Used 2024 RAM 2500 trucks for sale near Ontario, CA

Hassle free experience when I went into get an oil change with the help of Branden. Upon completion of service, I received an easy to read report outlining the results of inspection. Service department was very professional and helpful.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Had to get some warranty repairs done. Jeff took care of all the processing and we were informed about the progress from start to finish. Professional, courteous customer service.

gracias eddie nos aprobaron por otro carro gracias a el i a david thank you

Great service friendly and helpful had my Yukon worked on warranty service Ceasar Rivas was helpful and took the time to call me on every step.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

Service writer was very engaging and informative. You can tell he enjoys helping customers with his positive and upbeat persona. Work was a completed as instructed and on time.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

Basel at Moss Brothers in Riverside always takes care of my father and I like family. He makes every visit a great experience because of his high level of care. Always a pleasure and very highly recommended!

Very happy... will buy from there again when it's time to purchase another car

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I had the privilege of working with both Vinny and Blake Williamson in the final stages of my Bronco Sport lease and it was seamless and fast. Blake went above and beyond to locate the color of Bronco I desired and had it washed and ready for me to test drive. He carefully reviewed the features of the car and how to use the vehicle and its technology. The finance process was extremely fast, yet thorough. The dealership was clean and well-maintained and all staff were friendly and very accommodating. I highly recommend this dealership when shopping for a Ford of your choice.

I came looking for a couple of trucks for my business and i found exactly what i was looking for i bought three units for my business i would have almost double the amount if i would have bought new...they allowed me to take the vehicles out to the franchise dealer and some things needed to be fixed so they took care of those little details got me commercial financing and i was pretty much on my way I recommend this dealer no doubt they have a huge inventory you just have to do your own due diligence...

Everyone at Car Castle is wonderful including everyone in Management. Eddie in management was wonderful and assisted us with all the process. Come see them you won't be disappointed! 👍

Dominique is very good customer service in my buying today for the Ram 2500 working with him was very easy

Xavier, Sebastian, Aaron, and Nicole were all helpful and good to work with! Thank you!

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

J Star Dodge has the best customer service of any place of business I frequent. They have been the only place I use to service my 2019 Dodge Durango. I have 69,200 miles and it runs like it’s brand new.