Used cars for sale near Prattsburgh, NY

Scheduled service done right every time. Started on time and finished up without a long wait. Staff was knowledgeable and helpful. Very satisfied with West-Herr Canandaigua.

Overall, enjoy my Mazda CX Premium. Pros: Great Handling and solid stance, prefer the lower to the ground/wagon feel, priority on driving vs tech. Google maps and streaming and I am happy Cons: Short driver seat lacks support. Fabric seats in premium have developed a few snags, Infotainment bugs (I like the knob): can add same station to favorites multiple times, statelite always starts at beginning versus current station, and screen dimming auto dim required reading online forums to see the dashboard buttons override the infotainment vehicle setting. Lastly the IP plastic/crystal had to have replaced due to scratch and replaced one still seems low quality. 24 MY upgraded the suspension to make softer and the steering is not as heavy.

I recently purchased a Mazda SUV from Nick Fedrau at West Herr in Canandaigua, and the experience couldn’t have been better. Nick was professional, friendly, and extremely knowledgeable about the vehicle lineup. He made the entire process smooth, stress-free, and actually enjoyable — no pressure, just honest help and great communication every step of the way. The Mazda SUV I bought is in fantastic condition, and Nick made sure I got the best deal possible. He took the time to walk me through all the features and even followed up afterward to make sure I was happy with everything. If you’re in the market for a new or used car, I 100% recommend reaching out to Nick Fedrau at West Herr Canandaigua — he truly goes above and beyond for his customers.

I've had my '19 Ridgeline RTL-E for about 3 years now, she's my daily. Super comfortable ride, I'm 5'10 with long legs and I do wish that the driver seat would go back just a tad bit more. One thing that has spoiled me is the heated steering wheel, I love that feature. As far as the performance goes, it's pretty quick once you get going. I wish it was much more responsive rather than the slow take off it has now. The 6-speed transmission does worry me as I have heard some concerning things about it, and I love to keep my vehicles until they quit on me. Other than that, I do enjoy the rear power sliding window, and the speakers in the bed. Many of my truck buddies are impressed by this mid-size truck's handle and as am I.

The process was seamless!! Dennis and the rest of the team involved were amazing. Highly recommend.

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Service department is great to work with each time I go in. It doesn’t matter if there is a problem or it’s general maintenance. They keep me updated on how things are and check in when they find a problem.

My CR-V EXL is outstanding overall. It was a little pricy but worth it so far. I have over 11,000 miles on it in a little over a year.