Used minivans for sale near Elgin, IL under $30,000

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

no problems great financing Nick was unbelievable class act Financing depth did one xxxx of a job getting these Financing forms 1500 Dodge Ram we even met the previous owner when he brought the truck back to dealership, he walked us through the whole truck k and features. Best experience I have had ever buying a vehicle.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Ulises Garcia was an excellent salesman. He was very patient with us and answered all of our questions. David Botello also helped us with completing the purchase. It was a very pleasant experience. We were blessed to purchase our car from this dealership.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

I was immediately greeted by Rick Garza upon arriving at the dealership. Everyone at Jack Phelan Jeep in Countryside was patient and professional. I had an A++++ experience from walking in the door and all the way up to signing the paperwork. I purchased a used certified 2024 Jeep Grand Cherokee at a great price. They've earned a new customer for life.

Kurt was awesome to work with! Beautiful car! Thanks, I’ll be back for the vet!

We've worked with Tony before & he is very knowledgeable & knows just what we like.

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

Zee was an absolute legend to deal with. He helped me get my dream car and provided clear, helpful information throughout the entire process. I’d highly recommend him to anyone looking for excellent service.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

I can’t recommend this car dealership enough—from its Dealer Principal Chris Napleton to the Service Manager Chris Cantù to my service advisor Lili Welker—it is evident that excellence flows from the top down. From start to finish, the experience was outstanding. They are professional, knowledgeable, honest, and genuinely cared about making sure everything was handled the right way for my family. They took the time to clearly explain what my car needed (and what it didn’t need), kept me updated throughout the process, and made the entire experience smooth and stress-free. It’s rare to find a dealership that combines expertise with great customer service, but they absolutely nailed it. My family has purchases three Hondas from here in the past 2.5 years. I always feel respected, informed, and confident that my car is in great hands. If you’re bringing your vehicle here, do yourself a favor and ask for Lili—you’ll leave feeling taken care of. Five stars without hesitation!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

All in all this was a very pleasant car buying experience. Tom Dempsey, the owner of the dealership, personally found me the car I was looking for at the price I could afford. Elijah then took over and did an amazing job showing us how to operate all of the electronic features this car has. He was extremely professional and patient and he walked us through everything. I will recommend this dealership to all my friends.

I have owned dozens of cars, trucks and minivans. This vehicle is the most versatile of them all. The V6 AWD is great on the hwy. And the steering is nimble in street driving. I would recommend to anyone to purchase. Stow and Go seats are best in class.

I had a wonderful time shopping here! My salesman Andres was knowledgeable and very friendly!

Brian at Marquardt service department was extremely helpful to get my car all ready for winter with a new set of tires. I appreciate having a great dealership near by to handle my car needs.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

Compré un carro muy bonito y muy amable el personal súper recomendable a todos

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Service Advisor, Nicholas Moore went above and beyond. He asked probing questions about the issues I was having and he did a deep dive into my car history and found it was a known software issue. Bing, bang, boom! I was out in no time with my troubles behind me. I will recommend Nicholas anytime.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Best car buying experience I've ever had, Bob the manager had everything set up for me before I walked into the door, Anthony Castaldo my salesman walked me through everything and answered every question I had. The finance manager was awesome as well he had loan options right away. In total I was in and out in little over in hour including the test drive, unreal. Great to deal with such a professional family owned business, thank you guys!

Very good experience overall. Great cars and service. Not pushy and very professional. Will buy again!

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

We got the new 2021 Pinnacle edition. Most dealers/sales persons did NOT know the second row of seats were not stow n go. Most of them also really did not know how to install/work with CarPlay. We had to figure out most of the stuff ourselves because they couldn’t. You tube really helped!