Used 2024 RAM 2500 trucks for sale near Pelham, NY

The best customer service I could ask for. My family was in the hardest rut, the staff did their best to keep our spirits up, they were everything and beyond making sure everything was being taken care of. I am thankful and appreciative of your support guys!

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Fares was a huge help in the car buying process and I cannot thank him enough for his great customer service. I bought the vehicle from him out- of-state, sight unseen and it is exactly as he described. What's even more impressive is that the car was delivered from New Jersey to Ohio exactly one week after I closed on the loan. Overall the experience was fantastic and I would definitely buy again from Bergen Car Company Inc.

I bought my 2025 Sierra EV out of state but am here in Long Island for a few months working and Rockville Center GMC was the only GMC dealership near by who would honor my GMC warranty. They have been great!!

My buying experience, exceeded all of my expectations. From the moment I arrived at Bill Volz Westchester CDJRAM /CPO, until Brian showed me my Cherokee latitude plus, It was a Five Star experience. Thanks to Mike and his Team

I came into this spot in a desperate situation. My credit isn’t great and I couldn’t afford a high down payment…My friend referred me and I was weary based off of previous car dealership experiences but everything worked out so well here. I got approved and got a wonderful low miles ride. I am glad I came here instead of other dealerships.

this will be the 3rd vehicle i purchase from bergen car company , STAFF is super proffessional and fares goes above and beyond to help , i highly recommend this dealership if you want a good experience with honesty this is definitely your place to go !!!

10/10 recommend Town & Country Levittown. Mike Perez and the sales team have always been such a pleasure to deal with. They will ensure you get the best deal. I am on my third lease with this dealership, about lease my fourth. Thanks Town & Country!

I called the service department as soon as my engine light went on. My Service Manager Frank Russo told me to bring it right in. Thankfully I did as one of the cylinders in my engine blew. I had my Jeep returned within 48hrs.

This is the second ram truck I have purchased from this dealership. I cannot say enough about their team from Bob Walsh, who I worked with them both trucks to Joe in the customer service area and Joe the sales manager depend over backwards to help you feel good about providing them your business. I highly recommend this dealership.

My 2016 Jeep Renegade, with 98k+ miles, was starting to need expensive repairs. So, I looked online for a pre-owned Jeep Wrangler that met my requirements and needs. I found such a vehicle on the Bill Volz CDJR website and made an appointment for a test drive. I was happy with the look, feel and specs of the vehicle and decided to purchase it. My sales consultant John Downey, did everything to ensure that the trade-in and sale went through without a hitch and without any sales pressure whatsoever. He explained all the details of the sale and answered all questions I had about the vehicle. The finance manager Elijah worked diligently to find me the best financing deal possible -- and it came with a great interest rate! When it came to signing the many documents, he went over each thoroughly and again, answered any questions I had clearly and quickly. I rate my overall experience at Bill Volz Westchester Auto as excellent. If you are looking for a new or used CDJR vehicle, I recommend you check out Bill Volz Westchester Auto on Crompond Road, Cortlandt Manor, NY

Kind, honest people with no pressure at all, and they have quality vehicles on the lot. The reps worked patiently with me to find exactly the car I wanted and put together a deal that fit my situation perfectly. This is the place I'll send my boys to without a second thought when they’re ready for their first cars.

Excellent service and sales by Brian. I highly recommend this dealership for anyone looking to purchase or lease a vehicle

Veronica is excellent sales person and she is professional. She has given options to choose but not forced to buy and finally bought what I wanted. She is very nice.