Used 2024 MINI Countryman Cooper S ALL4 for sale near me

I do not often bother to provide reviews of businesses but must make an exception in this case. I have been a customer at Marcotte Ford in Holyoke, Massachusetts now for a few decades. I return to them every time I purchase a new vehicle or have one serviced. This dealership is by far at the top of the heap both in the services they provide and in the extraordinary manner with which they treat customers. The facility is immaculate and features an in-house breakfast and lunch restaurant with ample comfortable seating where you can catch a sandwich or coffee and watch a bit of television if you need to wait for you vehicle to be serviced. Today I picked up my new wheels, an all-electric Mustang MACHe. The process from beginning to end was, as always, remarkably professional and transparent. Andrew helped me every step of the way from letting me know about the car's availability, to trading in my Ford Fusion, to answering all my questions about the multiple bells and whistles on the 2024 Mustang. The business office displayed maximum efficiency and patience and helped me to navigate the finances for this purchase and all of the intricacies that go with purchasing a new car. Marcotte strikes me (and always has) as being a firm where all of the workers are friendly and thoughtful not because they have to be, but because they want to be. I have never felt undue pressure to spend more than I can afford at Marcotte and have never once suspected that my role as a valued customer is being taken for granted. Marcotte Ford promotes a business ethic marked by competence, honesty and friendliness that I have come to expect every time I need to be there. I would also give a shout out to all of the Marcotte staff, many of whom are the unsung heroes who are just as critical to this dealership's success as the sales and service staff. I know this may sound a bit over the top, but the truth is that I mean every word of it, and I just feel like sharing these thoughts with anyone who might be looking for a dependable and affordable new or used Ford. If so, look no further than Marcotte.

Tasha and crew were very helpful, they worked hard to find what we wanted. Listened to our issues and responded to our concerns. Easy to work with, available but not pushy

Nick was friendly, helpful and made my Mini purchase a seamless process. I would definitely purchase a vehicle from him again!

I had an excellent experience with this dealership from start to finish. I bought the car from out of state and Jonathan De La Cruz did a walk around for me, had the car in perfect shape for me, arranged to have a car pick me up at the airport, and then Niello literally went the extra mile (143 to be exact) to get me where I needed to go with my certified pre-owned MINI. Very happy with my treatment and all employees I encountered. Though I hope to never have to go 1000 miles again to get the perfect car—I’d be happy to work with Niello again.

Had a good experience purchasing my Saturn Sky from Julie Shockey. She was very accommodating and a pleasure to deal with along with the other employees we dealt with. The car was ready to go and all the paper work went quickly. All i need now is warm weather and sunshine put the top down and go.

LaSuonda was amazing, courteous, helped us find the perfect vehicle. Her contact and information were perfect. We will definitely return to buy our next vehicle from Gurley Leep!!!

Janae was extremely helpful and very pleasant to deal with. I would highly recommended her to sales customers.

My service technician has always been great and overall I?m glad he is with Bmw instead of the competition. I thank him for his service advice and recommendations. As I follow his steps to keeping my M running perfect. He and Bmw of Rockland show you why Bmw service will always out do Mercedes. I watch Mercedes and I can truly say their representatives could care less and they sell one of the most expensive and nice cars as well. But because of their service being so bad in the lack of care how they treat you, it affects the growth of that company. Keep up the good work @bmw and I?ll stay that way. I hope you can see this feedback is 100% honest and a few question anything I say about the other dealer go there look for help and see how you treat it just for yourself but you?ll see I?m correct on this. I hope my feedback helps you and I hope you pick Elijah as your service technician but to be honest then one of them are good.

Great service dept communication, excellent follow up and the work well done with video of the work

This was a routine service and your service Tech Jason met me at my vehicle as soon as I pulled in. He did a walk around inspection took my keys and made sure I knew where the waiting area was. I tracked my service on my phone and it was accomplished in amazing time. Jason then helped me navigate a question I had about my navigation system. He patiently showed me how to resolve my inquiry and told me to stop back or give him a call should I have further questions. Jason is an asset to your dealership. Your overall service team does an excellent job. I'll continue to bring my 2024 Colorado to you for service.

Best dealer experience ever. They will go above and beyond to make sure you are satisfied. Even though I purchased a used vehicle, Kate treated me like I was an important customer and made a point to check in to make sure I was enjoying the vehicle. I had a small issue with my sunroof and Kate and Alex worked hard to make it right and make sure I had a good experience.

Adam did an amazing job. He is very patient and extremely knowledgeable on Mini's. We never felt pressured or put off. My husband and I both had the best car buying experience. That says it all about Adam.

I will start with, if you live in Indianapolis, Indiana area, and want a Mini, you have to stop in and buy one from Presley. She was one of the best sales people I have worked with. Strong handshake and a big smile. And she knows the cars very well and will work with you to find what you like and will ask you questions that will make you think of thing you did not realize you wanted in a car. I came in two days ago after leasing a car from another place that was a very very bad experience. I spoke to her about the car I was looking at and said I needed to wait until the end of November when my lease of the other car was complete. She said ok and let me test drive the Mini Countryman. Great Car by the way and super lux inside to me. After she asked me more about what was going on and after the conversation she said ok here is my card and give me a call when you are ready. I went home and by the time I got home she sent me a text and said that she was working out a deal for me to get out of my bad situation and in the car I wanted. So she worked it out where they made me a deal that I could not refuse. It was a great deal and today, after thinking it over for one day, I was like I am going to buy a Mini. She made it where I was able to get the car I wanted and get out of the other car and did not do the car salesperson trick where you think you are getting a deal and is not. I actually got the deal she stated I would get. I do not have that feeling I normally get after buying a car. That feeling of (what did I just do???). And the paperwork process was quick. Asked me some information and sent a link to a secure site to start the credit application and stuff before getting there. I have to say that I was very pleased overall with the process of getting the car. This would be the only time that I have purchased a car and did not leave with a headache.

After finding a 2013 Mini on Cars.com, I messaged the dealer. They responded quickly. I booked an appointment and met with Tracy. She treated me well, and over the next 2 weeks I decided to buy the car. Though this is a Mazda dealership, they knew the car well. Even better, they told me how I could make my payments to reduce the interest I would pay on the vehicle. This was a real bonus, saving me thousands of dollars during the life of the loan. The day after I drove it home, it broke down. It would not start. I took it back to the dealer and they fixed it straight away. They did not even ask me to do any paperwork. It was a relay that happened to malfunction, and their guy that "talked Mini" fixed it.

Virgina Ramey was excellent to work with. No pressure sales. We love our new Mini Cooper !!!

I had a light come on that concerned me and Doug at Mcdonald VW helped me get my car in right away. They even give a LYFT credit so I could get home. Within 48 hours I had a video of the technician going through what they found, what they fixed, and even did an oil change and checked tires too just so everything was perfect. All under warranty so no charge to me and these are some of the nicest guys at this place. I see some negative reviews and I really think sometimes people create their own problems, like declining a recall and then being upset? This place is great and they are even renovating to have a really nice new building.