Used Mercedes-Benz SUVs for sale near Forest Hills, TN

Leased a new vehicle. The staff was super helpful and worked diligently to prepare a deal and are super knowledgeable and courteous. Will recommend this dealership to anyone any day!

Excellent vehicle. Great mix of value, performance, comfort and looks. I've had 2 Audis and a Mercedes in the past and this is by far my favorite of them all. I am able to fit a baby seat in the back and it's a little smaller than I'd like but it's perfect for what I need. There are also a lot of after market performance mods for those that are interested.

I hesitated to write this but the dealer asked me to review them, so here goes. I went there to possibly trade my current car for a newer one. My wife drives a Mercedes, a car I love to drive, and I used to own one as well for my own personal car. The cars are high quality, very nicely appointed, and not as expensive as you might think. Bottom line, I like Mercedes vehicles. My sales person was Autumn and she is outstanding, making for maybe the best car buying experience ever for me. Josh, her sales manager is also very good. So we made a deal on a car I wanted and I then headed to the dreaded finance manager whose job is to get financing done at terms favorable to the dealer (not you) and pressure you into buying high priced/high profit margin things you don?t need or want like Extended Warranties, paint coatings, etc. First, the sales manager told me my interest rate was one number, then the finance manager raised it half a point, hoping I wouldn?t notice. Second, I was offered a two year extended warranty that started when the mfr warranty ends next year. It was a little expensive but getting three years of mfr warranty on a used car at a reasonable price sounded like a good idea. So, I bought the extra warranty, 2 yrs extra after mfr warranty ended?or so I thought. I later discovered the car included the one year remaining on the original warranty and one more year because it was a Certified Used Mercedes, basically getting 2 yrs included for free. What I was sold was ?one yr left on original warranty? and two extra years for $2000. What I really got was two years already included with the car, and one extra year at a high price?a total misrepresentation of the offered terms. I am over 70 yrs old and have bought many new and used cars over the years, and I know the Finance Manager position is almost always the one high pressure, sort of shady part of an otherwise high integrity auto sales operation. It?s no different here. But with that said, they do sell great cars and have top notch sales people. My advice when it comes to signing the contracts and finalizing the financing is to do those two things only with the finance manager, then get the heck out of there.

Store has a large inventory and they give you their undivided attention, explaining everything the car has to offer and the financial programs available. Highly recommend this dealership

Amazing! From start to finish! Easy, quick, in and out! Autumn was absolutely wonderful! We drove overnight to pick up my EQS580 SUV. Upon arrival, everything was ready. It was painless.

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Jim was a great salesman and the process was fast and seamless with no pressure! This is the second car we have bought at this dealership, I would highly recommend them!

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

Only issue with the service was I had been quoted a price to assume it was all part of the work only to find out later that the part I needed (key fob) did not come with the key insert and ended up being an extra cost. I would have assumed the dealer would have known this up front before giving we the cost for the work. JR in the service department is top notch and took care of all my needs

A prefect car. So luxurious! Very spacious, great size for family and friends. Very reliable. Would recommend to anyone looking for safety and style at the same time.

Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before during and after the sale. The dealership went out of their way to find the cx5 at another dealer and get it transferred to them. I highly recommend Nelson Mazda and Levi if you are looking for a new ride.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

I purchased a Ram truck from these gentlemen. They are very accommodating brought it to downtown on a Friday for me to look at it. Then delivered it to my home once I decided to purchase it. Only thing… it was delivered empty lol, guess I burned up all my gas with the Hendersonville to Nashville and back then delivery. For real though great people.

This car met all my needs. Very reliable and comfortable car. It has excellent quality and interior design. I drive my kids around the town safely.

They not only let me drive the car I want but they also help me with the loan process.If you are looking for a new or used car just ask carmax.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Great buying experience. Very impressed with the teamwork and efficiency of the sales consultants. I highly recommend this dealership.

I have a 2019 GLE 43 AMG version. At roughly 45,000 miles, the car started making an intermittent rubbing sound when shifting through 1-3 gears under a slight load. Took it to the dealership. They hear the noise but cannot locate it. Power train Engineering is involved but simply said they knew of no issues. The problem has not been resolved. Has anyone else had a similar issue??

The help I got at Carmax was one of the best experiences of my life.

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

From the moment I sent in inquiry through CarGurus to arriving home in the car I purchased from Next Ride Motor, I would have to say that I could not have asked for a better car buying experience. Considering I was from out of town, Trich, my sales person contacted me regarding my inquiry and told me what I needed to know about the car. I made an offer on the car and she immediately got back with me on the price. After agreeing on a price and Trich sent me a buyer's order and I made arrange to get financing on my own. She was in contact with me throughout the financing process as I made arrangement to drive to Nashville and pick up the car. Trich checked on me throughout the trip to confirm my arrival time so she would be at the dealership when I arrived, considering she typically came in later, when she wasn't working from home. I mentioned to Trich that I needed to back on the road within an hour of my arrival; let's just say that the process was so seamless after test driving and looking the vehicle over, that I had time to grab lunch before getting back on the road. I had compared prices throughout the US on the make and model I purchased, and couldn't find a better deal anywhere. Again, I don't think I could have asked for a better customer service experience, thanks to Trich.

I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic. SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book. BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.

Ordered my GLB250 with all the right equipment - Spendy as my car topped out at over $52,000. Beautiful styling. I get compliments all the time - I had my car de-badged so there is an air of "What is it?" A few things I wish were standard equipment was the driver assist (radar based cruse control) and 360 camera system - all extra cost. The upgraded stereo was a must - I wish it had more low end sound. The Air Con seems weak - takes time to cool down on HOT days. My car is black with pano roof. I have a co worker who has a GLB and at less than 10,000 miles blown his cyl heads - OUCH $7,000 repair covered by warranty. Seems to be a common fault. The ride is graet - the milage is OK - I average around 21 in town and 30 on the highway. My previous GLA250 got excellent milage of 34 on the highway and 25 in town. I have the 7 passenger and love it - it is great for the kids 5.5 and under but it is not for adult seating. when not in use it has ample storage room. I have the Black w/ night package, advance lighting, pano roof, AMG styling package, Burmister stereo, Prem Package and the 19 inch 5 spoke AMG rims. Just a beautiful car with lots of curb appeal.

Let’s be honest purchasing vehicle whether new/used, for the first time, or you’ve done this before, can all be stressful and the uncertainty of how the process will work can be overwhelming. However Mr. Buck Buchanan, and the team at Music City Auto Plex were outstanding. I would be lying if I said there wasn’t issues within the process, honestly if they’re aren’t I’d be worried. Mr. Buchanan worked tirelessly to resolve the issues, double checked the paperwork, even followed up months after I purchased my vehicle. Even Music City Auto Plex Title Department went above and beyond to verify that I had proper documents to register my title, and car tags in my state. To purchase a vehicle out of state, Music City Autoplex exemplified 100% customer service, vehicle knowledge, customer satisfaction, and organizational management.

This is my 5th Mercedes and by far the best car that I have ever owned. The technology and interior are amazing. The best feel of the road of any past Mercedes.

One of the best in the business! Will definitely use them again in the future!

I am 79 years old grandmother and climbing up and into this auto is amazing. Good thing for a lotta traffic cause speeding isn't a problem, this car talks to you, come on lady give me some gas. I had 04 Tuareg vw, steering column died, no replacement. So, I am a Mercedes Lady now. So far, it's good. My auto is black with black interior.

Had a great experience. Trish and Eli both went out of their way … Would definitely buy here again and I do yhighly recommend the dealership.?

ML is one of my favorite cars of all time. my 2015 ML350, is nimble, good on gas, plenty of power, low maintenance and smooth. I truly love driving it.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Having never owned a Mercedes-Benz before, I really had no idea what to expect. I am pleased to announce that, while having only owned it for two days, I am completely in love with this little SUV. Some of the controls are a little quirky compared to the 2020 Lincoln Corsair that preceded it, but I'm learning quickly and feeling more comfortable and confident with every mile!