Used Mercedes-Benz vehicles for sale near Waukegan, IL

Ok when I tell you my salesperson Ronnie Robles is the best he literally was very patient and helpful with me he pulled my up 3 cars when it was literally time for him to get off and leave he didn’t put me out he didn’t get angry he was just patient until I finally picked the car I wanted mind you this was Saturday and today i finally picked my new baby up and I’m in love with it thanks Ronnie and the whole Hoffman Estates family everyone was so helpful and nice no mean attitudes I got from anyone also to my girl Claudia she was the bomb she help me register my car to my phone and she also went over ever feature I needed to know about my car with me she took my pictures and she knew how a girl loves her pictures lol thanks Claudia everyone was just so patient you guys rock

They contacted me immediately and explained their process for vehicle delivery. Unfortunately I couldn’t find a suitable vehicle. Very professional and courteous.

My service was seamless. Lee was excellent and took great care of my car and me. Touched up all my scratched wheels. Highly recommend Knauz and Lee

it was just some presales questions and they were quick to reply and offered a lot of assistance.

As a return customer with Mercedes-Benz of Hoffman Estates, I am very satisfied with the customer service throughout the dealership. Worked with David Bennett on my trade-in and his expertise helped me to understand and narrow down my vehicle choice. The entire Team was a pleasure to work with and they got me out the door quickly with my new GLE.

Robert was fantastic and answered all my questions regarding my vehicle. Everyone was very helpful and pleasant. Great experience at this dealership and would definitely recommend them to anyone looking to buy a vehicle.

That car met all my need, comfortable for the passenger and driver, very reliable like all Mercedes. powerful, comfortable, reliable, these wards for that car

I had got the best customer service today. They get you in and approved in no time. They are really good for first time buyers.

I bought this 2500 3 years ago with the intention of building out a simple RV for regular and stealth camping. It did not work out due to bed height but what a great vehicle. This is designed for heavy use and for a personal owner, should last generations. The power is excellent, especially considering the MPG: 20-25 MPG in real world use. The handling is also surprisingly good, I've actually passed rental cars on windy roads. The view is beautiful and it is built in Germany and very well. It is not a wonderful tow vehicle as it is not body-on-frame but is rated for 5000#. So you could tow some toys or a small trailer quite easily. These are pretty stripped with only original equipment and there are few of these. You really do want the rear camera and some other stuff. Like other German vehicles, it adds up. When it comes to maint, this bus is the bomb, the oil change is easier than a motorcycle. Get the 4 cyl.

The experience with Lux Cars was great from beginning to end. I purchased this car long distance and did not see it until it arrived with the shipper. Sherry was so helpful with photos and Facetime to make sure I was comfortable with the transaction. She made sure the car was prepped properly before shipping and even answered her phone and helped at 9 pm one night when there was a shipping issue. Everything went very well, and I am so happy I purchased this car!

The gas motor is outstanding, features are amazing and very safe. The entire van is very well engineered for ease of use and great features.

Bought a few cars from this place. Great guys, good vibes and Nice cars. They always follow through on fixing the small stuff. Always water and pop ready to go. Love that. Will be back for more when I’m ready.

Very impressed with the handling and the fuel economy. I have trouble sitting in a regular car seat because of back pain. This vehicle has a totally different seat position. It also has tons of driver aids, side sensors, backup camera and auto high/low headlights

I love the Metris Cargo Van. Great on gas and tons of room in cargo area. You only need a 5' 8" clearance so you can park in a garage or parking garage like in high rise buildings. It's a smooth ride, functional and looks cool.

Mike and his crew are great guys! Had a fantastic experience selling them my car. They paid a great price and made the process super easy!

This Van has spacious leg room in both the front and back. Easy to drive and comfortable seats. Lots of features, safe van when traveling a long distance.

Chicago Auto Warehouse is a dealership like no other. The people there not only go above and beyond for you but will work with you until you get what you exactly want! Especially the sales Manager Derek who sat with me for 5 hours working with my paperwork and calling different connects in different banks to help me get a better interest rate on financing the car I wanted. As far as the product goes, they have top notch cars that are in excellent condition and freshly serviced for a great price. Thanks to Derek and the people at Chicago auto warehouse i am driving the car of my dreams. Definitely the first place you should go to if searching for a used car!

Absolutely stellar experience at this dealership! From the moment I spoke to Derek, I was impressed by his honesty and upfront approach. He listened attentively to my needs and budget constraints, ensuring that I got exactly what I was looking for without any unnecessary upselling. The entire process was transparent and smooth, and they delivered a top-notch product that exceeded my expectations. The staff went above and beyond to make sure I was satisfied every step of the way. I highly recommend this dealership to anyone in search of a trustworthy and reliable car-buying experience. Five stars all the way!

This passenger van is very spacious and has lots of leg room in the front and back. Front and rear air condition. Comfortable for long trips.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

Jamie was great to work We had a less than great experience at a different Mercedes dealership after contacting Hoffman Estates he stepped up and found us the vehicle that we wanted and had it at the dealership in less than a week The rest of the team was just as great as well They made purchasing our first Mercedes the awesome experience it should be Thanks again to everyone at Hoffman Estates especially Jamie We will definitely return Thanks again Darin and Kay

The dealership contacted me and followed through on everything I asked and needed of them. Great overall experience.

I have worked with Dan Salisbury for years in regard to leasing various cars. Dan works very hard to find what I am looking for within the payment range I need. Dan never makes me feel bad for additional requests or continued questions. If there are any problems they are quickly resolved. During this last lease I had pleasure of also working with Alfonso Gomez. He was very quick at resolving small issue that I had immediately. Jason Garon in the service department is always amazing about getting my car for any oil changes or needed work. I am happy to recommend this team to others.

I seek it out. Since the corona virus hit, there were very little inventory on new ones. I looke3d around and to no avail. One dealer called me and said that she has a 2019 Metris with only under 400 miles that they use for customers to drive around the lot. I liked it because it fits my needs. I gave up a 2016 GMC Sierra Denali 1500 truck for it. I miss my big boy but no regrets.

Vel is a great sales guy. Very responsive and will work with the customer. We drove from MI with a trade in and they honored their offer. There were a couple minor things like steering wheel was more worn than we would have expected given the nice condition of the rest of the car. Small headliner plug interior for convertible top was missing. Other than that it was a smooth transaction.