Used passenger vans for sale near Valparaiso, FL

We had our vehicle towed to this dealership for a clutch issue. From the start, our service advisor Carly did an outstanding job. She was extremely knowledgeable, helpful and kept us up to date. The technician found other issues that had been overlooked or missed by the dealership we bought the vehicle from. They fixed those issues and Carly ensured that all of the warranty process was taken care of. Having dealt with a few dealerships and service centers in the past few years, I have to say Crestview CDJR renewed my faith that some companies still care about customer service. We are 3.5 hours from this dealership and will make the drive there the next time we decide to buy a vehicle, simply because of the service we got from their service center.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Absolutely fantastic service. Walked in with a budget and they managed to help me find the perfect car. Pat and Tanner were amazing at helping and working with me. Definitely suggest this place if your looking for a car!!

I owned a 2014 sienna limited premium and was the best vehicle I have ever owned in my 50 years of driving, owning 16 different cars, Suvs and Vans. I purchased a 2017 Toyota Sienna Limited Premium AWD and I like it but I don't like the way it shifts, its very jerky. I did get a computer engine software update that helped very much. The engine having 40 more horse power would make me think that it would have tremendous power compaired to my 2014, but it did not. So it purchased a what call (chip your car) that connects under the dash to get more refindment in the performace, to unleash the filtered performance and it did. What a difference in performance. I purchaced the chip for 150.00 and its worth every penny. I am a performance guy especially when driving a nice van. So with the Toyota Software upgrade and my computer chip upgrade now we have a nice performace running van which my 2014 had also.

Great team to conduct business with. It’ll be the only dealership for me from now on. They were friendly and courteous and made the process very comfortable

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

If I am correct Jeff Shockley was my salesman at Step One Ford Crestview. I wrote a google reveiw but did not have his last name in my mind. I truly wish everyone had a business card they handed you so we old people could remember names. My 2017 Nissan Rogue is a wonderful car I would not be enjoying if it wasn't for Jeff's great service hooking me up with James McConnell so I could sign a contract on my car. My reason for going was for a used car and later for service on a tire. They have won my undying praise for the wok they do!

This is our fourth and couldn't think of riding in anything other. Have spent ZERO on anything other than normal maintenance. Oil change, Tires, Battery. Love HONDA!

I drive two hours to service my car with this dealership, pointedly avoiding a dealer an hour away. FWB provides excellent service. I have never been disappointed.

This is our second odyssey, love the can with all the safety features. We have had great reliability, and now have just under 100,000 miles (99683) and have had only minor issues. Normal wear items plus an injector problem repaired under warranty. A few recall items ( door handles, back up camera fuel pump) all taken care of under warranty Love this vehicle, love it and will buy another when they redesign it. Rides very well, has a ton of safety features, interior is very comfortable. Highly pleased.

Dan Ewbank was the easiest salesperson we have ever worked with. No pressure, found us a car that fit our needs. We were done with keys in hand in under 3 hours. We will be back.

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Had a great experience working with Nathan Slaton! He was extremely helpful and made sure I had all the information I needed while deciding which car would be best for me. I really liked working with him and I will definitely be sharing his information next time friends/family need a new vehicle. Thanks, Nathan!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, I was already discouraged and ready to give up prior to even finding a car at Step One Chrysler Dodge Jeep Ram Fiat here in Crestview, but James and the Rebecca went above and beyond to the point where I literally cried! They worked with me to insure I walked away with the vehicle of my choice despite last minute issues with the bank I went through to get financed from. So, thank you James and Rebeca, y’all were amazing to work with and I thank yall from the very bottom of my heart! You guys are a solid 10/10 & truly were there to assist me all the way around instead of trying to only make a profit! All I can say is thank you thank you thank you Jame and Rebeca! Truly the best services I’ve received since I’ve been on this journey!

I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. One of the standout qualities of Dakota is his transparency. He clearly explained the pricing structure and any additional fees associated with my purchase. There were no hidden costs or surprises, which is often a concern when buying a car. This honesty built trust between us, making the entire process much more comfortable. Dakota guided me through every step of the purchasing process. He helped me understand financing options and worked diligently to find a plan that fit my budget. His patience in answering all my questions made it easy for me to make informed decisions without feeling rushed. Even after finalizing the sale, Dakota continued to provide support by checking in to ensure that I was satisfied with my new vehicle. This level of post-sale care is rare in the automotive industry and speaks volumes about his commitment to customer satisfaction. Overall, I highly recommend Dakota Troutman at Step One for anyone looking to purchase a vehicle. His professionalism, transparency, and dedication to customer service truly set him apart from other salespeople I’ve encountered in the past. If you’re in the market for a car, be sure to ask for Dakota!

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.