Used RAM 2500 trucks for sale near Alexander, NY

I was very pleased with all the people I dealt with. Fast responses from the emails I sent too. First time at this dealership. Will definitely recommend others to go there.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Christian was very calm & soft spoken. He was young but very knowledgeable. He listened as I test drove each car and made adjustments to my selection accordingly.

I have not bought from the dealer but there is a great selection and the owner of the dealership is who you deal with . I’ve looked at several cars there for my daughter . Just waiting for the right one .

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

The service department is absolutely phenomenal. Jamie is warm and welcoming and makes you feel right at home as soon as you walk in the door. I will always service my vehicle

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

Great Dealership. Nice trucks and I always get a great deal. Honest salesman. The service department is great too! highly recommend White Horse to all my friends

This is my third Ram 2500 diesel. I have the Laramie level with the Level A group. The ride is very good for a truck especially a 3/4 ton, quite enough to have a normal conversation. I traded a 2023 Silverado LTZ for this Ram. There was no comparison in the solid closing feel and noise of the doors and the overall much better quality of the interior. The seats are comfortable for long trips. What can you say about the Cummins diesel that isn't already legend. It pulls like crazy, acceleration is good, my fuel mileage is 18.9 mpg with 80% suburban, 20% highway. I've had zero issues and don't expect any. Yes, I would buy another one without hesitation.

In the past I have only dealt with GM dealerships and I was extremely happy with the professionalism and end result of the care that was given to my vehicle. Outstanding job done!!!

Great customer service. Repairs done in a timely fashion. Everything was explained prior to being done. Nothing unnecessary was done. I was able to either stay at the place or be taken home.

Have owned my 2022 2500 Tradesman for 14 months now. Very happy overall. Outstanding towing and payload capabilities. Quiet interior. Nice styling. I don't like the dial transmission control. Would prefer it if the infotaimment screen was angled toward the driver instead of flat. Also disappointed with the seating position with the manual seats. Felt like my butt sat too low. Remedied that with an aftermarket shim kit that raised the rear seat height 1/2". Much better. My first RAM. Would buy again.

Everyone was very friendly. The renovations look they will be very nice when completed. Received an oil change, tire rotation, and multi-point inspection. All completed but took almost 2 hours and WiFi wasn?t working.

Joe Basil was very quick to respond to my inquiry! They even reached back out to me to see if there were any other questions I might have.

I have purchased about 15 vehicles from dealerships over the years and this was the best by far. Fair price, willing to negotiate trade value, treated me with respect. None of the schanigans the other dealers have pulled in the past.

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

Megan & Chris went above & beyond working with my bank to put me in a newer minivan.

the best chrysler dodge jeep ram dealership in western new york. no one compares service and sales alike. absolutely perfect

NY State Inspection, oil change, and tire rotation. As usual, everything went smooth as silk. Very pleased with the service department again. They always treat me as if I was special. Makes it a pleasure to visit.

Friendly and efficient service! They even found a problem that was covered under warranty and sent me to a Mazda dealer to have it taken care of rather than fixing it and charging me for it.

Fast service and in and out. Service reps are awesome. Was able to talk about new lease options while waiting on my service being done.

Such a pleasure! Had a recall to be taken care of. From scheduling to resolution, top notch. The service department- Jamie and Rob- were super caring. Every single Dealer employee, including Mike Guindon, that I encountered were very friendly and engaging!