Used 2024 RAM 2500 trucks for sale near Garner, NC

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

we had a horrible experience with a couple other dealerships in south Carolina and north carolina . we have been looking for a truck for months and thought we found a couple so we drove to moore county and on the way there they sold the prospective truck as we were pulling on to their lot out from under our feet . we had check in hand and coming in to look at and test drive they knew we were on the way to do so . they never told us someone else was in the process of buying it they just told us it was still available and to come on out they didn't even show us another truck or something equivalent frustrated and upset we drove 45 minutes one way to not see a truck we drove home . Next day we were alerted of another truck this time in south carolina so we drove another 100 miles the oposite way with check in hand to look at another prospective truck. only to get there and realize they weren't honest about the mileage or that the truck was used . they also failed to tell us that it had pulled a travel trailer entirely too big for that type of truck which raised suspicions about the condition of the truck. they also tried getting more money out of us than what they instructed our bank lender to write the check for if we decided to buy. we asked to speak with the manager at this chevy dealership he said he has been working on this since we called and knew all about the situation , but when we brought up the fact we weren't comfortable buying something that was used and had hauled something too big he was furious and didnt like to be called a liar. he also said that he was sorry we wouldn't pay the extra 300 dollars to make the deal go through . being an older couple we were tired and frustrateddthat a upstanding dealership in south carolina treated us the way they did . so we left and called the bank lender and explained what had happened she started looking for us herself and found john hiester Chevrolet of Lillington and told us to call and give it a try before we gave up . they had a brand new 23 chevy truck and it was less money. we called and was directed to ashley whom was very nice and understanding she told us she was on it and would get back to us. the next day i called back on the truck and they made the ball roll right away . we started out that afternoon 80 miles the other way hoping this was not another goose chase . we went up test drove and did paperwork on our new Silverado pickup truck much better price and way more better experience. thank you so much for your courteous professional and kind treatment it made the other 2 dealerships and frustration go away . best car buying experience ever in our 49 years of buying and driving a car . this place deserves a reward of excellence !!!!!!!!!! ive already recommended this dealership to 3 other people thank you to everyone we cant remember all your names we met that night but everyone was very nice and patient and understanding made the whole buying process worth the trip.

Excellent services by all employees from service to sells. Would highly recommend this dealership to family and friends. I would also continue visiting this dealership.

Truly an efficient and effective experience at this dealership. This was my first experience with Thompson Buick Cadillac and given how things went, it will not be my last. I made it clear that I came ready to buy and they responded in a manner that let me know they heard me. I guess it explains why so many people were there the day I was there.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

I have been searching for a AMG since June, 2022. I have been dealing with the mark up of these cars that go against what banks value them. One after another I end up passing a deal on one due to the owner not having the title in hand, price and delayed responses from sellers. Frustrated, I decided to do my daily web search for a AMG and calm the nerves. Little do I find, a car I once owned. Back in 2020 I ended up having to sell a few of my cars due to medical reasons and expenses. One of them was a 2005 SLK55 AMG, which I had worked on personally rebuilding/improving the Roadster. I never thought I would see this car again until I found it on John Heister's website, which this Dealership was located in North Carolina nearly 1825 miles away. I contacted the dealership quickly hoping it wasn't pending sale. John(Sales) who I had first contact with, listened to my story about the vehicle including my past ownership. I went over the details of the worked performed and the modifications I have done to the SLK. He was intrigued with my story and was interested in helping me buy this car back. Now in most cases dealing with price is always the harder end when buying a vehicle but John made it easy, working with his Sales Manager they both gave me the green light on what I would pay for this vehicle. I was so happy and with John's constant communication throughout the buying process and getting the car ready for transport I was beyond exhilarated. This was a effortless experience compared to other Dealers who have only seen customer's as a Dollar sign walking through the door or in this case thru a website haha. Thank you John, Sales Manager and the John Heister Dealership! Yours's Truly, Panzer

I purchase a car from Ernest Green at Westgate Jeep! I had great car buying experience and I’m enjoying my new vehicle!

Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!

Great job. I was last minute and they got me in. Thank you Al Jones and Luis Belmonte. I would highly recommend these guys to anyone.