Used Nissan Murano for sale near Spring Ridge, MD

After multiple, disappointing service experiences at dealers closer to Baltimore and DC, Mercedes-Benz Hagerstown Service is a breath of fresh air: friendly staff, a focus on customer experience and satisfaction (not on volume), and better service pricing. We even talked to the sales staff on a Saturday when we picked up our car and they too were friendly and low pressure. We are probably just get started with them (future service, maybe a future vehicle); they are coming across as focusing on building a trusted relationship and that is what we’re looking for.

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

this was a Great purchase, went very well and they had the car i wanted

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Ever my experience is comfortable Kevin is a great adviser I will recommend to my friends

My second Murano and still having an excellent owner experience. Easy and comfortable to drive with a suspension that is both comfortable and well handling with the 20 inch tires. The electronic safety equipment works very well and now I wouldn’t want to be without it. Overall a wonderful and utilitarian vehicle that’s well built and comfortable.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

The 2021 Nissan Murano that I just purchased is beyond excellent. I can't say enough how I appreciate and enjoy this car, from the looks, performance, and cost. It surpasses all my expectations and I'm happy to have this car. The salesman, Ian Simmonds was top notch. From when I first entered the building he greeted me with a smile and made me feel welcome. He went over all the details of the car I wanted and he went above and beyond to make this experience, fast, easy, and me leaving as a satisfied customer. I would highly recommend Car Shop when making your next car purchase.

Excellent service from Doug Rice and his managers. They had my back work with corporate which resulted in a very satisfied resolution. Top notch dealership and I don't say that lightly.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

Only Issue I have it’s friction between leathers seats and middle console. Avoid leather seats, Dealers can’t do much with this issue to be fixed. Other on that it’s a great vehicle.

I had a great experience at BMW of Rockville. Nelson Perreira was outstanding?very professional, attentive, and made sure everything was taken care of quickly and smoothly. The service was completed on time, and my car runs perfectly. Highly recommend Nelson and the entire BMW of Rockville team!

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

A very pleasant experience from the time I drove into the service entrance. It was my first time to have my car serviced there and they explained everything and showed me the options for where to wait until they finished. My only disappointment was they didn't use synthetic oil, which I thought was standard with them. It wasn't their mistake. It was mine. I will be sure to ask for it the next time it is seviced.

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

I had a oil change and transmission check. The work was done quickly. The service lane assistant Alli Smith was very professional.All work was done well.

Great suv. The best o e I ever owned. I liked it so much I bought my wife a new one. Smooth ride,plenty of power,tons of room and great on gas. You can't go wrong

I can’t say enough good things about my experience at DARCARS Fairfax! From start to finish, the entire team went above and beyond to ensure my family and I felt confident and comfortable throughout our car-buying journey. A special shoutout to Kelly Vafadar, our sales consultant, who provided outstanding service! Her attention to detail, ability to clearly explain the key features of the Volvo we were considering, and genuine care made the process seamless. Kelly’s wealth of knowledge and attentiveness ensured my family was comfortable every step of the way, and her proactive approach to addressing potential issues was greatly appreciated. The General Manager, John, also took the time to personally address our concerns, demonstrating exceptional professionalism and care. Together with Kelly, they resolved every issue, leaving us completely satisfied. Ryan in finance was equally fantastic—patiently answering all our questions and working within our budget without making us feel rushed or pressured. Thanks to this amazing team, we drove away not only with a great car but also with peace of mind, knowing we were in capable and caring hands. I am proud to be part of such an amazing community. I’ll definitely be returning to DARCARS Fairfax for our next upgrade. Highly recommend!

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

It was a pleasure buying my car from VIP Member Encore, I am happy to have found this dealership. Reese is a great guy to work with, he did all the work and helped me get behind the wheel of my dream car!

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

Brought my 2015 F150 in for inspection on a Friday afternoon. The wait was about an hour, but they warned me when I arrived. Excellent service, friendly and professional. Received a text explaining the inspection and price for service. Extremely happy.

I recommend the car and the store I purchased my car (and my husband too) from. Amazing customer service, professionalism and the best part; they do anything they possible can to help and make the customer happy. I highly recommend you look for Troy Howard (sales) and Lancey (store manage) to help you out. They are by far the best professionals we ever worked with at Nissan (this is my 5th Nissan in 12 years).

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

We bought a 2018 used Rogue from Mauricio ( sales) and his manager Kambiz Faris. They were great. Fair price and very honest people. Our key fob battery showed low after about a week. They helped us at no charge and with a smile.

My wife and I bought the 2023 Murano Platinum as a replacement for our 2015 Murano Platinum. The purchase was an easy decision since we truly loved the 2015, but what we got was a vehicle that far exceeded our expectations. The 2023 has so much more In technology, safety, and upgrades over our 2015, but the ride is noticeably superior over the 2015. My wife and I are now retired, and looking forward to many traveling Highway miles to visit family, friends, and new adventures together in our new Murano.

Excellent experience jasmine worked extremely hard and got me the car I wanted - really pleased with experience

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.

They were super helpful and low pressure, and the car is exactly what we need. The financing was easy and they can work with folks with a lower credit score. They have a large inventory from which to choose with odometer readings under 90,000, and the car came professionally detailed. My husband and I are very happy with this purchase!

I bought my Murano new. I now have 55000 miles it has been one of the best vehicles I have owned. I have owned over 70 vehicles this at the top. I have owned Lexus, Cadillac, BMW,s this Muranno is as good or even better.

I got my used 2014 Toyota Camry here with the help of German! It was a very smooth process and couldn’t have left more content!

I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!

Drove this car for about 7,000 miles before getting t-boned. The car that hit my Murano, hit right on my driver door at around 40-50 mph I got out of the car with a scratch and a bruise. All in all this car offers amazing ride comfort, a good driving experience, and impeccable safety. I plan on buying another one.

Seeing over the hood is difficult and on left and right the way its designed. I have been up on curbs more than not. Unless, redesigned would not buy again. The navigation screen is hard to see.