Used RAM 2500 trucks for sale near Cross Plains, TN

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

I bought this truck from Herritage DJC in Brigham City a year ago and it is without a doubt the best truck I have ever owned. It is a beautiful black color and has everything you could ever ask for in a truck. And speaking of that big 6.4 Hemi engine, it’s without a doubt a real neck snapper. It pulls my ‘26 foot toy hauler trailer like it was nothing. I can recommend this truck for anything you might want to pull. See Bret Davis for a deal on your new Ram.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

Nervous about my new truck but the sales team helped me and my wife thru it all! Nice, polite, and honest people to work with. Hard to find that these days!

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Randy Russell was our salesman he made trading cars actually a pleasure would highly recommend Randy for any of your car needs, was in and done in a couple of hours !!

Its a diesel powered truck so its used to haul which it does with ease, but its comfortable, roomy, handles well and overall a great truck

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

Best bang for the buck. Styling and looks very nice. Strong puller, great carrying abilities. Awesome off-road capabilities. Would recommend this truck to be the one to decide on.

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

Awesome customer service and was quick with their response to questions I had about the car and the whole process of purchasing the car and the home delivery option.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Micheal Motors seemed like a good dealership. Darren is a great non-pushy salesman. The Car was a good car at a great price. There was a feature I found in another car I would like to have. I haven't ruled them out but I want to see where the other goes. Good luck your car search.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

I have a 2022 2500 diesel Longhorn, that has had numerous problems with the DEF SOFTWARE. After 3 to 4 trips (50,000 miles) to the Dealership, they replaced the DEF tank and it seemed to fix the problem. I currently have 56,000+ miles with no further problems. Other than that I am extremely pleased with my 2500 Longhorn.

Rusty and Matt were great in getting me into the dealership, test driving the truck, and closing the deal. Mike was a very talented "magician" in helping me coordinate all required to obtain a low promotional interest rate from my credit union. The F-150 4X4 long bed is just what was needed on my farm. I also appreciate CRENCOR's help in expeditiously obtaining the permanent license plate.

Had the truck, a Tradesman, 3-years and not a single problem with it, besides what the previous owner did. They put leveling blocks on it and big tires that made it ride like a dump truck. Plenty of power with the 6.4l. Very reliable.

Everyone was accessible and easy to deal with. I drove all the way from Kennesaw, GA to make a deal with them and Dwayne made it happen. I'd easily deal with them again.

I bought the 6.4L Hemi with 8 Speed Automatic transmission in an 8' bed. I love the way it drives and with plenty of power to pull most anything I will ever pull. Very satisfied with my purchase.

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

Solid truck and great performance. Normal driving is fine, I use it as my daily driver.....but it also pulls our 40' 5th Wheel from Oklahoma to Colorado with ease and has pulled 4wheelers up a 20ft. embankment, out of a river, lol.

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience purchasing my 2020 F-150 Shelby Super Snake from Music City Autoplex. Mr. Bob was professional, knowledgeable, and made the process smooth from start to finish. He answered all of my questions, provided great customer service, and ensured I was completely satisfied with my purchase. Highly recommend asking for Mr. Bob if you’re in the market for a vehicle.

So far we really like it! First time to own a Diesel and a Dodge. Plan or keep this truck for many years. Good to buy local.