Used Nissan Murano for sale near Bensenville, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Drove this car for about 7,000 miles before getting t-boned. The car that hit my Murano, hit right on my driver door at around 40-50 mph I got out of the car with a scratch and a bruise. All in all this car offers amazing ride comfort, a good driving experience, and impeccable safety. I plan on buying another one.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

Great suv. The best o e I ever owned. I liked it so much I bought my wife a new one. Smooth ride,plenty of power,tons of room and great on gas. You can't go wrong

Djamal Oucif was very helpful and made the car buying experience a success! Would visit again.

Very happy having this car, I like the new design and performance, is good in gas and confortable, excellent performance. I bought this car brand new and the millage till now is 15k

David helped me get into a vehicle when no one else could! I came from Elgin to the number 1 Nissan dealer in Illinois and they are number 1 for a GREAT reason! I love my new Sentra and it was because of David! Ask for him when you come and you won't be disappointed!

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

These guys are awesome. From Bloomington, we drove and made a deal. A big shout out to Steve, a really knowledgeable sales consultant especially about Nissan cars.

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Didn't buy anything but they were on their game. Willing to do anything. Will keep them in mind in the future.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

My sales person Alex Valdez was great! I thought he would give up on me because I was very picky and expected alot. I had resigned myself to keeping my current car, but then he found me the perfect vehicle and I love it! All in all it was a pleasant experience and I highly recommend McGrath Honda/Elgin. Just ask for Alex Valdez and he will work hard to find you what you want!

This car has all the bells and whistles I wanted. Leather, sunroof, backup camera, heated seats, etc. A pleasure to drive. The only negative is that I wish it got better gas mileage. It is a V6, so I opted for power over mileage.

Bought my car on a busy Saturday Luis P was helpful and efficient when I bought my Mazda.

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

Fair pricing and good service. Not pushy! Great group of people. Worked out well. They fixed the major issues with the used car like they promised.

I bought my Murano new. I now have 55000 miles it has been one of the best vehicles I have owned. I have owned over 70 vehicles this at the top. I have owned Lexus, Cadillac, BMW,s this Muranno is as good or even better.

Excellent experience with salesperson Anthony Garcia and sales manager (do not know his name). Anthony took me for a test drive, answered all my questions, and was helpful through the entire process.

The 2021 Nissan Murano that I just purchased is beyond excellent. I can't say enough how I appreciate and enjoy this car, from the looks, performance, and cost. It surpasses all my expectations and I'm happy to have this car. The salesman, Ian Simmonds was top notch. From when I first entered the building he greeted me with a smile and made me feel welcome. He went over all the details of the car I wanted and he went above and beyond to make this experience, fast, easy, and me leaving as a satisfied customer. I would highly recommend Car Shop when making your next car purchase.

I had a great experience at Woodfield Nissan. The process of trade in my car went smoothly and Ali helped me to find a good car with my budget. I really appreciate it and very satisfied with whole process.

I absolutely LOVE this car. the ride is smooth, comfortable seats and has great pick up with speed. I feel like I'm sitting in luxury. gas mileage is quite decent. I've owned it for 5 years now and intend to keep as long as possible. the only downfall is the towing capacity is 1500 lbs

Marco did and excellent job and help me get the car I wanted! Great guy great dealership.

Only 16000 miles on it. Had trouble with radio, software fix, hath back seat d trouble with seat going down when pull releas latch at 2000 miles, had to have broken plastic piece replaced. 1 engine mount had collapsed, when took in for radio repair. Had to have that replaced. All was under warranty.

Friendly, knowledgeable people all around. Very happy with the buying experience! Would recommend dealer and salesperson, Jamie Brown. He was awesome! I will also will be taking my new car there for service.

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.

As always, I was very pleased with the professional and accommodating assistance rendered by my premier and preferred Service Exec - Sylvester, who certainly maintains his valuability to the Toyota of Lincoln Park organization! Thank you Sylvester!!

I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.

This is my first car, and I’m happy I chose the Advantage Acura of Naperville dealership. Not only was the inventory impressive, but so were the professionalism, consideration, and promptness of the sales consultant I worked with, Le Roy Churchill III. My family has trusted this dealership for years, and I’m proud to continue that relationship. Not only were my needs and wants for a vehicle thoroughly considered—including the quality of the car, its previous upkeep, and fair pricing—but every explanation, question, and detail about the car was addressed with honesty, transparency, and a clear focus on my best interests. Overall, a wonderful experience.

I love this car. It is fun to drive. I am still learning how to use everything, but I am having fun learning. It gets great gas mileage which is important since I drive 100 miles a day. I feel so spoiled with all of the features that it has.

I recently purchased a car and had a great experience. The team was incredibly helpful and always available to answer questions, never pushy or pressuring me to buy. Excellent service all around. Highly recommend.

I've never had an issue with my 2014 Murano SV except for the battery cables that come loose at the most unreliable times. Otherwise, I love the features, but I hate the front wheel drive. It's not reliable in wet or icy weather.