, but with everything it offers, I'm OK with that until the battery technology for EVs improves.  One final note.  The HEPA filtration has been such a godsend with all the smoke from the Canadian wildfires and makes the inside air so fresh. After driving this,  there's no way I want to go back to an ICE vehicle as it's just so superior in every way! 

Purchased a new car for my Grandmother here. I have never had anything close to the experience i got here. From the initial hello when i walked thru the door, to the final handshake, these folks are top notch! I personally worked in the car business for over 10 years and have yet to be treated better in any dealership. They will continue to have my business for years to come.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

I have been doing business with this company since 2002 . Best dealer , they are conscientious , pleasant and take good care of their customers. They do know their stuff . Whether purchasing or servicing ur car . Expect the best !

When it comes to used cars with great price A1 is one and only place I go to.. Mohamed is a great sales man, he gives best service. I also maintain my cars with them. Great prices..

Driving this car is so nice it rides so smooth and it has power too. Not to mention it looks really good. Never had a problem with it

Excellent dealership… I enjoyed my expierence. Very kind, knowledgeable and informative… would purchase here again.

It was a great experience buying mt car at the dealership. The look and features of the car is what attracted me to it. Donte is a great salesman, he is very knowledgeable. He answered all my questions and show me how to use all the features that the car has.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

We have a model 3 but we want a more comfortable car with similar performance on gas. This car with all the technology packages are more comfortable than model 3 but as smart in terms of driving assistance.

Staff were very friendly and helpful. Car had paint issue not disclosed when I took delivery. Also charged for protective film on doors that was not installed. I got several explanations on paperwork but no instructions up front. Overall good experience but could have been better.

Let me start with the c300 4MATIC is amazing has enough power to feel it and does good on gas I’ve owned mine since 2020 and have aftermarket parts on it and hasn’t gave me a not one big issue love this car 🫶

Bought remotely from a couple states away. Opted to arrange my own financing. Ken & Joe were very patient, holding the vehicle (with minimal deposit) while lender rqmts. for availability of funds were met. They made it EZ. An all around awesome experience! When I went to get the vehicle I purchased, the only distraction was their impressive inventory!

The 2022 CLS 450 is a stylish , well appointed and amazingly tech savvy car . It drive so smooth it is like driving a cloud on Fire . The seats compensate in turns , the safety features keep you from making a mistake but most of all the MBUX Voice Control system sets Mercedes Benz apart from other cars in its class - when I need directions I just ask Mercedes to take me to a good Italian restaurant , or tell it the address and it downloads directions, I can ask the car to make a phone call, give me a massage, change the lighting - you get the idea - I have owned Porches and Lexus and not until now have I experienced true luxury in an automobile. The Con for this car has been caused by the chip shortage - I ask for a rear window sun shade option - not available , Dash Cam and Air balance options not available , a couple of standard feature were lost as well like hands free trunk opening and Navigation's Augmented Reality - even with these loses - this car is a 5 star purchase - Please check with your dealer - lost options are a variable depending on when you order your car - probably the later the better - I ordered my car in August 2021 - the height of the chip shortage problem

Dave and his team are a joy to work with. They were very attentive to the needs of my family when looking for a car. Dave was super friendly, and patient when dealing with our circus. Although we did not reach a decision on the car we wanted today, I will ultimately be buying my car from Dave. Great staff. Keep up the good work.

I love this vehicle. It’s fun to drive and beautiful to look at. I think my only criticism would be the ease or lack there of in operating the screen with the control knob and the navigation system. I feel like there are too many steps to the navigation system.

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

Great Automobile Dealership with uncanny potential for new vehicle owners at an awesome location. Thanks

2013 C350 RWD, AMG Performance and Handling package. 108,000 miles. Bought this car in '16 with 40,000 Miles. It continues to serve me well. The one major problem has been an anti-theft ignition switch that only the dealer can fix. Cost 2k to fix. This is the only repaired I've needed. I have had all scheduled maintenance done, Runs quite well, and still has great performance. Handling is the best.

Bought this car used in 2020, 30k miles when I bought it. It now has just about 50k, two years later. The only problem I’ve encountered with it so far is the battery running out. I was able to get it replaced under the warranty. It’s by far my favorite vehicle, love the sporty style, the interior, gas mileage. Only con I would have to mention is the low profile tires, feeling every bump in the road. I have to drive very slowly over railroads. However, I love the look of the low profile. The drive is smooth and pretty quiet on the freeway. Great speakers, great bass. Love the panoramic sunroof. Highly recommend this C Class!

While getting groceries out of my car, My trunk came down on my head (C-300, 2017). Sometimes trunk opens after I lock the car. This is dangerous. What is the problem?

Purchased a 2016 bmw 228i in Sept of '21. I've had this for 2 years now, and NO ISSUES! 2 weeks after I purchased the car, the front brakes didn't sound right. They replaced the pads and rotors, at no charge! A relaxed and exellent experience.

Got a 2012 250 Sport and I knew I was going to put $$$ into it. Nothing earth shattering but I was the 4th owner and if you look at ANY USED Euro-car owned in America- these cars many times are not taken care of, wrong oil, wrong octane. The parts for this car are not that expensive and if you find a good mechanic that is not a $$$$$$ Dealership TECHNICIAN BUT that said- it is a smart idea to take it to a dealership and pay the money for a complete inspection. if the seller will allow it,..., if not- move on unless you love surprise after surprise. I am almost finished with mine, got it for $8000, put in $4000 into fixing codes, brakes, oil cooling system, and a rear SAM module that went bad only because someone did a poor repair and I tell anyone,...., KNOW YOUR ENEMY!(your Benz of course! LOL!) If you do the maintenance and you have your car in good repair, you will not have that much problem and will enjoy this road monster for YEARS. I get 25 to 30+ MPG easily around town and if straight Hwy driving- 35mpg+ on ECONO-Mode and it always turns heads. The dark Cobalt Blue is a Mercedes Iconic color and the 2012 was a turning point to where they are pretty highly looked for, just look at the coupes in the early 2000s and you'll see why. But the style of this coupe is found in every Mercedes after, no matter the model coupe. I plan to keep it for years, I take care of issues when they happen- you cannot afford to let one thing after another add up- if you do you'll wish you bought a VW BUG and that goes for almost any fine Euro-Automobile. Just make sure it is a Stuttgart car- it's on the VIN badge in the door well. If you enjoy a tight, controlled (hardly if any over steering), smooth cruising coupe, this is your car and at the price of High test, the 30+mpg is a good thing. the front tires are sized smaller than the rear, I would recommend uni-directional- only way to go! Once you hit the RPM stages and the Turbo picks up, you just fall into a great dream- no one who has ridden in my car wants to get out! LOL!!!! Seats are still like new firm after 14 years, Interior wood-like panels are in-expensive and very easy to replace as well. The steering is SOLID- you feel like you can drive anywhere on any surface, and the sound system is superb. 5disc CD and all the other perks that a car a lot more would cost,..., this one has. Tires can be crazy $$$$ but shop online- there are great online companies that will beat out your local tire places, I got the set of 4 for this 250C online for $238 delivered to my mechanic with Free Shipping just 6 weeks ago- May2024! So shop around on everything- with a good mechanic you can afford a great iconic German car too! Be good!

Greg Sloan helped me and I purchased a beautiful used vehicle. He was down to earth, honest and contacted me right away. The process was seamless with his assistance. Will definitely go back because of the wonderful service we received from Greg.

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

2012 C250 Coupe summer 2014 CPO purchase. Odometer read 23000 mile as I wrote a check for $2500. Now at 42,000 miles this beautiful Iridium Silver coupe has one repair issue (ESL) It's the best looking car I've ever owned. An 850 mile round trip to AZ - mostly interstate - showed 35 MPG. I rarely push the turbo 4 - - - but when I do - the car responds in a - at least to me - a satisfying manner! In addition to decent highway fuel economy and adequate low end torque the car is just plain gorgeous - inside and out.

Ed was very helpful and informative. Helped me with a lot of stuff. Didn’t feel pressured to buy anything and answered all my questions

I am Very happy with the work they did and highly recommend them. Very professional.

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable