Used 2024 RAM 2500 trucks for sale near Chino, CA

Dan is always fantastic! Customer service is top notch. He is my go to service advisor for any of my Chevy needs. I have gone to him for years and will continue to do so.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Steven Vazquez was a really upstanding guy. He really help with choosing a reliable car and he listen to what I would want and accomplish his job.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

I had a good experience at the Envision Toyota of West Covina. I like the fact they help me get a car I liked and they were as well very respectful and polite with me.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

I took my car in because it misfired mutiltiple times and wouldn't start. However when a diagnostic test was done the engine light went off and the car started as normal. Carlos called me and said everything was fine but they wanted to keep the care one more day to make sure. I was stilled concerned because a diagnostic test was over $200. I told Carlos the thought of paying over $200 for someone to look at my car hurts financially. He said, well our men did take time to work on it . I said okay I understand. When he called me to tell me I can pick up my car I said he also said to me that his manager said there will be no charge. I cried. I couldn't believe it. I felt like Moss Brothers care about me as a human being and not just a car invoice. My car is running great. And I feel I can take my car to Moss Brothers and not worry if I'm being taken advantage of.

Everyone at Car Castle is wonderful including everyone in Management. Eddie in management was wonderful and assisted us with all the process. Come see them you won't be disappointed! 👍

Keshan and Hamsa were Great through the whole process fast and quick will definitely buy again

Very efficient! Danny P helped me buy my first car and it was so easy and i am obsessed with my car

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Just purchased a vehicle here and our experience was flawless. Carlos was timely, responsive and extremely helpful and made the car buying experience a breeze. The deal was worked out painlessly. Management was extremely accommodating. Highly recommend Carlos and his team! Thank you guys for the great experience!

Always well taken care of by Dan in the service department. He is honest and transparent about services needed for my car. Been going to him for years and trust his opinion. He feels like part of the family! Thank you for being you Dan! Always amazing

Service writer Carlos is awesome! Communication is important to me because I need to plan my day and week. Carlos called as promised the day after I dropped my car off for a diagnostics on the remote keyless entry system. I was 100% convinced the receiver was bad because I had checked the remote batteries with a meter. They tested fine, so I took the car in. Well, my car was fixed, quickly, and for a very reasonable price. Needless to say I am very pleased I didn’t need a new unit and I wasn’t without my car for more than a day. I would also like to compliment Moss Bros CDJR on their new service drive and advisor offices. A very nice upgrade that is sure to please both the advisors but mostly the customers. Well done!

Jakelin helped me to find a great car. It perfectly fits my request and had a good price. It was a pleasure to buy a car in this dealership.

Prompt and professional as I’ve become accustomed with this dealership. We’re able to accommodate my tight schedule for oil change service.

I brought my 2023 Challenger Scat Pack , in for an oil change.I had an amazing experience with “Sean” ! He explained everything to me, and was Dead on with the completed expected time !

Malika in Sales is all you can ask for …. She provides accurate info, great at follow up and if she doesn’t have the answer, she tracks it down in a very timely manner. It was a pleasure working with her and I hope to work with her again in the future.

My online salesman Xavier was great! I live 2,000 miles away, and the whole transaction was done on my phone, and within 24 hours. Having to come up with a shipping company was the hardest part of the process.