Used RAM 2500 trucks for sale near Laurel Hollow, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Excelente servicio, muy caros para una persona particular pero buena atencion y buen servicio, por ejemplo mi caso soy trabajador independiente pero me gusta poner el mi vehiculo en manos expertas, y realmente me cuesta caro pero si quiero lo mejor tengo que pagar lo mejor, es bueno que tomen esto en cuenta las personas de bajo recursos

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Luis was a prepared, kind, and cordial associate who I had the pleasure of working with. After some honest negotiation and a little bit of elbow grease, he got me to my number. My Dodge Hornet has been great! He made buying this car a breeze and was very responsive over email as a pre-vetting process.

Its a diesel powered truck so its used to haul which it does with ease, but its comfortable, roomy, handles well and overall a great truck

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .

Had the truck, a Tradesman, 3-years and not a single problem with it, besides what the previous owner did. They put leveling blocks on it and big tires that made it ride like a dump truck. Plenty of power with the 6.4l. Very reliable.

Bryan was a great help, thanks to patty and Federico for getting my deal approved. Thanks again power motors east

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

I?ve been bringing my truck to the Rockville Centre GMC service department three or four times since purchasing it in 2021, and every visit has been a great experience. The entire service staff is amazing?professional, friendly, and genuinely helpful. The service manager is always around, easy to reach, and makes sure everything runs smoothly. I?m very glad I bought my truck from these guys. It?s a great local dealership, and I highly recommend their service department.

if you go to this place ask for Oz... an absolute gentleman, and great salesrep ... very rare you find a man like that in the industry... overall 10/10 experience... never even asked me to write a review but my experience was too smooth not too

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

I had the linkage recall replaced May 2019. Jan 2021 I replace the tires and as a part of the package, it had an alignment for the Trk. It was slightly off and it has always pulled to the right slightly. The Mechanic stated he could not finish the alignment as the recall required the linkage to have the nuts welded.... If you are going to have the recall fixed, make sure you do an alignment 1st .....

Amazing experience with both the salesman (Vic) and finance department. Vic was amazing. Courteous, helpful, absolutely no pressure or “up-sales”. Entire process took less than three hours. Highly recommend. Seamless experience. Thanks again Vic.

Keith my service manager did an amazing job of keeping aware of every aspect of the repairs. I brought in two cars and he was able to arrange a smooth transition between the both vehicles.

I bought this truck from Herritage DJC in Brigham City a year ago and it is without a doubt the best truck I have ever owned. It is a beautiful black color and has everything you could ever ask for in a truck. And speaking of that big 6.4 Hemi engine, it’s without a doubt a real neck snapper. It pulls my ‘26 foot toy hauler trailer like it was nothing. I can recommend this truck for anything you might want to pull. See Bret Davis for a deal on your new Ram.

I am very happy with the service that I have received at this dealership. Natasha, Tom and Jonathan are the best. If it was't for Jonathan when I came for my oil change I would not have known there was a recall on my car. Natasha is so friendly and helpful.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Mr Perez , was Awsome ! Handled my needs from a to z . Highly recommended ! Great place to buy a car . Excellent customer service and plenary of used cars and trucks to choose from !!

Katarina was an excellent car advisor from start to finish. She was knowledgeable, patient, and truly listened to what I was looking for. She made the entire process smooth and stress-free, answered all my questions clearly, and never made me feel pressured. I really appreciated her professionalism and would absolutely recommend her to anyone

Truck meets my needs, plenty of power to tow my trailer. The OEM tires (Firestone Transverse) are trash and a disappointment. Such compromise does not benefit Ram reputation. Would prefer better fuel economy.