Used Mercedes-Benz SUVs for sale near Paloma Creek South, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

It was an awesome selection, however, we know all the bugs are still being worked out on this EQ line (E), but it’s been in the shop for three weeks, however, I have a loaner EQE 350, which is working great, but it not my EQE 500, with more bells and whistles, especially that twilight blue.🥲

Iliana was a great sales rep. She was kind and very understanding of what I needed. She acquired to my needs and didn’t make me feel pressure to make any decisions until I was ready. 10/10 experience with Iliana Davila.

I traded a '19 Corvette Z06 M7 even up for my '21 GLA45AMG. I expected a huge drop in performance from that 650 hp monster, but the Mercedes is quick, corners well, and the brakes are strong. The chassis is better sorted than the Z06's, steering and braking feel is better, and the firm ride isn't punishing, despite 255/35-21 tires. I'm still learning how everything functions, and much of it is convoluted and counterintuitive. Give me a month. The Burmester audio upgrade for $850 is a bargain, as opposed to other ludicrously overpriced options. I recommend Dynamic Plus even though mine doesn't have it. Upgrade leather seats are armchair comfy, but I wanted the better performance seats, which were hideously costly. I always buy high performance vehicles, and even after my last scary death chariot, this car is plenty.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Owned for 2 months, replaced a 2023 Buick Envision Avenir. Much better car, more comfortable, more luxurious. Used to Drive Lincolns, stopped as they are now made in China. Compared to Jaguar and Cadillac, clearly better car.

Wanted more information on the damage to a car and none was giving to me

Great people, great service I would recommend you to go find out for yourself. They go the extra mile to work with their customers. Process was mostly done by the time I arrived at the dealership.

This car is dynamite! I traded a 2023 EQB for it, and I am very pleased. The hybrid feature is the perfect response to all electric range anxiety. Ride quality is perfect. And it is a wonderful size! I opted for the AMG exterior/interior package. And it makes a pretty big difference between the regular model and the upgrade. I am well satisfied.

I’ve had many Mercedes-Benz models over the years, including AMG’s and the GLS 450 a wheel drive with 23 inch wheels makes this car track like a race car. Out of all the Mercedes-Benz models this is the best one you’ve ever had. The second row seats reclining just like the front row seats privacy shades and the third row comes in handy when needed plenty of cargo space for all those trips to the airport to pick up family and friends. It gets great gas mileage then other SUVs and it doesn’t look like a box like it’s competition. I had the dealer put the Mercedes-Benz standup medallion on the hood even though it has a huge Mercedes-Benz insignia on the front. I just like to see the stand up Star medallion from the driver seat guide me down the road..

Michael Phan is my go to service rep. He is always friendly & super helpful. I live in Dallas & theres a dealership around the corner but I take the 30 min drive to Grapevine because they?ve always been there for me the past 8 years.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

I am supper excited to enjoy the drive, I love it so much! I want to thank the best sale person Albert in Massapequa, NY for showing me my newest 2025 GLA 25, AMG Package Sport Drive. I would recommend everyone. Great Support !!!

I love Shottenkirk CDJR Prosper! I have always had a good experience with them. I won't go anywhere else. They are very courteous & friendly. Just love them!

As someone who has done several lease/purchase transactions I have a concrete understanding of the dealership experience and truly what it takes to earn someones business and let's be honest, the car buying experience can be a daunting task. You have emails from dealerships telling you the can beat another dealer price, dozens of websites to look through and hours researching. Places like Park Place Lexus Plano really have transformed the car buying experience and that's an understatement. Here is why: I recently had the opportunity to interact with Sergio Caballero and one of the top managers there, Patrick. My fianceé had her eyes locked on the precise model she wanted and preferred a loaner car temporarily while her dream car came in. Patrick Jaccar & Sergio Caballero went out of their way, above and beyond to ensure that she was taken care of and from first hand experience this is more than any other dealership has ever done for both of us. From the beginning stages of the sales cycle Sergio communicated professionally, was never overly invasive or pushy, just truly a Management Sales professional. When you have managers like Patrick you see from the top down why this dealership stands out from it's competition. Patrick Jaccar personally ensured my fianceé had a comfortable loaner car while her dream F sport came in. With dealerships having limited inventory right now due to shortages this type of customer service is what wins not just immediate business but also generational and referral. We are truly grateful for Sergio and Patrick Jaccar. Not only did they exceed any expectations we had they made the car buying experience fun, easy and accommodating. The way it should be right? Park Place Lexus Plano is truly fortunate to have true, world class professionals like these two. Thank you so much from the bottom of our hearts!

This is a fun car to drive. Has a nice throaty growl to the exhaust. Tons of power and great handling. Drives like a sports car but has the size of a mini SUV.

My wife and I bought a 2021 kickehs with very low miles from them. I am in my 50's and was the best buying experience that I ever had! The quote for the vehicle and the monthly payment didn't change a penny throughout the process, other words no baiting just to get you there. Very honest pain-free experience! My daughter is next in line for a car and we will definitely go straight there for our purchase!

I am a senior citizen and I want to feel secure while driving, and the SUV gives me that. I am on the short side so getting in and out was a new experience for me, but I learned how to manage it. Once, I found the seat setting the visibility is exceptionally good. It handles nicely on the road with quick pick-up, and the gas mileage is about average.

They were very helpful and very honest throughout the transaction, I would definitely recommend them

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

I'm not new to the Mercedes brand, as this is my 4th. This is, however, my first try at the Mercedes SUV. So far, I'm extremely happy. Favorite feature has to be the camel leather seats...an impressive update from the MB-Tex.

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick