Used minivans for sale near Wheeling, IL under $20,000

Enjoyable buying experience. My initial encounter with Kimberley Cager was good and improved thereafter. She was very helpful and genuine in her approach. Her sales manager was a pleasure to work with. We did not see eye to eye initially, but worked to find common ground. I look forward to an ongoing relationship.

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Clemente and Edgar were wonderful. They helped my husband and I trade in our lease for a newer Taos and were helpful and efficient. I’ve always had a great experience here

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

My service advisor, Michael, did a great job of communicating the progress of my service appointment. Not all the necessary parts were in stock after the diagnosis, but he kept me apprised of the status of their arrival and made sure I had a loaner when they came in. The technicians did a great job and returned my vehicle in great condition.

Great car we got the Pacifica limited. Enjoy all the extras on the van. Just wish the windshield was tinted. We constantly have to use the visors to help with the brightness outside

Napleton Ford provided quality and professional service and the new car was in fantastic condition upon delivery. Richard the sales consultant was extremely knowledgeable and professional helping me navigate all the controls in the 2026 Platinum Explorer. I truly appreciate his time explaining the workings of this amazing vehicle.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Thank you so much for the great service. I’m absolutely thrilled with my new car and really appreciate how helpful, everyone was throughout the whole process. Everything was explained clearly, nothing felt rushed. It’s been a pleasure dealing with such a great team and wouldn’t hesitate to recommend you to others. Thanks again for everything.

Definitely will meet our needs as a vehicle to transport wheelchair and will be comfortable with fabulous safety features. More technology than I have the capacity to use!

But a very nice Nissan Sentra from them I was looking around and found out that they have very good prices and the quality is good too so thank you Andrei for helping me out!

Best car I have owned. Great style and wonderful mileage. I have I no maintenance issues and the free oil changes are great also. Stow and go is a great space provider.

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Had the older SUV version Pacifica & never had a problem in 8 years, excellent on road trips. When the new version came out I was hesitant to go back to a minivan look (kids are grown) but we do many road trips a year and need room and comfort. We got a 2017 Pacifica which exceeded our expectations on road trips by far! We camp in the back, luggage on roof, fabulous gas mileage! Even went to each coast for xmas in heavy snow up in NH Mtns & the car did great (We drive appx 5,000 each trip) The bad-back issues someone mentioned...I don't get it, the lumbar is fabulous, the seats are comfy, lots of leg room (we are in our late 50's and climb all around in that car and on the roof, no problem). However two years in we started to have electronic issues, had to replace the big battery ($300 or so, all the flashy safety features suck it up) then the small battery. Lots of the "alert" signs appeared for various things, but there wasn't ever a real problem. (Hate to say it but we have a lot of safety features turned off, not once have I trusted a back-up camera, we are SO old school) Then 4-1/2 years in, driving down the road, the transmission went. NOT happy! The warranty was still good for it and it was all taken care of, but still...a 3 1/2 year old car?? But we're keeping our car, I LOVE my Pacifica! I do believe ours, a 2017, since it was the first year of the re-made Pacifica's, was trial & error with issues, we should've waited till 2018! I would absolutely get another!

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

So glad I made this purchase. Very pleased with my Pacifica. Drives nice and I have lots of room and for a big van its easy to navigate. The remote start will spoil me along with the heated seats and wheel. I will not be trading this in anytime soon.

Great experience at this dealership. Everyone was great and made the car buying process seem easy!

OK well I have always owned a Chevy maybe five of them in my past. When the Pacifica came out I like the features of safety and the size room for everybody. Since I have had this vehicle I have had a couple of problems one problem that shouldn’t have happened until at least 50,000 miles. I have 19,000 miles on my car and I’ve had battery problems I am a little disappointed and now happy that I bought the extended warranty because I am afraid a bit of the future a little disappointed in the car. Hoping that from now on I shouldn’t have too many problems keeping my fingers crossed.

Great experience. The sales, finance team, and owner were great to work with. Fast and transparent closing. Much better the. The last car buying experience I had. Glad we made the 4hr drive. I would purchase from them again.

We bought our Pacifica new, and have had it for two years now. The only problem we have had, is a (tiny) paint defect on the bumper lip which happened during build, and is covered by warranty. No other problems. Pacifica is well thought out, with luxury to spare! Not only do I recommend, but I would buy another one in a heartbeat, were the need were to arise! Beautiful van!!

bought 2018 Pacifica in January 2019. lowest base model they had. no power doors or power folding seats (manual so nothing to break later). was disappointed in navigation option (looked like it was included, but was not). we ended up using android auto and that works ok so not a big deal. love the power. 3.6 liter engine gets us onto freeway with 7 people and luggage very quickly and easily. auto engine off at stops is great gas saving feature along with 9 speed auto transmission. no issues with transmission after 5 years of usage. plenty of space for storage. 2018 model complaint. no auto headlight on/off. Really Chrysler? that should have been a no brainer default in this day and age. Purchase price was $40,000 for the base model. (I always like to know what people paid for the car :)

Very friendly and helpful service. They had no problem letting me take the car I was looking at to a shop to get inspected. Had Carfax available and even sent me home with a copy of it. Glad we were able to make a deal, Nick!

Great Prices, staff and selection of vehicles to choose from! Thanks Jose for an amazing experience

I have never bought a car online before let alone bought a car without even seeing it or driving it. I saw a Bentley Flying Spur for sale at Chicago Auto Gallery. I called and spoke to a salesperson named Steve. From the first hello on the phone until we closed the deal and the car was shipped to me Steve was fantastic. He did everything possible to ensure that I was satisfied with the car and the deal. Now here's the extra part that I was even shocked at myself. Once I got the car, I drove it and after 5 miles some of the lights came on such as check engine, ride height, traction control and ABS. I was initially immensely pissed. I called Steve and said you might want to get ahold of that driver who delivered this car and tell him to take it back. Steve suggested I take it to a certified mechanic near me and have it looked at to see what was the problem. Apparently when one light goes off, it triggers more lights to activate. I had it looked at and to fix the car right it was going to be over $3000. Steve took care of it and the dealership paid the whole bill. In my mind that was the most solid thing to do and he did it. He could have argued and tried to avoid it or said no, you bought it, you fix it. They did not do that to me. I'm in Pittsburgh and they are in Chicago. I know I had rights and could have just sent it back but I wanted that car and they fixed it for me. I appreciate everything they (Steve) did for me and I would definitely purchase another vehicle from them. Thank you again Steve and Chicago Auto Gallery.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

This vehicle is perfect for what my family needs right now. Both my kids (5 & 2) can climb into it unassisted (any mom knows, giving the kids any level of independence is great). Both rows of seats stow into the floor. We have the back row stowed to give us lots of cargo room for the stroller, diaper bag, scooter, karate bag, etc etc etc. Love the automatic doors on both sides... a nice upgrade from when I was a kid and it was a manual slider only on one side! Our one downside, but it's a big one... the media center in this car was a total after thought. It does not connect as expected to my iphone, and the AppleCarPlay seems to open a secondary window (it's not native to the car like the Ford Sync). So far, I have not gotten the phone to connect correctly via bluetooth - I have to plug in. The audio varies wildly - I have to turn the volume up almost all the way to hear someone on the phone, but when the radio kicks on, the whole car vibrates. I can't turn the audio off without turning off the ENTIRE screen. There is no native GPS to the car that I can tell, which isn't a huge downside since we have our phones, but was definitely surprising to see. All in all, this is the car we need right now as a young family with a lot of stuff to cart around. It has a lot of family friendly features that I 100% appreciate. I imagine that the newer models have better media integration with the iPhone.

Vova gave great service, Showed us car no pressure. Upfront about all info and pricing. Very easy to work with

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

Own a 2004 with over 330,000 miles. It just keeps running. As a landlord, I use it somewhat like a truck, it holds tools in the rear. Can transport 4x8 sheets of drywall and plywood with some shuffling. Hauled 1200 lbs of concrete bags behind the front row seats many times. I use the 3rd row for passengers. Have removed the second row and never replaced them. Change the oil every 5Kmi because that interval is easy to remember. And the typical timing belt and water pump (while exposed) every 100K. Just let the dealer do the brakes, they last years and don't wobble. Of course the automatic doors gave out at 200K, but you kind of expect that. They still work manually. A few strange items like a steering rack at 150K and vent window hinge gave out around then. And the drivers seat heater gave up. The problem is that this van is so good, I really hate to replace it. It's a good problem to have. I'm not hauling concrete in a brand new $50,000 Sienna.

One of best vehicle ever owned. Always a fan of the Volkswagen brand since medical students days. Will not consider any other vehicle at all. Served us well under all circumstances. Owned the Bug, then a CAMPER Van as a family vehicle. BRAVO VW.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.