Used 2024 RAM 2500 trucks for sale near Gilmer, TX

The salesman did not pressure me and met ALL of my needs. I was a little off on my payoff and that was no problem, they took care of it... juut like that. John was patient and the management team had his back. There was no back and forth with management, I requested something and he ok'ed it. There were never any let me call you backs or anything. This place will get my business again, no doubt. I ended up not buying that day because the vehicle I saw online was much bigger than I imagined when I got there to drive it. But he's working with me on finding something a little bit smaller.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

If you are looking for a dealership that will go out of their way to make a vehicle buying experience easy, stress free, and who will listen to you and not push you into something you don’t want. Make the drive to Pittsburgh, TX! When you arrive, ask for Amy. Amy will go above and beyond to assist you with your vehicle purchase. After visiting multiple dealerships in my area, finding one dead end after another. Not finding anyone who would give me the time of day, or was quick to say, I can’t work with those numbers. It was only because of Amy’s professionalism and customer loyalty that I drove an hour to Pittsburgh, TX. I’m glad I did. Amy did an amazing job! I was greeted you a smile by everyone there. I have NEVER had a dealership work with me so well. Again, head to Pittsburgh, and ask for Amy! You will not be disappointed!

Outstanding Customer service... Outstanding Vehicle Sale Price... Outstanding Free Vehicle delivery... Purchased a new Dodge Dart on a Monday, over the phone... Vehicle delivered on Tuesday... that easy...

This was an out of town purchase. I live in Houston, TX. I purchased from Pittsburg, TX. So all comms was done via phone. They worked w/me on price. Included in the agreement was that they would ship the vehicle to me. I decided to purchase. Overall the purchase part went well. However, I have execellent credit, so part of the purchasing process going well was because of me (credit score & putting $15k down). I had interactions w/Amy M. Jose V. (GM) and Cesar (Finance). All interactions w/the people were fine, all were nice & professional. The only hiccup was the delivery aspect of the process. I purchased the vehicle on 06/04 (Wed). I did my part & was very prompt about completing the paperwork via docusign & sending the wire for $15k. I received a call from Amy on Fri, 06/06 wanting to confirm my address for the temp plates. I asked about delivery & she said that it should be delivered to me today. I was very excited to hear that I was going to get my Jeep. Then she put me on hold & came back & said they could not ship because there were problems w/funding. I told her that they got the wire & that finance went through them & there were no problems. I quickly called their local bank & their bank confirmed they received the wire the day before. I text Amy & Jose to find out what is really going on....did not hear back, so I called. All ended up being fine (however, I suspect it was a diversion to use as an excuse as to why the vehicle was not going to be shipped that day since she slipped-up & said that it was going to be). Later that night Jose called me to tell me that my car would be delivered on Mon, but I had to pick it up from Manhiem probably around 5pm. I agreed. Mon, 06/09, a lot of back & forth, back & forth (I left work early & had to take an Uber (1 hr to work & 1 hr back) since I got rid of my truck on Sun, 06/07, since I was told I would be getting my vehicle delivered on Mon. No vehicle on Mon... I was then told it would be here Tues, 06/10 b/c of the weather they had on Mon....Well, little did they know that my husband drove open road & hot shot & shipping companies don't play that game. Rain is not going to stop them (my husband was later told (after getting involved) that it was due to a driver have a "tummy ache")....Tues rolls around, a lot of back & forth again. I borrowed my husband truck & left work early again, so I could get to that side of town & get the car without the transport guy waiting on me. Nope, .....no car. Was told it would be Wed by 3pm, but no later than 5pm....took Uber to work (1-hr there, left work early again) & Ubered back 1-hr. A lot of back & forth, back & forth...& was told that the vehicle was picked up & left about 11:30am-12noon....It is a 4-1/2 drive from Pittsburg, TX to Houston, TX...the weather was bad, but a driver would only go through bad weather for about 1-2 hours out of the 4-1/2 drive (was watching weather radar on phone)....Sat by my phone from 3:30pm to 7:45pm waiting on a call from the transport company. Got a text from Jose saying the transport company had been trying to call me for 2 hours ----xxxxxxxx! I had my phone on me like white-on-rice. Headed over to Manheim got the vehicle. Note, my purchasing paperwork said the Odometer was 10 miles. I got in the vehicle and the mileage was 43 miles. Wow! Someone was cruising around about 33 miles on my expense. Not cool. In any event, I must say Jose V. was very professional throughout the whole process. There were times I wished he would have been the one to keep me posted, instead of me being the one having to constantly text for info & updates. Would I buy from them again? Yes. However, I would not leave it to them to transport a vehicle. Just pay the money & get your own shipping vendor to do it. The loss of work for 3 days in a row & the cost of Uber was not cool either. Transporter said he left Pittsburg, TX at 2:30-3pm....so that was a lie as well, when I was told driver left at 12.

Easiest car buying experience yet. They drove my truck to Houston, and it was just as beautiful in person, and drove my trade back to their location. The pictures are spot on. I was worried that buying a truck without driving it may be an issue but was assured that there was no obligation until it got here and O approved. Great experience.

Best car buying experience of my life... I've purchased over a dozen new vehicles and, while almost none were truly bad experiences, all pale in comparison to this one. Working with Shawn Ware and Randy Dugan was the easiest and most pleasant car buying process I've ever been through. I sent an inquiry via the website and got an immediate response from Shawn. Asked him for a few pictures and he texted them to me quickly. Sent him details about my trade-in vehicle and got a fair trade-in value from him very quickly and without any haggling. Asked for an actual deal sheet and he emailed me one within minutes (if you've never bought a car remotely getting an actual deal sheet sent to you is usually nearly impossible). I've used both Vroom and Carvana in the past and while I would be willing to use Carvana again I'd rather just call Shawn; it was a simpler and more pleasant experience. Once I was ready to do the deal Randy called to go over the specifics on the financials and, for the first time ever in my experience talking to finance managers, didn't try to do the hard sell on the extended warranties. He told me he had a couple of options and asked (yes asked!) if I wanted to know about them. Got him in touch with the loan officer at the credit union I used for the loan and he took it from there. To top it all off they delivered my new truck and picked up my trade-in for free to my home 250 miles away from their dealership. Total time from asking for some pictures to truck sitting in my driveway was less than 24 hours. Next time I'm in the Longview area I'll make a point to stop in and meet Shawn and Randy in person. Great experience all the way around.