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⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Transaction was great and employees were very patient and professional! Thank you so very much!

Went to purchase a car for my teen who will be a new driver. The service from the salesman and both managers Brad and Scott was great. Thank you for working with us. Great experience for us both.

Greg Hines was a awesome salesman, Steve in finance awesome, Brian Hodges and his team awesome and of course the man that keeps all the vehicles shining for them Daniel

Xlnt follow up, inventory check, negotiation clean detailed vehicle, clean dealership friendly salesperson answered all my questions.

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

It was another good experience at Car Max White Marsh. I bought a car back in 2001, which was a good experience, so this time I returned again to Car Max. Everyone was friendly and knowledgeable. Thanks Carmax...keep up the good work. Peace, Jan

Just bought our 3rd vehicle through this dealership and had Heath Sanders help all 3 times excellent service.

I can?t say enough good things about the team at Midlothian BMW. From the moment you walk through the door, you?re greeted with a warm, friendly atmosphere that immediately puts you at ease. The staff go above and beyond to make sure every customer feels valued and well taken care of. What really sets this dealership apart is the exceptional level of service provided by their technicians. Joe treats your car like it?s his own, with care, precision, and genuine pride in their work. It?s clear that the entire team?from Scott and the other service advisors to the techs in the back?takes customer satisfaction seriously. Whether you?re in for routine maintenance or a more complex repair, you can trust that your vehicle is in the best possible hands. Midlothian BMW has earned my loyalty, and I wouldn?t hesitate to recommend them to anyone looking for top-notch service with a personal touch.

Annie was excellent. She helped us find the exact car we wanted and made sure it was gone through and cleaned. The entire process was fast. When a minor issue came up she resolved it immediately. We would recommend the dealership and Annie to anyone and wouldn’t hesitate the purchase from her again in the future.

Berenyse at the dealership was very helpful and prompt. she helped us throughout the whole car buying experience.