New and used 2025 Mitsubishi Outlander SUVs for sale near Grapevine, TX

How many times have you been to a dealer service department only to wait infinitely to even get a 'Hello'? Have you walked away disappointed promising to never return to such a consumer unfriendly trench? I have, but yesterday gave me a much-needed dealer service department experience. I don't know about you, but to me, if the employee behind the counter has a disgruntled attitude, that will make me adapt the same attitude, and the experience will end up a total nightmare. Into the picture comes Mariel Sun. Mariel is a service advisor at Clay Cooley Mitsubishi in Arlington, Texas off I-20 1480 West. The details of my visit are not important to my review. What is important is how amazing Mariel was and how she very kindly and professionally took care of my vehicle. Dealer service advisors like Mariel are a needle in a haystack. She is one of a kind and without a doubt, I highly recommend you go see her for your automotive service needs. Thank you, Mariel. You made my day. Rob J.

Best car purchase experience I had from all my cars I bought

I was so excited when Damian approved me for a 2024 vehicle. So many other dealerships wasted days of my time and Damian made the whole process easy and comfortable for me and my family. I would totally recommend Fort Worth Mitsubishi! Thank you so much, my family loves our new Mitsubishi!

My experience at Mitsubishi was great the staff was awesome customer service was on point 100%. If you happen to stop in and ask for Anthony he was awesome.

Bruno Estrada is the one who helped me with My purchase. He's extremely polite and humble, very detail oriented. Thanks alot Bruno! 11/10 for your assistance.

Terry White provided the best customer service and I was in and out in no time !

Bought a car from Houston and Rodney, great and easy experience, answered all my questions and finished in good time.

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Had a fantastic experience at Clay Cooley Mitsubishi thanks to Ken and Jonah! Jonah was attentive, knowledgeable, and made the whole process feel easy. Ken was professional and made sure I got a great deal. Really appreciate the great service?definitely recommend working with this team!