Used Mercedes-Benz SUVs for sale near Melwood, MD

I would like to leave a review on Samuel Hinton. I have been researching for a s-class Mercedes via Carmax ads for the last couple of weeks. I came a cross a trade-in. that had just been received days prior at Passport BMW in camp Springs / Waldorf Maryland. upon further inquiry, I was contacted by Sam, who assisted and guided my wife and I. from start to finish. I was reluctant to make a car purchase online. Especially a Mercedes purchase at a BMW dealership. I currently live 300 miles away from the dealership. Sam assured us that this was an amazing deal on a beautiful car that was in his location for 4 days. he suggested that we put a deposit down on the vehicle to hold it until we can drive to the area to test drive and view the vehicle. during this process. he made clear communication on the process, expectations. finances,vehicle inspections and warranty. I usually do not take the time out of my busy day to write reviews, but I feel we would be doing a disjustice by not making everyone aware of the outstanding services that he provided as a representative for Passport Bmw. Did I mentioned that he had all of the documentation prepared prior to our arrival, and followed up to see if we made it back home safely. Now that's what I call " CUSTOMER SERVICE We wanted Sam to know that we appreciated his workmanship and customer service for a job well done for an extremely satisfied customer.

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

I purchased a 2019 BMW 430I from Elite Auto Brokers in April and I absolutely love it. My sales rep (Fred) made the car buying experience super smooth. I went back yesterday to get my door checked out. I spoke to Bob and Liat on the phone before I made the long drive. They quickly confirmed a perfect time for me to bring the car in. I was kindly greeted by Bob the moment I pulled up, parked and hopped out my car. Jared took it from there. Jared and the techs had my car out the garage and me on my way in less than 35 mins! Absolutely great customer service from EAB!

Had this vehicle for about a month and I have to say it's the most amazing thing I've ever driven!  It's so quiet, smooth, and maneuverable with the all-wheel steering.  And driving it with one pedal has been a very satisfying experience and gives you so much control.  Plus, that quiet interior has made enjoying the superb Dolby Atmos sound system, playing Spacial Audio via the integrated Apple Music app, even better.  It's like being in a personal sound studio!  And add to that the hot back massage, ambient lighting, and, air balance fragrance system makes it a wonderful place to relax and unwind.  The whole design is beautiful IMHO and truly reflects Mercedes's design language of "Sensual Purity", especially the front interior.  I only wish it had a longer range, but with everything it offers, I'm OK with that until the battery technology for EVs improves.  One final note.  The HEPA filtration has been such a godsend with all the smoke from the Canadian wildfires and makes the inside air so fresh. After driving this,  there's no way I want to go back to an ICE vehicle as it's just so superior in every way! 

I can't speak enough on how well the whole process was with this dealership. From the first general inquiry all the way to the paperwork and driving off the lot, this place nailed it across the board. I would highly recommend anyone looking for those vehicles offered there to heavily consider doing business with them. 10 out of 10 all the way around.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

I am a senior citizen and I want to feel secure while driving, and the SUV gives me that. I am on the short side so getting in and out was a new experience for me, but I learned how to manage it. Once, I found the seat setting the visibility is exceptionally good. It handles nicely on the road with quick pick-up, and the gas mileage is about average.

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

I recently purchased a C300. When I walked through the door, I received quality service from Arella Berger. Arella was patient with me and did a great job finding a car that matched my personality and needs. Also, I fell in love with their Sales Manager, Allan, who sealed the deal! If you are looking for a dealership with top-notch service and customer-oriented staff, stop by Mercedes Benz in Annapolis. You will not regret it!

Great experience with online shopping from PA. Called on a Saturday, negotiated a nice buy on a CPO XC90 by Monday and picked up five days later. Able to complete paperwork from afar and Vito Vita, our salesman, followed up daily to make sure all was well on our end. Tony in finance was great and we ended up purchasing a very aggressively priced extended warranty bumping the coverage to 10 years/unlimited miles. We had shopped this and the rate was great! Corey Cross was very knowledgeable and even as previous Volvo owners, made us aware of things we had no idea about. He set us up on the Volvo App and even connected both of our cars to the same account. Top notch experience all around!

It’s been a great month of getting to know my new vehicle! I waited 12 weeks from the date of order to pick up my new 2023 GLC, and it was definitely worth the wait! I selected the Exclusive trim, Driver Assistance and AMG Line packages with several add-ons, and I could not be happier. My previous car was a fully loaded 2019 GLC 300, and it was unfortunately totaled in early February on a road trip. My first one was the favorite car I had ever owned and it kept us so safe during our accident, so I knew I wanted a second one. I did not realize I would have to wait so long to get a new one but I am happy I did not settle for anything else. The drive is sporty and smooth, and very quiet. It has a slight hesitation from a full stop. Once you take off it picks up very quickly and sport mode on the freeway is great. The upgraded electronics have been easy for me to understand after I read through the owners manual. One recommendation I have is to turn off the automatic speed change if you are using cruise control and happen to go through a construction zone. The cameras pick up the sign and slows the car down very quickly. I prefer to adjust to those situations manually. The car feels a bit bigger and is so attractive and comfortable. It feels much more luxurious than my 2019 did, and in my opinion the upgrades are worth the price. I absolutely love this car! Happy Shopping!

Ashley checked me in. She informed me in a short time what my vehicle needed and the cost estimate. I authorized the service and was totally satisfied with the timely and quality service. Kudos to all.

Shout out to Genesis for helping us get our dream car , she was very honest , helpful , charismatic ! Anyone will like to buy a Car from her , and she did every single think to make sure my car was clean and in good condition . Also I love my car very comfortable.

The staff I interacted with at Mercedes-Benz of Annapolis provided excellent service. I found a pre owned SUV on an internet search and called to confirm details of the offering. The used vehicle sales manager, Rori, and my sales agent, Mia, responded to my questions promptly and explained the "out-of-state" buying process in a comprehenisve manner. I agreed to a place a deposit and drove 120 miles to potentially complete the process. The vehicle exceeded my expectations as it was a one owner, fully serviced, and apparently garage kept beauty. The physical dealership was a first class facility and it was easy to view and test drive the ML350. Buying and closing process was efficient with optional coverage presented without pressure to buy. I readily recommend this dealership based upon my buying experience.

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

Great car, terrible dealers and maintenance costs. I have had two GLA vehicles, a 2016 GLA45 AMG and this one a 2018 GLA 250 AWD. I have a love-hate relationship. The car itself is really enjoyable and the 208hp dual clutch drive train is nearly perfect in my mind for sporty but efficient driving. It has good acceleration, little to no lag and I can consistently hit the high 30’s for mileage in the mountains of Colorado. I have gotten 38mpg over a 250 mile trip. It is mid 20’s around town which is good because you need premium gas. The storage areas are small-ish and funky but doable and has two USB ports in the center console with no grooves for the cables but they will pass through. I recommend blind spot detection as a must because the side mirrors have a large blind spot you cannot dial out. The car runs very smoothly, absorbs bumps well and decent sound proofing for this size. The power lift gates, keyless doors on all four doors just touching the handles is perhaps my favorite comfort feature. It drives like a car so if you like high SUV seating positions this is not for you. Air works great, electronics are kind of odd for 2018 so having Apple Car Play is a must in my mind if you are buying used. I really love the car for it’s details, lovely interior and performance and can recommend it to others based on those things. The huge negative for Mercedes is they are hands down the worst dealerships and I interacted with three. They do all the classic dealer tricks and the maintenance costs on a car running perfectly fine will make you bleed. An A service (odd years) was $933.00 and they wisely will not tell you that till you show up. Shop around as another dealer was only about 60% of that. I just replaced a dead battery today and it was $639.00 and done in less than an hour. I would go to an independent shop for half price maintenance unless a warranty item (I have extended/CPO). In the end this makes me give up on Mercedes. Cars are wonderfully engineered and truly enjoyable and look great but dealers and everything associated suck. Yeah, I know there are probably good ones and if you don’t mind a siphon in your wallet and typical dealer tricks then you will love them and they will love you. So, 100% recommend the car and a 100% thumbs down on the dealers. Research yours carefully and if good or if you can go to an independent then jump on the car if you like sporty, elegant and fun.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

This suv is really a truck. It handles well and is very comfortable. If you like the sound of your engine without adding a lot of mufflers and stuff, this is the car for you. I love the sound of the gear changing, even turning a corner. It has style and makes you proud to be seen in it.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.

The sales team is very knowledgeable and there was no pressure to purchase immediately. Aaron answered all my questions about the vehicle as well as giving me a rather fair price for my trade which actually surprised me. I didn't purchase a vehicle that day, but I will be back for a used AMG.

With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

Quick and easy. I came in had a offer and jeffrey was able go beat it thank you for the help today

I'm not new to the Mercedes brand, as this is my 4th. This is, however, my first try at the Mercedes SUV. So far, I'm extremely happy. Favorite feature has to be the camel leather seats...an impressive update from the MB-Tex.

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

The entire staff at Mercedes of Annapolis deserve a 5 star rating. Casey Duffy is without a doubt.the best Mercedes sales person in the Washington area. Dean Cunningham, the sales manager, also helped work out the details. My wife and I have been buying Mercedes cars from this dealership for over forty years and each transaction had been superb.