Used Nissan Murano SL for sale near Ashton-Sandy Spring, MD

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

Brian Deckert is the best person to close a deal with, he made everything clear and was very helpful and made it easy to close a deal. Great person overall and would deal with in the future

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

I had the best experience buying a 2025 Nissan Frontier this week. My sales person was Eddie Florence and my finance person was Robert Barrow. First, let me say I was very pleased to see such a multi-ethnic staff at Safford. I feel it's a very genuine reflection of the Northern Virginia region. Eddie warmly greeted me a few minutes after I entered the showroom and asked how he might be able to assist. Eddie's best attribute is that he is a "people person" and is able to work with many different personality types - as my girlfriend and I are polar opposites, but he was able to talk to both of us with ease, warmth and kindness - which lasted throughout the entire process. Eddie is tall, and had to sit sideways in the back row of the Frontier while on the test drive, but didn't complain one bit. He took everything in stride. He answered a million questions from both my girlfriend and me, without ever tiring or getting irritated. He was always attentive, kind, knowledgeable and committed to our satisfaction. I CANNOT say enough about this exceptional salesman. He is a pleasure to work with and by the end, we felt a business transaction turned into a friendship. Robert got us through the financing end of things quickly and stayed well past 9 p.m. to accommodate us. He has deep knowledge of not only the finance department, but sales and the auto industry as a whole given his years in the industry. We felt we could trust what he said and recommended because he was credible, articulate and so thoroughly acquainted with the ins and outs of the finance process. When we returned to get a bedliner added to our new truck, both Eddie and Robert greeted us warmly and talked with us for several minutes. This is my third Nissan - I had a Sentra and Altima before stepping up to buy my new Frontier. Out of all three buying experiences, this one was my best - because of the care and concern the staff took with us. To add, the showroom was immaculate, staff were plentiful inside the building, and the lot is centrally located in Sterling and easy to get to. We look forward to a long lasting relationship with Safford Nissan and want to again thank Eddie and Robert for the outstanding service and warmth they showed us. #Nissan #CustomerService #Above&Beyond Much appreciation, Chris & Audrey

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

Availability of appointments was excellent. Appointment was handled promptly. Everything was explained in detail & in language that was layman friendly. Work was completed promptly and competently. Would recommend without reservation.

Only 16000 miles on it. Had trouble with radio, software fix, hath back seat d trouble with seat going down when pull releas latch at 2000 miles, had to have broken plastic piece replaced. 1 engine mount had collapsed, when took in for radio repair. Had to have that replaced. All was under warranty.

Lindsay VW of Dulles sales Bob Derby made my VW GLI purchase exceptional once again, as I have purchased new cars from Bob over many years. Bob is friendly and knowledgeable about the product, and represents the dealer professionally. Great experience and enjoy the vehicle! DS Leesburg, Virginia

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

Rafael me atendió y me ayudo con la compra de mi carro... lo recomiendo para los que estén buscando carro y habla español!!!

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

The teamwork of the sales team was outstanding. Can’t say enough about how seamless the process was.

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

Very nice and friendly environment. Everyone was very helpful. Had a pleasant experience. Would definitely recommend.

The only thing that is a little uncomfortable for the right leg against the lower dash board area, but it's not a big problem I am satisfied with the performance and gas mileage.

Good deals but didn't get to purchase a car today. Have to get a cosigner. Plenty of choices payments okay. Problems with using my old vechile as a trade in. Interested in selling my jeep and using the funds for the purchase of a new car.

Great suv. The best o e I ever owned. I liked it so much I bought my wife a new one. Smooth ride,plenty of power,tons of room and great on gas. You can't go wrong

Bought my first car from this dealership. The staff was very welcoming and helped me through all the steps when it comes to buying a car. You see that they really care for their customers and want to make sure they get the best deals. Joel was very helpful and made sure this big purchase went amazing for me. 10 out of 10

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

Dealership made things easy and im really happy with my purchase. easy deal and the team was very helpful. i worked with Tommy and he was patient with me while i was waiting for my insurance check to clear

I absolutely LOVE this car. the ride is smooth, comfortable seats and has great pick up with speed. I feel like I'm sitting in luxury. gas mileage is quite decent. I've owned it for 5 years now and intend to keep as long as possible. the only downfall is the towing capacity is 1500 lbs

AS usual my service rep Gage did an outstanding job. He explained the needed service and answered all of my questions. He is an asset to Laurel Acura

I recommend the car and the store I purchased my car (and my husband too) from. Amazing customer service, professionalism and the best part; they do anything they possible can to help and make the customer happy. I highly recommend you look for Troy Howard (sales) and Lancey (store manage) to help you out. They are by far the best professionals we ever worked with at Nissan (this is my 5th Nissan in 12 years).

I had the pleasure of working with Riko, Mohammad and Ryan at Passport Nissan in Alexandria. Riko drove 5 hours to get me an Armada. Mohammad the manager was excellent to work with. Ryan was very helpful and thought me a great deal

Good reliable I enjoy driving the car. We drive to Indiana in it. It was a good drive. Good on gas mileage. I am grateful.

Jim was super helpful. He got me in and out with the perfect car. Gave me everything that I need and I was very pleased by this experience. Thank you Jim and the financial advisor too. I am going to cry!

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

Mr. Crooms was a good salesman. Pretty laid back but helpful through the buying process. Only glitch was that we went all the way to Baltimore to buy a blue Nissan Sentra SV and then were told it was sold the day before, so we had to settle for a pearl white which wasn’t our first choice. May have been a bait and switch, but can’t confirm. Anyhow, all went pretty well!

My wife and I bought the 2023 Murano Platinum as a replacement for our 2015 Murano Platinum. The purchase was an easy decision since we truly loved the 2015, but what we got was a vehicle that far exceeded our expectations. The 2023 has so much more In technology, safety, and upgrades over our 2015, but the ride is noticeably superior over the 2015. My wife and I are now retired, and looking forward to many traveling Highway miles to visit family, friends, and new adventures together in our new Murano.

This dealership was to me way down in Pasadena. Truthfully thought about turning around on Wednesday. Decided to keep going. Arrived and was met by Robert, a totally up front individual. He pulled out the vehicle gave me keys and said try it out, I will talk to you when you return. The professionalism he possessed was exceptional. We had a 45 minute discussion and I bought the vehicle. I explained that I had no way to get back to the business, from just below Towson to pick up the vehicle. Robert didn't hesitate and said not to worry we will work something out. They delivered my vehicle on Friday and gave me gas $. This was totally the exception and a worthwhile experience.

I’ve had a Platinum for 6 years and no issue whatsoever. Very comfortable on long drives and options galore. I’m at 130k mile and still doing great.

The Clerk who was performing several different job descriptions - did an excellent job with the job function AND had excellent Customer Servuce skills as well

Great vehicle! Very reliable! Sporty! Gorgeous interior and killer Bose sound system. No problems till the car hit around 120k then I started to have problems but at that mileage problems are expected. Right sub frame needed replaced at $2500, replaced suspension $1500, replaced radiator $600. Not great on gas. I got about 17 around town and 25 on the highway but that’s pretty much what all the mid size SUV’s get.

This car has all the bells and whistles I wanted. Leather, sunroof, backup camera, heated seats, etc. A pleasure to drive. The only negative is that I wish it got better gas mileage. It is a V6, so I opted for power over mileage.

August 10, 2025 – I want to share the exceptional customer service that I received at Passport Nissan in Marlow Heights. First I want to express my appreciation to Chester Pinkney, General Manager, who’s leadership is clearly epitomized through the exceptional customer service his staff provides. Thanks so much Chester! Angie Upshur is my service representative, and she is the epitome of customer service. I had a series of concerns with my 2015 Nissan Sentra, and she walked me through every step of the issues, but more importantly she listened to my concerns. She even ensured that I was taken care of while she was out on vacation – I mean really, this is truly EXCEPTIONAL customer service. Many thanks to Brian Yeager, Manager of the Service Department, who handled my concerns while Angie was away. Brian equally has an exceptional team, and those representatives include Marcel and Damon who also helped me while Angie was away. I truly appreciate their patience, kindness and the exceptional customer service I received. Ultimately, I purchased a beautiful 2025 Nissan Kicks from Salesman Nicholas Ihuoma, who managed the purchase of my vehicle. Thanks so much Nicholas. Also, many thanks to Jose Alvarado Melgar who managed the finance piece for me. I must give; however, the biggest thanks to Michael Andersen, one of their newest salespeople who was assisting Nicholas. Michael walked me through the dealership and explained all the nuances of each of the cars I was interested in – literally everything about the Nissan Pathfinder, Nissan Rogue and listened and talked to me about concerns I had with the Nissan Rogue. We walked up on the Nissan Kicks, and I knew that was my car. It wasn’t the color I wanted but Michael made sure that I got the beautiful Scarlet Ember color I wanted with the full package. I’ve never received a brand-new car with the hood, seats and tires covered in plastic, but Michael made sure that I was getting exactly what I asked for and I absolutely did. Michael Andersen is the epitome of exceptional customer service, knowledge and patience. If you’re looking for a new vehicle, Michael is an incredible young salesperson! Thanks so much Chester for an AMAZING experience and your AMAZING team!

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.