New and used 2026 Nissan Kicks for sale near Buford, GA

I am writing this letter to commend Ashley Whitford, Owner Loyalty Manager at Mike Rezi Nissan, for the outstanding customer service she provided during a recent issue I experienced with my vehicle. I purchased a 2016 Mercedes from your dealership, and after only a week of ownership, the car began having problems. The check engine light came on, and the vehicle felt as if it did not want to pull. I reached out to the dealership several times in hopes of speaking with a salesman or manager, but unfortunately, I did not receive a call back. After a few days, AJ contacted me and asked me to bring the vehicle back so it could be sent to the service department. After the car was there for about a week, I received a call explaining that the vehicle carried a 30-day/1,000-mile warranty, which had expired since the car had reached 1,600 miles. I was frustrated and asked to speak with the store manager, and that is when I was connected with Ashley. From the very beginning, Ashley demonstrated professionalism, empathy, and true dedication to customer satisfaction. She carefully listened to my concerns, explained the situation, and then went above and beyond to resolve the issue. Although the warranty had technically expired, Ashley assured me that, out of good faith, the dealership would perform a one-time goodwill repair. She acknowledged the difficulties I had gone through, including the fact that I had to bring the car back from Alabama, and she made the process as smooth and stress-free as possible. Because of her commitment, compassion, and willingness to help, what started as a stressful and disappointing experience turned into a positive one. Ashley showed me that customer loyalty and trust are a true priority at Mike Rezi Nissan. I am forever grateful for her support and the excellent service she provided. Ashley is truly an asset to your team, and I want to thank her for her professionalism, her patience, and her willingness to go the extra mile. It is because of employees like Ashley that customers feel valued and choose to continue doing business with your dealership. With sincere appreciation, Antineekia White

Service was great! Shawn Foster was prompt, on time and friendly! Couldn?t have asked for better customer service. I will definitely be back in the future.

It was done when they said it would be. Good service and polite. Getting me in and out is what matters to me. Thank you

I've been with the Nissan dealership and service unit for more than 15 years now I've purchased two brand new cars within that time and I've always been pleased with the courteous and professionalism that the staff render whenever I visit which is quite a bit because I'd like to stay on top of suggested service for my vehicle My service advisor for the past 2 years has been Israel and also the long-term supervisor of the actual service area Leslie always give courteous and professional as well as knowledge assistance to my needs I'm very very pleased and I don't let anyone else service my vehicle I always take it back to Mike Rezi Nissan very nice dealership on the Nalley Way in Doraville, Georgia. Kudos to the staff !!!!!

Tj was very nice and helpful. He kept me informed on everything . The process was very smooth and I totally appreciate everyone who assisted in this process. Thank you.

I had the most pleasant experience today working with Selena. We met at 11am and after her firm handshake, within 30 seconds we bonded and I knew then I was at the right dealership. On the test drive we yakked like we'd known each all our lives. Everything went quickly and flawlessly. Juan was the nicest finance guy I've ever had and I've bought a lot of new vehicles in my 70+ years. I believe everyone that worked at Cherokee Co Nissan smiled and spoke to us while we were there. Very friendly, laid back bunch of folks with no pressure whatsoever. I highly recommend these people to handle your next vehicle buying experience. I read a ton of reviews before going there, and I have to agree, everyone was spot on. 5 Stars all the way! And a very special thanks to Selena! She made my day!

I was told that I needed rear shock's by the mechanic but I had my rear shock's changed about two weeks ago, so not sure what the mechanic was seeing that had him/her think that I needed the repair🤔

Everyone at the dealership has been outstanding and helpful. The service department personnel are outstanding as well. I would recommend any one to this dealership

Again ask for Navi! He is honest and knows the maintenance of a vehicle. He cares about his customers and he remembers your name 😃. I trust his recommendations on what is needed to maintain my Nissan Rogue. I never feel pressure from him!!!

Please ask for Heath if you are looking for exceptional service. He is knowledgeable, delivers what he promises, always polite and professional. The waiting lounge is nice and clean.

Last weekend my wife, daughter and I visited Gwinnett Place Nissan where we bought a new Nissan Armada.Our salesman was Taylor Grzegorzewski and he was wonderful to work with. He was knowledgeable, professional and friendly. Taylor was very helpful without being pushy in helping us to narrow down our search. We felt like he had our best interests at heart and as a result we bought a vehicle we love, at a very fair price. Thank you Taylor and Gwinnett Place for putting us into the first Nissan we have ever owned !

I certainly regret this review, that I was wrong, it was my mistake, when I looked at the car I didn’t inspect it thoroughly and what I didn’t like was the gas tank without a cap, it’s just a new model but there’s nothing you can do about it, but otherwise everything was fine. If, of course, I had decided to immediately think and buy a new one instead of supporting it, then I would have been fine. And now I greet Mr. Scott and Mr. Chris. I thank them for their respect and attitude towards me.

My part had to be ordered. KG Ellsworth kept me informed. Since my part was covered by warranty, I got additional things done. My car drives like a charm. My service has always been top notch.