New and used 2026 RAM 2500 Big Horn trucks for sale near Hiram, GA

When I arrived for my oil change & tire rotation, Brittany Nelson greeted me with a pleasant attitude. My service was completed in a timely manner.

Absolute professionals in the crews working here. I've been a repeat offender, uh, customer since 2015, and keep coming back due to the quality of work, customer service, care and detail, including the sales and finances team's hard work to get my needs and wants meet--and exceeded. By far the easiest vehicle shopping experience I've ever had. All my vehicles are serviced here, for both routine maintenance and unscheduled maintenance. They are so good, they often have a wait for special and specific work, and appointments may be needed. Regular services like oil changes and tire rotations are usually quick, especially if scheduled in advance on their online portal. Highly recommend this dealership for service and repair, automotive parts, and any automotive purchasing and trade-ins!

It's a good car dealer, they deliver what they sell and treat the buyer very well. They guide us and help us make good decisions. I highly recommend it.

Had an appointment at 9 o?clock for a recall on the backseat headrest and an oil change. Told the check on the headrest might take a day or two. I decided not to do the recall and then the service guy came back and said they could do it in 30 to 45 minutes. Don?t understand the requirement of a 9 o?clock appointment if the testing was gonna take a whole day or two.

As usual, the facility is clean and associates gave excellent customer service. I was pleased with the level of focused care and attention the associates paid to my needs.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

We have great service experience every time we come here and have an issue or just doing maintenance for our Durango SRT. Hooper is awesome, very friendly and helpful. Hooper went above and beyond in writing a note so that I can show it to the shop that previously changed the wrong size oil filter. Will definitely come back again.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.