Used Nissan Murano for sale near Forest View, IL under $100,000

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Great suv. The best o e I ever owned. I liked it so much I bought my wife a new one. Smooth ride,plenty of power,tons of room and great on gas. You can't go wrong

Very professional, excellent communication Friendly staff, and had the vehicle we wanted, would deal with them again

The only thing that is a little uncomfortable for the right leg against the lower dash board area, but it's not a big problem I am satisfied with the performance and gas mileage.

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

I love the greetings and time that use to wait on you. I would recommend many people to be a customer right here at this location

So far we like our Nissan Murano. It's a quality, low mileage car. It has enough room for comfort on local or long trips. We like the bells and whistles and enjoy driving it.

Appreciate kelvin for working with me and getting me out with a nice ride. I definitely recommend coming here customer service was great and it was a great atmosphere 👍🏼

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

Kevin provided excellent customer service. He was friendly, kind and knowledgeable. Armando took good care of my car and provided me with all the information I needed.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Ted was great it was a great experience this is my fifth car I bought from this place

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

It was good and prompt. Although it would have been better if there was an adjustment on the tire repair since I spent over $700 a few days ago on 30K mile service plan .

Only 16000 miles on it. Had trouble with radio, software fix, hath back seat d trouble with seat going down when pull releas latch at 2000 miles, had to have broken plastic piece replaced. 1 engine mount had collapsed, when took in for radio repair. Had to have that replaced. All was under warranty.

Great experience buying a 2024 Leaf at Woodfield Nissan! They provided a very fair OTD quote on request via cars.com (unlike the games many other dealers play). Flew in from out of state, paperwork was ready, and car was ready to go within an hour after arrival. And John Palazzolo in sales was great to work with. Highly recommended -- please give them your business!

Provides me with exactly what I needed at this time. The styling and performance are very good. This vehicle is used as a primary vehicle and we looked for styling and dependability.

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota

Drove this car for about 7,000 miles before getting t-boned. The car that hit my Murano, hit right on my driver door at around 40-50 mph I got out of the car with a scratch and a bruise. All in all this car offers amazing ride comfort, a good driving experience, and impeccable safety. I plan on buying another one.

The sales team members were so eager to help make my car purchase an enjoyable experience! Diana, the Internet Sales Specialist, was very friendly and helpful. She helped coordinate everything with the sales team perfectly! They sent videos of the car I liked. They were very friendly when I had the car inspected by an independent mechanic. When we agreed on a fair price, the sales manager delivered my new car and took my trade-in car back to the dealership! We completed the paperwork in five minutes at my home. It was such an easy and enjoyable purchase experience. I contacted several Nissan dealerships in the area and Hawk Nissan was the absolute best!! I would highly recommend this dealership!

I absolutely LOVE this car. the ride is smooth, comfortable seats and has great pick up with speed. I feel like I'm sitting in luxury. gas mileage is quite decent. I've owned it for 5 years now and intend to keep as long as possible. the only downfall is the towing capacity is 1500 lbs

It was great took a little longer than i expected but left happy thx to Chris and Stacy appreciate you guys