Used Mercedes-Benz SUVs for sale near Parma, OH

Everyone was very professional. I didn?t have to wait long . The service area was clean .

I am a senior citizen and I want to feel secure while driving, and the SUV gives me that. I am on the short side so getting in and out was a new experience for me, but I learned how to manage it. Once, I found the seat setting the visibility is exceptionally good. It handles nicely on the road with quick pick-up, and the gas mileage is about average.

Jovahn Lockhart was the sales person that assisted me in purchasing my 2025 Venue. He took the time to work with the sales manager to come to an acceptable dollar amount for the vehicle I was trading in. I would like to thank everyone at Spitzer Hyundia for for making the purchase a 5 star experience.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

Matt Martin is an amazing person and car salesman. This is the second car I’ve bought from him and I will follow him where ever he works.

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

Five Stars for Bub McDougall – The Car-Buying Hero We Didn't Know We Needed! 🇺🇸🚗 Let’s be honest — buying a car can sometimes feel like navigating a minefield of high-pressure tactics, vague answers, and mysterious “manager approvals.” But if you're lucky enough to cross paths with Bub McDougall at North Coast Mitsubishi West Cleveland, you’re in for a completely different experience — and I mean that in the best possible way. From the first moment we spoke, Bub made it clear that he wasn’t here to “sell” me anything. He was here to help — and that distinction made all the difference. This isn’t your average suit-and-tie sales pitch. Bub brings something rare to the table: honesty, humility, and a genuine desire to serve — values he clearly picked up during his time as an Army veteran (thank you for your service, Bub! 🇺🇸). He greeted me not with a canned script or fake urgency, but with real conversation. He listened to what I wanted, what I didn’t want, and what I was nervous about. No up-selling. No “this deal is only good for the next 10 minutes” nonsense. Just straight talk, solid options, and 100% transparency. Every step of the process — from test drive to paperwork — was smooth, clear, and dare I say… enjoyable? He explained things in plain English (no dealership jargon), broke down numbers without the usual smoke-and-mirrors, and never once made me feel like I was being “worked over.” If you're tired of feeling like you need a PhD in finance to decode a car contract, Bub is your guy. You can tell this isn’t just a job for him — it’s a calling. Whether it’s serving the country or serving his customers, Bub does it with pride, purpose, and professionalism. To anyone out there dreading the car-buying experience: go see Bub McDougall. Whether you’re a first-time buyer or trading in your tenth car, he’ll treat you with respect, honesty, and zero pressure. No smoke, no mirrors, no baloney — just a genuinely good human being helping people find the right car, the right way. I didn’t just drive off the lot with a great car — I drove away with peace of mind, and a smile. And in today’s world? That’s worth its weight in horsepower.

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

James was amazing helped me into the car I came to look at. I highly recommend north cost Mitsubishi

My 2022 GLE450 is outstanding. Plenty of room in rear seats. Gas milage is better than advertised. 25 mpg in town and 27 on the road mpg. using premium fuel is a drawback. Drives great. fit and finish is superb. Technology is second to none. Feels very safe. Headlights are the best I've ever seen. I am a Mercedes Benz owner and have been since 2002, BUT this could be my LAST due to dealership overpricing. I realize cars are in high demand, but price gouging is and will never again be tolerated here again!

James was a big help for my first time purchasing a car at a dealership

I not only love the performance but feel safe driving this. Room enough to take lots of activity things for family road trips ...bikes, skis, multiple suitcases. Love it won't drive anything else ever.

Renee Serino is the best sales rep. We’ve been Facebook friends a long time. I’ve watched her sell lots of cars. This time it was my turn. It took me a month to make up my mind but she never gave up and was helpful

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Very helpful and low pressure. We got a great deal and everyone was nice and walked us through. We are a cash buyer and everyone treated us great.

Best car I’ve ever owned , very comfortable and smooth ride , great on gas . Also as long you do the proper maintenance the car will last you , had for for 3 years no problems whatsoever. Also very spacious for size. So i definitely recommend this car to family friends or whoever looking for a nice car.

I always receive quick efficient service at Autonation Westlake. Everyone is kind and ready to give their best effort for my satisfaction. I will continue to patronize this dealership and their service department.

Great car, terrible dealers and maintenance costs. I have had two GLA vehicles, a 2016 GLA45 AMG and this one a 2018 GLA 250 AWD. I have a love-hate relationship. The car itself is really enjoyable and the 208hp dual clutch drive train is nearly perfect in my mind for sporty but efficient driving. It has good acceleration, little to no lag and I can consistently hit the high 30’s for mileage in the mountains of Colorado. I have gotten 38mpg over a 250 mile trip. It is mid 20’s around town which is good because you need premium gas. The storage areas are small-ish and funky but doable and has two USB ports in the center console with no grooves for the cables but they will pass through. I recommend blind spot detection as a must because the side mirrors have a large blind spot you cannot dial out. The car runs very smoothly, absorbs bumps well and decent sound proofing for this size. The power lift gates, keyless doors on all four doors just touching the handles is perhaps my favorite comfort feature. It drives like a car so if you like high SUV seating positions this is not for you. Air works great, electronics are kind of odd for 2018 so having Apple Car Play is a must in my mind if you are buying used. I really love the car for it’s details, lovely interior and performance and can recommend it to others based on those things. The huge negative for Mercedes is they are hands down the worst dealerships and I interacted with three. They do all the classic dealer tricks and the maintenance costs on a car running perfectly fine will make you bleed. An A service (odd years) was $933.00 and they wisely will not tell you that till you show up. Shop around as another dealer was only about 60% of that. I just replaced a dead battery today and it was $639.00 and done in less than an hour. I would go to an independent shop for half price maintenance unless a warranty item (I have extended/CPO). In the end this makes me give up on Mercedes. Cars are wonderfully engineered and truly enjoyable and look great but dealers and everything associated suck. Yeah, I know there are probably good ones and if you don’t mind a siphon in your wallet and typical dealer tricks then you will love them and they will love you. So, 100% recommend the car and a 100% thumbs down on the dealers. Research yours carefully and if good or if you can go to an independent then jump on the car if you like sporty, elegant and fun.

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Although the vehicle I wanted was sold....they sent me available vehicles. Called them to see the one I pick was available and it was. They are great in helping you get one . Please check them out if you can They are the best

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

Mercedes GLB 250 is the perfect car for our needs as a veteran, disabled-who wants safety and dignity. Love the way it looks and drives.

I want to especially admit Lorena Hetruc- she's just incredible, that's always a pleasure to deal with her. I'm impressed with her professionalism and customer care. She's very attentive to detail, kindly provides answers to all my questions, and even after the purchase she keeps in touch to find out if everything works well and if there are no complains. She's the best and the most beautiful sales person I've ever worked with! Great job!

Klaben rates #1, I travel 2 1/2 hours one way for the service and to be treated like family. I have been dealing with Klaben since 2010. There is no pressure and recently, I was looking for a new car and received the best deal possible. Thank you for going above and beyond to get me in my new car. Christina and Louis you are A++++ in my book. Klaben is worth the drive treated like family and loyalty are key.

This is a great SUV. This is also better than the new GLE 350. 3.5 liter v6 for the 2018. 2.0 liter turbo 4 cylinder for the new GLE

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

THIS IS AN AWESOME CAR IT DRIVES QUIET SMOOTH AND IS CLEAN! ALSO IN PERFECT CONDITION. GIVES NO ISSUES, FULLY SERVICED, AWD, GREAT FOR SNOW ,

Fantastic service from Pat W. Thank you! Very satisfied! We appreciate you staying late - MM

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Very nice facilities, great people to work with and very accommodating. Was treated very well and was given a very fair deal on the car i purchased from them.

I have owned glc300 AMG line for two years and I have positive things to say about it. Only critiques I have of this vehicle are the lack of more screens as there are still analogue speedometers on these year model. Interior could also be of higher quality materials. Rear is good

Everything was a great experience; from being greeted at the door, going for a test drive and getting details on purchasing, including trading in my current car?

Car rides very smoothly. Car is easy to drive and we love that interacts with us. Car is very comfortable and sturdy. We love the that it receives verbal commands and executed them.

Treated me like I was important. Rocco Derenzis is all for the customers and makes you feel like I was family. I would recommend to see Rocco for a true fantastic experience.

I like the option of the natural wood steering wheel, 21 inch tires and wheels trailer hitch if needed. The entertainment center is great, heated and cooled seats Have customizable controls. The SUV is just the perfect size not too big and not too small. Took it on a 9 Hour Rd. trip my kids love to drive it. People who look into the car make comments of how great it looks inside as we drive by in parking lots! Lots of room for passengers and luggage

Everyone was friendly and helpful and got my work done in a timely manner and wished me well as I left

Ordered my GLB250 with all the right equipment - Spendy as my car topped out at over $52,000. Beautiful styling. I get compliments all the time - I had my car de-badged so there is an air of "What is it?" A few things I wish were standard equipment was the driver assist (radar based cruse control) and 360 camera system - all extra cost. The upgraded stereo was a must - I wish it had more low end sound. The Air Con seems weak - takes time to cool down on HOT days. My car is black with pano roof. I have a co worker who has a GLB and at less than 10,000 miles blown his cyl heads - OUCH $7,000 repair covered by warranty. Seems to be a common fault. The ride is graet - the milage is OK - I average around 21 in town and 30 on the highway. My previous GLA250 got excellent milage of 34 on the highway and 25 in town. I have the 7 passenger and love it - it is great for the kids 5.5 and under but it is not for adult seating. when not in use it has ample storage room. I have the Black w/ night package, advance lighting, pano roof, AMG styling package, Burmister stereo, Prem Package and the 19 inch 5 spoke AMG rims. Just a beautiful car with lots of curb appeal.