New and used 2025 RAM ProMaster 1500 for sale near Konterra, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Brian Perry and Jeff Bejna provided excellent service. They were very honest, accommodating, and I felt at ease during the whole buying process. I highly recommend Heritage MileOne!

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

The person who was assigned to me did a great job. I left my wallet at home and she went extra mile to arrange for a shuttle to take me home and back to finalize the work. Great job!

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

Availability of appointments was excellent. Appointment was handled promptly. Everything was explained in detail & in language that was layman friendly. Work was completed promptly and competently. Would recommend without reservation.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

On 12-23-24; I had the pleasure of working with Darren Badillo (sales rep), Corey Davis (GM) and Stacey from the finance dept. When I say I received A1 service would be an understatement. This dealership and the employees made buying a car seem like walking in a pizza shop and ordering a slice of pizza (that simple). We got started at 10am and I walked (drove) out at 10:48am with a 2019 Mercedes E53 AMG. I highly recommend anyone looking for a vehicle to buy at VINS MD and ask for Darren.

Best experience !!!! Thank you eastern !!! Wendell you were great !!! Jesus santos thank you and Walid thank you for your service you guys are the best. ! We truly appreciate you very much !!!!