New and used 2026 RAM 1500 trucks for sale near Fort Walton Beach, FL

We had our vehicle towed to this dealership for a clutch issue. From the start, our service advisor Carly did an outstanding job. She was extremely knowledgeable, helpful and kept us up to date. The technician found other issues that had been overlooked or missed by the dealership we bought the vehicle from. They fixed those issues and Carly ensured that all of the warranty process was taken care of. Having dealt with a few dealerships and service centers in the past few years, I have to say Crestview CDJR renewed my faith that some companies still care about customer service. We are 3.5 hours from this dealership and will make the drive there the next time we decide to buy a vehicle, simply because of the service we got from their service center.

Had a great experience working with Nathan Slaton! He was extremely helpful and made sure I had all the information I needed while deciding which car would be best for me. I really liked working with him and I will definitely be sharing his information next time friends/family need a new vehicle. Thanks, Nathan!

This was my first time purchasing a vehicle let alone having a vehicle that I was able to purchase on my own! My salesperson James and Rebeca from finance were absolutely awesome! James’ communication was a solid 10/10, he listened, paid attention, and took into consideration of what I could afford and what was interested in! I already had multiple issues at other dealerships with the salesperson not listening from the jump and trying to push vehicles on me that were way out of my price range or either putting little to no effort in due to my price range! So, I was already discouraged and ready to give up prior to even finding a car at Step One Chrysler Dodge Jeep Ram Fiat here in Crestview, but James and the Rebecca went above and beyond to the point where I literally cried! They worked with me to insure I walked away with the vehicle of my choice despite last minute issues with the bank I went through to get financed from. So, thank you James and Rebeca, y’all were amazing to work with and I thank yall from the very bottom of my heart! You guys are a solid 10/10 & truly were there to assist me all the way around instead of trying to only make a profit! All I can say is thank you thank you thank you Jame and Rebeca! Truly the best services I’ve received since I’ve been on this journey!

I recently had the pleasure of working with Dakota Troutman at Step One, and I can confidently say that my experience was exceptional. From the moment I walked into the dealership, Dakota’s professionalism and dedication to customer service were evident. Dakota greeted me with a warm smile and took the time to understand my needs and preferences. He listened attentively as I described what I was looking for in a vehicle, which made me feel valued as a customer. His knowledge about the various models available was impressive, and he provided detailed information about each option without overwhelming me. One of the standout qualities of Dakota is his transparency. He clearly explained the pricing structure and any additional fees associated with my purchase. There were no hidden costs or surprises, which is often a concern when buying a car. This honesty built trust between us, making the entire process much more comfortable. Dakota guided me through every step of the purchasing process. He helped me understand financing options and worked diligently to find a plan that fit my budget. His patience in answering all my questions made it easy for me to make informed decisions without feeling rushed. Even after finalizing the sale, Dakota continued to provide support by checking in to ensure that I was satisfied with my new vehicle. This level of post-sale care is rare in the automotive industry and speaks volumes about his commitment to customer satisfaction. Overall, I highly recommend Dakota Troutman at Step One for anyone looking to purchase a vehicle. His professionalism, transparency, and dedication to customer service truly set him apart from other salespeople I’ve encountered in the past. If you’re in the market for a car, be sure to ask for Dakota!

Dianne was our sales representative and she was wonderful, patient, with wonderful communication. From the second we walked in she made us feel confident we selected the right company. Our family appreciates you very much, thank you again!!!