Used RAM ProMaster 2500 cargo vans for sale near Peppermill Village, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

Worked with Jamal. Very quick to respond and thorough. They calculate the clean energy credit and tax and fees correctly unlike a lot of dealers that overcharge them (do your math). This dealership seems to have a good reputation and I understand why. Stay away from the ones with poor reviews unless you can do your own calculations!

Worked with Josh on selling my car and he made the process quick and effortless. Would recommend to anyone looking to sell their car asap.

From the moment I stepped into National Motors of Ellicott City, I was met with a friendly, professional environment. Buying a car can be overwhelming, but Johnson made the process easy and not stressfull . The dealership had a wide selection, and everything was clean and organized, which set a great tone right away. I ended up buying my car at a great price. 2.

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

We have found Waldorf Dodge to be a professional dealership and great to work with. We recently had our 1st of 2 cars repaired. It needed repairs which fell under warranty and the dealership dealt with our needs efficiently and quickly.

JP and Noah were very understanding with my situation and gave me some time frame to make a full downpayment payment towards the vehicle

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

They worked late to make sure all of our needs were met. We will be back again!

Ram Pro-master 2500 is a best solution for someone to start your own business or used this van for family trips, very spacious, drive smooth, feels very nice and safe with all the panoramic view from the front windshield.

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

I have always had a soft spot for this place over 60 purchases .. And service would not run without Victor .. Honest , reliable and he is an amazing human .. I am a jeep snob but Victor keeps me in the game ..

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

If you want a cheap yet capable vehicle that can haul and tow anything than this is a good vehicle for you. The van is relatively comfortable but not luxurious. The rear beam suspension makes bumps turn into jitters. The engine is strong enough if the van is empty, but as you start to pile things in, the passing acceleration is decreased. The cabin does have minor wind noise but not too much tire noise. The seats pletny supportive enough for a van but I wouldn't recommend driving for very long distances while sitting in them as they aren't amazing. Mine is almost fully loaded and had an MSRP of $44,949. The transmission is a six speed auto which has enough gears most of the time, but sometimes when you put your foot down, the kickdown is slow.

Very good and friendly place, Charles was very welcoming and respectful, if youre looking to get a new vehicle I recommend coming here!!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!