New and used 2026 Nissan Rogue Platinum for sale near Forest Heights, MD

I'm not a person that is in the habit of leaving reviews. Mainly because the customer service I receive most places isn't worth me taking the time to write a review, but this dealership is the exception in every way. There is no way I could not write a review. This review is a little long but if you're considering purchasing a Nissan you want to read this review. I just purchased a 2022 Nissan Versa from this dealership. It was important to me to purchase the car this weekend because I needed it to travel out of town this coming week. I live in Baltimore MD and originally planned to purchase the car in Baltimore. I had been told by a local Baltimore dealer he would have a Versa on his lot by Friday 3/4/2022. I planned to be there bright and early the morning of the 4th to pick it up. However, the evening of the 3rd, the salesman called to tell me the ETA had changed and it would be another week before the Versa would arrive. I was so disappointed because I could not wait another week, I needed a car now. Plus I was sick of car shopping. I knew what I wanted and I just wanted to buy my car and be done with the whole process! It had taken me a long time to find that car and I knew it wouldn't be easy to find another one that would be available immediately due to the car shortage. And I was right. I couldn't find another Versa in the entire state of MD so I started searching in VA. I called several dealerships in Va, but no one had anything in stock. The earliest ETA I was given was mid April. I was starting to give up hope of finding my car this weekend. Just when I had almost given up hope, I got a call from the Sales Manager Muhammed known as Mo. of Passport Nissan on South Pickett St. Mo told me he had been told by one of his salesmen whose name was also Muhammed that I was looking for a Versa. I said yes I am. He said, well I have one in stock. I said, when you say you have one in stock does that mean its on your lot? He said yes mam I'm looking at it! Then I asked him for an out-the-door-price. The price he gave me was $1400 less that what the dealer in Baltimore was going to sale it to me for! When he gave me the out-the-door price I almost screamed! And when I got off the phone I did scream! I knew I was being ripped off by the Baltimore dealership but I really wanted the car right away so I was willing to pay, but God had other plans! I am a strong woman of faith. I believe God let the ETA change at the Baltimore dealership to lead me to Mo! Mo did not rip me off. He was very honest and fair in his pricing. After he gave me the price I said hold that car don't let go to anyone else and that's exactly what he did! But that's not all he did. When I told him I was traveling from Baltimore to Va by train to pick up the car, he had Muhammed the Salesman drive all the way from the dealership to Union Station in Washington DC to pick me up, IN MY NEW CAR!!!! I was so excited!! Muhammed was very kind. He not only picked me up but let me make a stop on the way back to the dealership. We talked and laughed all the way back. And once I arrived at the dealership I was treated like a queen. I could go on and on but I think you get the picture. This dealership is a true example of what it means to not only provide excellent customer service but to also go the extra mile in every way. Honest fair pricing, and excellent customer service! I am so impressed with their service I am considering driving to Virginia to have my car serviced there instead of in Baltimore where I live. If you want a dealership that is honest and fair in pricing and will give you excellent service, I HIGHLY recommend you purchase your vehicle at Passport Nissan 150 S. Pickett St Alexandria Va. Ask for Mo and Mo!!!!! And they have a beautiful sales lady there that is a fashionista!!!

Great Customer Service. Jose is exceptional and made my experience a joy!!! Please keep up the high standards!!! I will recommend all my friends with Nissan with the service I received at this location.

I was looking for a cargo van for a while, and I decided to come here. I had Eduardo as my salesman, and he really helped me to understand and know the car I was getting.

Karlito my salesman treated me like royalty he worked very hard to get a deal that I was happy with. Thank you for your hard work.

My husband and I were selling our car. When I filled out an online form at Kelly Blue Book website for estimates, Sheehy replied very quickly. We scheduled an appointment for the next day and we’re very pleased with the customer service we received. Their valuation and of our car was very fair. Christina Long was very professional and made the process so easy! Best of all received a great price for our car. Highly Recommend!

I had an excellent experience buying 2016 Nissan Rogue at Criswell Nissan in Germantown. Rod Heskee was a tremendously helpful sales associate. Rod was very professional, polite and honest person. He carefully explained all the features available and never pressured me to consider options I didn?t need it. I left feeling like I got the best deal possible and the right vehicle for my family. I would highly recommend Criswell Nissan in Germantown to anyone looking for a new car.

I have had many issues with my car since I bought it, but Jose, a great guy is always there to help. Recently, my transmission was failing. Even though I was worried about paying a lot of money, Jose helped through the process by making sure that my extended warranty takes care of the repair. He is a wonderful person who always make sure that his customers get all the information necessary and they leave with a happy face. In addition, the whole team is amazing. Everyone is warm towards all customers and they do not hesitate to interact with anyone that walks in the service center. I truly love the hard work and the teamwork.

I was looking for a Toyota RAV4 & found one online @ Car Gurus. I drove a hr to see the vehicle, from GB Md to Waldorf Md. My salesman was Daryl, He was great. Very friendly, also was the Finance Manager. Everyone was very helpful. I ended up buying the RAV4. I love it. I’ve had my original car (Toyota Camry) for 22yrs. I kept it , I couldn’t bare to trade it in. But again they were so nice , they detailed my Rav4 & filled up the tank. It was worth the drive.

Went in for interior detailing and this is the best service my car and I have ever received. Friendly greetings from a beat after I walked in, I was checked in on multiple times while I was there waiting by different agents (offered water, sofa, coffee, and conversation), I loved the comfortable lounge space, and everything was clear up front from the get go. Don't even get me started on my car-- the interior previously looked like I had been giving rides to livestock, and now it looks fresh off the show room floor. Couldn't be happier and I feel like I got it for a steal :) Trust'em! You won't regret it.

My car buying experience at the Infiniti of Silver Spring was exceptional. The sales person (Mike Goldring) greeted me in such a friendly and professional manner. I previously visited other Infiniti dealerships, but none of them impressed me more than Infiniti of Silver Spring. My salesperson was able to acomodate my request, and I am very pleased with my new 2016 QX60. I feel as though I am driving in a luxurious vehicle. Unlike other Infiniti dealerships, I receive a free car hand washing at any time. If you are seeking to purchase a new or leased vehicle, I recommend that you visit Infiniti of Silver Spring, and experience the quality customer service .

Everything was simply wonderful except the closing. I asked them to give me the BEST PRICE they could and when it was outside my parameters, I declined the offer. The next day they called with a much lower offer but I had already gone to another dealer and accepted their deal. Had they given the the second offer in the first place, I would have happily accepted. What about BEST PRICE didn't they understand?

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

I traded in my car and the process went very smooth. Everyone helped me and made sure I got the best deal and was made very comfortable. They stayed after hours to make sure everything was perfect from the finance down to the floor mats before I left. I will definitely be doing business here again.

I had the pleasure of working with Tommy after days of trying other dealerships that were not pleasant or Personable. Tommy and staff were friendly, knowledgeable and funny (lol). I recommend people try this dealership

Recently moved to MD and was desperately in need of a car. I was introduced to this gentleman by the name Talbot "Jap" - soft spoken, funny and also has a heart. He made the buying process a lot more easy for me. I was able to trust him. I felt like he cared and wanted the best me. His service is just top-notch, and must say I he is one of the main reasons I sealed the deal.

I had a very positive experience at Ourisman Nissan just recently. I purchased a new Kicks and everyone was very helpful with the purchase. Thanks Johnny for the informative test drive and outstanding customer service. Jonathan and Sean (Finance) were great too.

This is my second time buying a car from this dealership. My daughter needed a vehicle and her credit wasn't the best but with the experience and knowledge of Mr.Webb she was able to get the vehicle of her choice and payments she can afford. Mr. Webb goes above and beyond for his customers. I recommend anyone to go see Mr. Michael Webb@ Jim Coleman Nissan of Silver Spring.

I went to the Criswell Nissan in Germantown, MD. You never know what to expect when going to dealerships. I went to get an oil change and an inspection to make sure everything was working well. Matthew was the person who helped me and he was very informative. I am not very knowledgeable about cars but he made sure to explain everything thoroughly. He also gave me a complimentary car wash. I will definitely be returning for any future car service I need.

Great car buying experience! Diaz Kunia provided wonderful customer service. Very professional, patient, and knowledgeable. He went above and beyond to ensure a smooth transaction. Highly recommend this dealership and Diaz!