Used Mercedes-Benz SUVs for sale near Thompson's Station, TN

I hesitated to write this but the dealer asked me to review them, so here goes. I went there to possibly trade my current car for a newer one. My wife drives a Mercedes, a car I love to drive, and I used to own one as well for my own personal car. The cars are high quality, very nicely appointed, and not as expensive as you might think. Bottom line, I like Mercedes vehicles. My sales person was Autumn and she is outstanding, making for maybe the best car buying experience ever for me. Josh, her sales manager is also very good. So we made a deal on a car I wanted and I then headed to the dreaded finance manager whose job is to get financing done at terms favorable to the dealer (not you) and pressure you into buying high priced/high profit margin things you don?t need or want like Extended Warranties, paint coatings, etc. First, the sales manager told me my interest rate was one number, then the finance manager raised it half a point, hoping I wouldn?t notice. Second, I was offered a two year extended warranty that started when the mfr warranty ends next year. It was a little expensive but getting three years of mfr warranty on a used car at a reasonable price sounded like a good idea. So, I bought the extra warranty, 2 yrs extra after mfr warranty ended?or so I thought. I later discovered the car included the one year remaining on the original warranty and one more year because it was a Certified Used Mercedes, basically getting 2 yrs included for free. What I was sold was ?one yr left on original warranty? and two extra years for $2000. What I really got was two years already included with the car, and one extra year at a high price?a total misrepresentation of the offered terms. I am over 70 yrs old and have bought many new and used cars over the years, and I know the Finance Manager position is almost always the one high pressure, sort of shady part of an otherwise high integrity auto sales operation. It?s no different here. But with that said, they do sell great cars and have top notch sales people. My advice when it comes to signing the contracts and finalizing the financing is to do those two things only with the finance manager, then get the heck out of there.

We got our EQB 300 with Pinnacle trim in September and we love it. It is easy to drive and has excellent performance for our needs. You can drive this car with one foot and rarely have to apply the brakes until you need to stop. Handles well at high speeds.

Store has a large inventory and they give you their undivided attention, explaining everything the car has to offer and the financial programs available. Highly recommend this dealership

nice car and no to expensive, comfortable, I can't explain how I like my new Mercedes Benz GLC 300 . My last car was very good , ut my new OMG......

Amazing! From start to finish! Easy, quick, in and out! Autumn was absolutely wonderful! We drove overnight to pick up my EQS580 SUV. Upon arrival, everything was ready. It was painless.

Excellent vehicle. Great mix of value, performance, comfort and looks. I've had 2 Audis and a Mercedes in the past and this is by far my favorite of them all. I am able to fit a baby seat in the back and it's a little smaller than I'd like but it's perfect for what I need. There are also a lot of after market performance mods for those that are interested.

Jim was a great salesman and the process was fast and seamless with no pressure! This is the second car we have bought at this dealership, I would highly recommend them!

Great service. Sales person was very knowledgeable and took great care of me. Finance was easy to deal with. Great follow up post to the purchase.

Very smooth drive ! Definitely makes you feel like your in total control comfortably as well as confidently! I had downsized from a Jeep Grand Cherokee Limited edition, & I’m not disappointed at all ! The handle on this vehicle is amazing! It really makes you feel safe while driving! My first Mercedes & now I plan to definitely remain a loyal consumer! Amazingly pleased!

My 2 honest cents. Just bought the 2024 GLS 450 and it has a huge presence on road and it looks stunning! I went with the AMG exterior package and it looks way better than the base model. Ride quality is good, very smooth ride on freeways but you do feel small bumps on occasional city roads. The engine is good but I wish it had a bit more power, feels little laggy at low speeds but when you floor it it moves fast and steering is very responsive. On the other hand, cabin very silent tho and you barely get to hear road noise (without acoustic package). The Mileage is incredible on this, wasn't expecting to write about it but the GLS gives better mileage than my GLC. Interiors are amazing and is something no other manufacturer in this segment can match (especially at night with ambient lights), seats are super comfy and the infotainment screens are also crisp. Overall, love this SUV and i'm gonna keep it for a while.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Only issue with the service was I had been quoted a price to assume it was all part of the work only to find out later that the part I needed (key fob) did not come with the key insert and ended up being an extra cost. I would have assumed the dealer would have known this up front before giving we the cost for the work. JR in the service department is top notch and took care of all my needs

A prefect car. So luxurious! Very spacious, great size for family and friends. Very reliable. Would recommend to anyone looking for safety and style at the same time.

Great experience. have been buying cars for 50years and this was one of the best experiences. Levi our salesman was very knowledgeable before during and after the sale. The dealership went out of their way to find the cx5 at another dealer and get it transferred to them. I highly recommend Nelson Mazda and Levi if you are looking for a new ride.

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

Great buying experience. Very impressed with the teamwork and efficiency of the sales consultants. I highly recommend this dealership.

I have a 2019 GLE 43 AMG version. At roughly 45,000 miles, the car started making an intermittent rubbing sound when shifting through 1-3 gears under a slight load. Took it to the dealership. They hear the noise but cannot locate it. Power train Engineering is involved but simply said they knew of no issues. The problem has not been resolved. Has anyone else had a similar issue??

From the moment I sent in inquiry through CarGurus to arriving home in the car I purchased from Next Ride Motor, I would have to say that I could not have asked for a better car buying experience. Considering I was from out of town, Trich, my sales person contacted me regarding my inquiry and told me what I needed to know about the car. I made an offer on the car and she immediately got back with me on the price. After agreeing on a price and Trich sent me a buyer's order and I made arrange to get financing on my own. She was in contact with me throughout the financing process as I made arrangement to drive to Nashville and pick up the car. Trich checked on me throughout the trip to confirm my arrival time so she would be at the dealership when I arrived, considering she typically came in later, when she wasn't working from home. I mentioned to Trich that I needed to back on the road within an hour of my arrival; let's just say that the process was so seamless after test driving and looking the vehicle over, that I had time to grab lunch before getting back on the road. I had compared prices throughout the US on the make and model I purchased, and couldn't find a better deal anywhere. Again, I don't think I could have asked for a better customer service experience, thanks to Trich.

2002 Ml320 Very reliable. I bought it used with 134K, not easy to do as most have already hit 200k , very reliable , especially if you stay on top of it with oil changes. I dropped the transmission fluid and measured how much came out. Put new gasket and filter and fresh ATF full synthetic. It dropped about 3.5 quarts of ATF , so I added 4 quarts. Runs like a dream. My ML500 had too many sensor issues, camshaft, computer issues, ignition issues, and crankshaft sensor issues, other sensors with leaks in high pressure ATF hose etc. This ML320 has been problem free for 15 months and counting. It's about to hit 140K. When I bought it used it had 136k last year. I changed spark plugs and ignition coils. 4x4 Off Road capable, snow ready, all wheel drive. Great on gas, unlike ML500 same year, wow , ate gas like crazy. Very happy with this beast in black. Best SUV Mercedes ever made. You see plenty of these out there on the road, the ML500 not so much.

I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic. SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book. BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

A friend had referred Jack Goodner for me to go see and hopefully find a car. Unfortunately I was looking for some very specific things on my car, and they did not have but I would definitely recommend Jack to any of my friends and I would go back to see him in the future. He was very patient and never made me feel rushed. I think he would've let me test drive 10 cars if I had wanted to.

After purchasing our GLA 250, 5 yrs ago, 1; our long distance travel includes -to date- 5 times (LA/PHX) - in addition to several "local" trips(Midwest w/o a single problem! 2; We have yet to switch from "E" to "S" - since 'she' already acts as an "Italian" sports car on "E"! "Drawback" 1: Our initial concern was the more expensive hi-grade gas (91/93). However, we do get 31 mpg on combined city/hi-way driving. 2: A trifle too tight for luggage at long distance trvl and/or transporting i.e. skis.

Felt nothing like most experiences with dealer ships they were focused on your interest and needs and eager to make you happy thank you Evlen Zach you are super sweet

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Had a great experience. Trish and Eli both went out of their way … Would definitely buy here again and I do yhighly recommend the dealership.?

We bought this car for my wife in 2020 at the edge of the pandemic. It had 55K km at the time and we now have 190K km. We have done the usual necessary maintenance services and it has been excellent and still is a great car for the value. I love it and particularly enjoy the diesel economical driving. Too bad Mercedes stopped making it.

Henry Beeler was GREAT! Not pushy at all. Felt like we’d known each other for years. Very knowledgeable. Very attentive. Listened more than he talked.

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

The sales clerk I spoke with was an xxx hole that has not been trained in sales. If he had been a somewhat professional individual I would have purchased the car. I bought the exact same car from another dealer and am giving you the worst rating possible!

I have this car for almost 6 years I have no major problem at all. We always use this for long drive and short heavy cargo. Excellent SUV.

I was greeted immediately and got the car I wanted in no time. The process was super easy. Very friendly and helpful staff. I would recommend this location to anyone.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Having never owned a Mercedes-Benz before, I really had no idea what to expect. I am pleased to announce that, while having only owned it for two days, I am completely in love with this little SUV. Some of the controls are a little quirky compared to the 2020 Lincoln Corsair that preceded it, but I'm learning quickly and feeling more comfortable and confident with every mile!