Used Mercedes-Benz SUVs for sale near New Hope, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Dealership clean, customer friendly, accessible location Alex Trebar is knowlegeable. Efficient. Personable-the best in all aspects of his position as service representative. He and this dealership are 5 star in all categories!

Got my 2015 gla in 2016. Drove it from NJ to DC every week even in the middle of a blizzard.. I feel like it has a more agile power steering. It can fit it anywhere. The ride is smooth and quiet. It’s now 2025, what do you think? I got the mountain grey color. It still shines like new!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

My 2022 GLE450 is outstanding. Plenty of room in rear seats. Gas milage is better than advertised. 25 mpg in town and 27 on the road mpg. using premium fuel is a drawback. Drives great. fit and finish is superb. Technology is second to none. Feels very safe. Headlights are the best I've ever seen. I am a Mercedes Benz owner and have been since 2002, BUT this could be my LAST due to dealership overpricing. I realize cars are in high demand, but price gouging is and will never again be tolerated here again!

Wanted more information on the damage to a car and none was giving to me

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Good experience! Easy and quick deal made with Sedrick as our sales person. If you’re looking for a good salesman he’s the one.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Best Mercedes I have ever owned. Accept for normal maintenance the car has never had a service call. The Brigstone tires that came with the were terrible. Only got 20,000 miles out of them.

I’ve had many Mercedes-Benz models over the years, including AMG’s and the GLS 450 a wheel drive with 23 inch wheels makes this car track like a race car. Out of all the Mercedes-Benz models this is the best one you’ve ever had. The second row seats reclining just like the front row seats privacy shades and the third row comes in handy when needed plenty of cargo space for all those trips to the airport to pick up family and friends. It gets great gas mileage then other SUVs and it doesn’t look like a box like it’s competition. I had the dealer put the Mercedes-Benz standup medallion on the hood even though it has a huge Mercedes-Benz insignia on the front. I just like to see the stand up Star medallion from the driver seat guide me down the road..

They were very helpful and very honest throughout the transaction, I would definitely recommend them

Rusty took care of business as always. Some in and out process. I had good experiences with all service work at this location. Happy with this group and my service representative.

This SUV looks very cute, drives extremely well, highly maneuverable, very stable, and is easy to park anywhere. Its interior is fabulous. It remains stable in cross winds and in tight corners.

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

I purchased a Mercedes GLC350e from Ali in 2020. i am in love with this car and will look forward to working with Ali in the future on all purchases

I started my purchasing journey with Rockwell Kia through an email query and completed it by purchasing a Certified Previously Owned Telluride Prestige X-Pro. I went through some quick exchanges through chat leading to some phone conversations and negotiations for a good deal. When we arrived at the dealership the staff were very friendly and helpful. They quickly and efficiently moved us through the process. The car was in beautiful condition and looked brand new. We appreciated the great service and staff helping us get the car we wanted. Highly recommended!

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

The entire service team at AutoNation Ford Frisco was outstanding. And the process was seamless from making the appointment to its completion. I would like to recognize my Service Advisor, Oscar Castillo, who was top-notch. He was very professional, kind-hearted & accommodating! He explained everything to me in great detail & kept me apprised of my car’s progress! It is this genuine integrity that brings me back to AutoNation Ford Frisco!

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

I purchased a 2017 GLE 350 with 27,000 miles on it the SUV is a dream come true, you can't get a more quiet or smoother ride in an SUV. Has every option in the you can get even self parking. Love the color combination white exterior and cashmere interior, I have the original window sticker and sales receipt the car sold out the door includes tax and discounts dealer prep for $64,000.00