Used Mercedes-Benz SUVs for sale near Essex Village, CT

NLON Carriage House has the best customer service. I am always amazed at the personal response and care that I receive. I enjoy the waiting room which is clean and relaxing or the option to.have a car.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Can't say enough about our experience with the service department. We have a Sprinter van converted to a dog and cat grooming salon on wheels. When we are down we can't work. The service department always finds a way to get us up and moving again in the fastest possible time. Although we live only 20 mins from another dealer we choose to drive the hour plus it takes just to bring our van to the most honest, hard working dealership we have had the experience of working with. Thank you!!! Wagz and Wigglez

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

I normally don't buy used cars from dealerships because of the cost vs buying from private seller, but they happened to have a rare car that I wanted. I sent an email after hours and Mark Carofano responded promptly the next morning. They were very reasonable in the negotiation process and never tried to gouge me at any point. They even took care of a few maintenance items before handing me the car! Mark was extremely responsive and professional. When I got there he had everything ready and gave me some Mercedes swag. At no point did I feel like I was being pressured at a typical dealership. It was a very warm and relaxing atmosphere. They had ordered pizza for the staff that day and he offered me a slice. He made it feel like it was a family business! I flew to pick up my car and had a 7 hour drive and they made it totally worth the travel. Katie the finance manager was also extremely pleasant and easy to talk to! She made the paperwork process seem, well seemless! Sometimes you see 150 reviews at all 5 stars and you think well this is probably fake but the you experience it for yourself and understand how they got these ratings. This is the first and probably last review I'll ever leave for a dealership and I'm glad it was for Mark, Katie and Mercedes of New London.

This is a great SUV. This is also better than the new GLE 350. 3.5 liter v6 for the 2018. 2.0 liter turbo 4 cylinder for the new GLE

Christopher Larkin was great! The whole dealership is great! Always VERY easy to deal with- but also very accommodating. Highly recommend not only the dealership - but also, Christopher Larkin, our sales associate. My husband has a very busy schedule- we did not set foot into the dealership until we came in to sign the papers. We have bought cars there previously and had no concerns about conducting the entire transaction via text and a couple of phone calls. Our experience could not have been Any better.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Great Automobile Dealership with uncanny potential for new vehicle owners at an awesome location. Thanks

I must say when I first purchased the vehicle it handled very smoothly now when I took it to get the smoke smell out it drive like the new parts were taken out so I have to take it back to the dealership and get another car and have it inspected. Which I love Carvana I’m going to get my car from them because I had a larger suv and it’s been great on gas and insurance as well.

Called to make an appt to diagnose my car. I did NOT know what was wrong with my Audi. My car had no power. I dropped it off to European motorcars they called me within an hr and half and had figured it out! 10/10 recommend staff are so professional, work is done with precise and good timing. You guys have a forever customer thank you!

Geoff, Jim, and Armad were exceptional to work with on my first Range Rover Sport purchase. From the moment I walked in as a prospect late right before closing to their assistance in ensuring I felt comfortable with my deal remotely, they treated me with respect, courtesy, and genuine care. Both Geoff and Jim maintained constant communication throughout the process. On delivery day, they made me feel like the most important person in the world. The concierge thoroughly explained the range rover app, which was already programmed before my arrival. They provided a full demo of all the car features, and even gifted us a bottle of wine and a thoughtful gift bag. My wife and I felt incredibly valued. For someone like me, who comes from very humble beginnings and used to count coins for the train/bus, making a purchase like this is a significant milestone—a dream realized through years of hard work and perseverance. Geoff, Jim, and Armad made it all feel worthwhile. I look forward to referring others to them and working with them in the future. All the best to my new friends, and sorry that I made you guys run around

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.