Used RAM 2500 trucks for sale near Shelby, NY

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

The crew at Lockport VW just got me into a beautiful new Tiguan. Straight shooters, a great price and in and out in a few hours. Looking forward to scheduling my service appointments when the puppies are around.

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

I worked with Mike Walko. He was friendly and knowledgeable. Had my new 2021 to me jeep compass in two days. I would definitely work with them again.

Best bang for the buck. Styling and looks very nice. Strong puller, great carrying abilities. Awesome off-road capabilities. Would recommend this truck to be the one to decide on.

They were awesome. The car runs perfect. The financing went well even though my credit was poor.

I was in a bad accident and wast boned I had broken arm an fingers my 2500 turbo diesel was hit rightfront side then I was thrown into oncoming traffic and hit again after all that just body damage thank goodness frame was not affected this truck and god saved my life and the fact that god protected me the Olive said if I wasn’t in a wellbuilt truck like I was I would have been killed, thank you Dodge Ram for building these so strong I love my Ram 2500 Turbo Diesel Ivan only speak highly of it it’s a 2014 with 17,000 on the mileage and damage cost ins 22,000 to fix!! Love my truck very much luxury thanks Jacqueline

Jamie was pleasant. Lounge area is comfortable and warm. Waited 1.5 hours for an inspection which did seem way too long for a morning appointment on a Tuesday.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

Great truck. Had issues with Def freezing below 12 degrees. Had to rig a heater cord on line to keep warm. Had to have it flashed once. Dodge did recall for CP4 pump changed back to the more reliable CP3. Still have a catch in the steering when turning. Dealer says it’s just normal. I disagree. Sometimes on a turn vehicle wants to go straight. Had an alignment which made the steering better and the ride better.

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

Great friendly service and really like the remodel of the waiting area Able to have new tires put on in a short time. The new waiting area is comfortable with plenty of coffee and snacks

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

Mike and the team took care of me. They turned a bad situation in to a positive one and I am truly thankful for that!

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

I have purchased about 15 vehicles from dealerships over the years and this was the best by far. Fair price, willing to negotiate trade value, treated me with respect. None of the schanigans the other dealers have pulled in the past.

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.