Used Mercedes-Benz SUVs for sale near Krum, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and attentive sales staff. Allow you to test drive the vehicles on your own. No pressure to purchase. Facility is very nice.

Had this vehicle for about a month and I have to say it's the most amazing thing I've ever driven!  It's so quiet, smooth, and maneuverable with the all-wheel steering.  And driving it with one pedal has been a very satisfying experience and gives you so much control.  Plus, that quiet interior has made enjoying the superb Dolby Atmos sound system, playing Spacial Audio via the integrated Apple Music app, even better.  It's like being in a personal sound studio!  And add to that the hot back massage, ambient lighting, and, air balance fragrance system makes it a wonderful place to relax and unwind.  The whole design is beautiful IMHO and truly reflects Mercedes's design language of "Sensual Purity", especially the front interior.  I only wish it had a longer range, but with everything it offers, I'm OK with that until the battery technology for EVs improves.  One final note.  The HEPA filtration has been such a godsend with all the smoke from the Canadian wildfires and makes the inside air so fresh. After driving this,  there's no way I want to go back to an ICE vehicle as it's just so superior in every way! 

Exceptional service. Recently, I purchased 2 vehicles from ECarOne in Plano TX.  My experience with ECarOn from my Sale advisor Dau Nguyen to Ash Osman in Finance was smooth and painless.   I communicated with Dau a few times regarding the Price of these cars and Trade in values, approx a week before we drove from Houston area to Plano.   Dau was very courteous, professional, straightforward and gave me a fair deal on the trade in.  I felt comfortable enough to drive 3.5 hrs to see him.  Once we arrived at the dealer, cars were in front ready for us to test drive.  With Dau's help, we were in and out with the new cars in a very short time.   We got two beautiful and in almost brand new condition cars, a 2021 Maserati GranLusso Levante for myself and a 2024 BMW X1 for my daughter.  Ash was easy to deal with, he did not hassle me into something I dont want and gave me a good deal on the extended warranty which I asked for.   I found my car dealer in TX now, and I will be back in the future.  I strongly recommend Dau Nguyen and ECarOne if you are looking for used luxury cars in great condition at good prices.

Its possibly the best EV sedan in its class. Very fast and comfortable. Depending on your driving habits, it gets over 360 miles on a single charge.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Wanted more information on the damage to a car and none was giving to me

My 2022 GLE450 is outstanding. Plenty of room in rear seats. Gas milage is better than advertised. 25 mpg in town and 27 on the road mpg. using premium fuel is a drawback. Drives great. fit and finish is superb. Technology is second to none. Feels very safe. Headlights are the best I've ever seen. I am a Mercedes Benz owner and have been since 2002, BUT this could be my LAST due to dealership overpricing. I realize cars are in high demand, but price gouging is and will never again be tolerated here again!

They were very helpful and very honest throughout the transaction, I would definitely recommend them

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

It was an awesome selection, however, we know all the bugs are still being worked out on this EQ line (E), but it’s been in the shop for three weeks, however, I have a loaner EQE 350, which is working great, but it not my EQE 500, with more bells and whistles, especially that twilight blue.🥲

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

The 2012 used ml350 Bluetec that I purchased is a dream to drive. The small turning radius makes u-turns carefree. The Diesel engine purrs as quietly as a gas engine. It’s the 10th Mercedes that I’ve had, and the 2nd diesel. I plan on driving this car for many more years. It’s an Arizona car, 8 years old,and still like new. 61,000 miles and lots of life left.

where do I even start?! Rene was friendly, open, and honest, so easy to deal with. I 100% recommend Rene Renteria for your car buying needs!

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

Was greeting the moment I drove in. Definitely good Customer service they were able to turn a bad situation to a good experience. John and Ezekiel were very helpful in getting my car in to get worked on. Will definitely be coming back

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

Best Mercedes I have ever owned. Accept for normal maintenance the car has never had a service call. The Brigstone tires that came with the were terrible. Only got 20,000 miles out of them.

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

Top notch features, extremely comfortable. Air suspension is a game changer. Higher ride, effortless for road trips. Tech is top notch too, wish it had wireless CarPlay.

I LOVE the Grubbs dealership. They always take such good care of my car and make things go smoothly when it's in the shop. I had quite a bit of work done this time and I couldn't be happier with the outcome! Chas Velarde was one of the most outstanding service advisors I have ever worked with. He really listened to my concerns and he has such a wonderful attitude. The entire staff, from the front desk, to the attendants who bring your car to you, are always so nice to deal with. I feel lucky to have bought my car from Grubbs and will always bring my car, that I love, to them for service.