New and used 2026 RAM 2500 trucks for sale near Greenfield, NY

My Ram 3500 suddenly went into "LIMP MODE" I was able to nurse it to a nearby Dodge dealership for assistance. After inspection The Service Manager told me there were wires under the dashboard that were not Dodge parts and my repair would not be covered under warranty and he had no idea how long or how expensive repairs would take. He then stated they had no loaner cars and Id have to go rent a vehicle to get home. I was LIVID!!! I called Krystal from whom I purchased my truck and spoke to Andy in Service and explained my situation. Andy asked me to hand my phone to the other Service Mgr. Andy instructed him not to touch my truck and that Krystal would picking it up and brought back to their service Dept. I wish you could have seen the look on his stunned face! Next morning my truck was picked up and after inspection by Andy and his fine crew of techs they discovered the problem was NOT any wires but rather the Power Distribution Center was faulty. My truck was PROPERLY diagnosed and repaired in short order and then DELIVERED to my home nearly 100 miles away!! Andy kept me in the loop constantly and communication was fantastic. All repairs were covered under my warranty as were my car rental fees. Service of this caliber is near IMPOSSIBLE to find these days but it is certainly alive and kicking at Krystal Motors. Needless to say I will travel to Krystal to Purchase our next vehicles regardless of the distance. Customer care has made us LOYAL to them. Again THANK YOU to Andy and his fine crew!!

Expedite and thorough with accepting and offer. Great dealership to do business with. I highly encourage people looking for a new car to use this facility.

Freddy my service advisor is fantastic! He responsive and always available to answer my questions! I couldn’t ask for a better experience.

My 2016 Jeep Cherokee needed a brake job and I didn't want to drive far. So I went to Krystal. What nice people! The service department guys were totally honest and caring.I was getting bored with my car and was searching for a good Certified Jeep. Again, I went to Krystal. They had exactly what I was looking for. I got a very fair price for my trade in. They didn't try to push all the extras on me. All in all it was the most pleasant car buying experience I've ever had. They have a new customer for life! Highly recommended!

Thanks to Tyler bringing my car in to get fixed was a breeze. He had my car in and fixed before my trip. He explained everything that needed to be done. Love this dealership.

Engine mount change done on my Grand Cherokee. Work was done quickly & fairly without issue.

Brought my automobile in for a service would like to thank Freddie, the service tag and Dimitri, the service manager

Human, Straightforward, Clean Operation, Multiple Vehicle Options, Multiple Leasing Company Options, 1-hour Deal, 1-hour Pickup

Dayvon styles was a great help to me , he went above and beyond, honestly this was the best experience I have had at your dealership so far while getting my truck serviced, he almost had me in a new truck , he made sure I was comfortable and kept me updated on how my service was going , I hope he is there when my next service date rolls around, I have had a lot of oil changes at your shop this one by far the best

This dealership and staff are amazing and I would recommend them to family and friends

Lia has been my go to for vehicle service. Everytime I've gone in for any maintenance they go the extra mile.