Used Mercedes-Benz SUVs for sale near Waterman, IL

Appreciate the great service from Bill Jacobs team and my advisor Mike A, the team there is the best and gives the best advice on what I need to.

Mike A is the best and the reason I will continue to service at Bill Jacobs .

Had two issues; Evaporator Core had to be replaced ($4k) and the drivers seat (Mtex) ripped two times and appears to be ready to rip again. The evaporator core failed when the car was 4 years old. It is a common problem. Recommend anyone with this vehicle purchase an extended warranty. Also, the front brakes only last for 25K miles. They are very soft and very expensive (dealer cost to replace $1,200, DIY is $250).

Bought a 2025 Sonata today. Dion was great to work with and the buying process was the quickest I've ever experienced when purchasing a vehicle.

Great car, terrible dealers and maintenance costs. I have had two GLA vehicles, a 2016 GLA45 AMG and this one a 2018 GLA 250 AWD. I have a love-hate relationship. The car itself is really enjoyable and the 208hp dual clutch drive train is nearly perfect in my mind for sporty but efficient driving. It has good acceleration, little to no lag and I can consistently hit the high 30’s for mileage in the mountains of Colorado. I have gotten 38mpg over a 250 mile trip. It is mid 20’s around town which is good because you need premium gas. The storage areas are small-ish and funky but doable and has two USB ports in the center console with no grooves for the cables but they will pass through. I recommend blind spot detection as a must because the side mirrors have a large blind spot you cannot dial out. The car runs very smoothly, absorbs bumps well and decent sound proofing for this size. The power lift gates, keyless doors on all four doors just touching the handles is perhaps my favorite comfort feature. It drives like a car so if you like high SUV seating positions this is not for you. Air works great, electronics are kind of odd for 2018 so having Apple Car Play is a must in my mind if you are buying used. I really love the car for it’s details, lovely interior and performance and can recommend it to others based on those things. The huge negative for Mercedes is they are hands down the worst dealerships and I interacted with three. They do all the classic dealer tricks and the maintenance costs on a car running perfectly fine will make you bleed. An A service (odd years) was $933.00 and they wisely will not tell you that till you show up. Shop around as another dealer was only about 60% of that. I just replaced a dead battery today and it was $639.00 and done in less than an hour. I would go to an independent shop for half price maintenance unless a warranty item (I have extended/CPO). In the end this makes me give up on Mercedes. Cars are wonderfully engineered and truly enjoyable and look great but dealers and everything associated suck. Yeah, I know there are probably good ones and if you don’t mind a siphon in your wallet and typical dealer tricks then you will love them and they will love you. So, 100% recommend the car and a 100% thumbs down on the dealers. Research yours carefully and if good or if you can go to an independent then jump on the car if you like sporty, elegant and fun.

Even though I didn't purchase the vehicle I initially was interested in, the entire encounter with this dealership was impeccable. The owner and his salesman were helpful, patient and respectful. As an individual with autobody and mechanical knowledge, I highly recommend this dealer.

This car has been such an amazing car, no issues at all!! The dealership staff was great, and the repair facility is just as amazing.

Everyone at every level of the organization - be it sales, finance or service - were extremely professional with a top concern for customer service. We really appreciated this above all else.

Very Profesional and helpful seller Paul Sidorski !! Working with Paul was such a great experience. Highly recommend dealerships Mercedes Benz of St Charles to anyone looking to buy a car

Was a great visit. All as planned. Fast, communication from Dean was great. Could not be happier with the warranty repair and the smooth process to get it completed.

It is a wonderful car. The interior is exceptional and the technology is state of the art. The drive is the best I have experienced in any car I have driven. Had the car for a short time and zero issues or problems. Overall a super luxury SUV. For the extra money and given the cost of new cars, the MB GLE 350 is worth the extra expense.

Had my Mercedes Sprinter RV serviced here. I have used them in the past and it is always a great experience. Mark in service provides great customer service keeping me informed on what is going on during my appointment. They always go above and beyond. Their quotes are on point and I never feel like they are trying to take advantage of me. One of the best dealerships I have ever worked with.

I have driven only American cars since 2006, they normally come with lots of bells and whistles, so it was funny to see an ash tray and CD player in the vehicle. I like the way the car handles. It is smooth to drive and comfortable. Not too big and not too small.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

Very smooth ride. Lots of cool safety features. Good power. Good value for my money as I bought this as a CPO. Mercedes Benz financing made it easy to own.

Best Mercedes-Benz SUV. On a road trip, you can’t go wrong with this machine. I just traded in my 2020 for a 2024. I’m to totally happy with it

Awesome experience. Luigi is a great account manager, walked me through the whole process and it could not of been easier. Once I got to the dealership; literally was sign and I have a new car!!!

Very Peppy with the Turbo and whips up the mountains in Colorado with ease...Very good gas mileage...sleek and sporty tip car with very well laid out dashboard.

Eduardo was an outstanding salesperson with excellent communication skills! He thoroughly answered all my questions and did a great job of informing me about the vehicle?s functions and overall buying options. He was very professional, knowledgeable and a genuinely kind person.

This is a great SUV. This is also better than the new GLE 350. 3.5 liter v6 for the 2018. 2.0 liter turbo 4 cylinder for the new GLE

Thanks it was a great night and thanks again to all of you at the Dealership for the help me in the BMW that you let me test drive and driving it now. Thanks again

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

I must say when I first purchased the vehicle it handled very smoothly now when I took it to get the smoke smell out it drive like the new parts were taken out so I have to take it back to the dealership and get another car and have it inspected. Which I love Carvana I’m going to get my car from them because I had a larger suv and it’s been great on gas and insurance as well.

Michael Stefanik is the opposite of the traditional car salesman we love to hate! He's a down-to-earth guy doing a great job.

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

Cedric is such a valuable asset to your business. He made my buying experience the best I've ever had!

This is our second GLC 300. We love the size and features for our needs (two people). Good mileage 27-29+ around town, 30-32 highway. Smooth ride, easy handling, and I think, nice styling. Newer models have larger screen and are more electronically controlled from the screen. Fields of Orange Park, Fl. has great Service, not cheap, "Mercedes" nuff said, but they will take care of you.

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

I traded mine in after 19000 miles for one reason, the run flat tires. they are $300 a piece and last 15000 miles. They might be an option, if you don’t mind putting new and expensive tires on every year but they don’t perform in snow after 5000. They don’t perform great when new to be honest, just better in snow with more tread. I loved the car, but living in hilly, snowy Pennsylvania, it just wasn’t practical. Think twice if you drive in snow or rough roads or just don’t feel like getting new expensive tires every year

Absolutely love with this suv. Handles very well. Great on gas. Sporty but also family oriented. simple, modern and yet still elegant interior with a sleek exterior to match.

Gave us even a better deal than expected. Highly recommend them. No high pressure and family friendly. Kids really liked the life size Marvel statues.

Smoothest ride ever. You feel safe in this car and your overall visibility is great. Saved on gas already and interior is great and seats are very comfy Mercedes app gives you a chance to start engine from a distance snd reminds you to lock car if you forget. Verbal commands to Mercedes makes calling folks if changing stations real easy