Used RAM ProMaster 2500 cargo vans for sale near Wheaton, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

The manager Jamal Khan the sale person Adil Zaman, amazing people, best customer service.i really appreciate it

As always the service was great! Ruben has been taking care of my car for years at this point. The techs do a great job. Everyone is so nice.

Sam made our vehicle purchase smooth, effortless and welcoming. The level of service my family and I received from Sam was superb. We had never experienced this level of attention while purchasing vehicles in the past.

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

Josh and Bob made it smooth getting me in my 2021 Versa SV sedan. Got the car and the deal we wanted after walking away from Passport around the corner. Thumbs up all the way!

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Got my wrangler from Amir and David. Excellent customer service, they were willing to deliver the car for free. Got a great deal. 2nd car from them and will recommend them to family and friends.

I highly recommend this dealership. I have been buying new cars every three to four years for over 30 years now and this was by far the easiest/smoothest buying process so far! This was my first time buying a pre-owned car from other than a large name-brand car dealership, and what a difference! We purchased a 2019 RAM 1500 with only 9700 miles on it. We were was able to negotiate everything via email and text prior to going to the dealership. We worked with Mo and Tom, and these guys were fantastic. They were honest and kept their word - try getting that at a big dealership! The guys gave us an amazing deal, below market value; and in addition, they gave us what we asked for on our trade - again, showing that they were not only honest, but fair. These guys will definitely earn our future business!

It is highly utilitarian, no frills. Highy efficient fuel wise. Semi automatic transmission annoyed me at first but actually works extremely well. Only relibility problem was bad battery ground connector cam lock. It caused lots of problems.

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

I appreciate the honesty and professionalism with these guys. They always do a great job with my car, and it never takes more than a couple of days. Highly recommend Safford Jeep.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Well, just purchased van and like the handling and cargo space . I use it mainly a a company work van. It is used both for work and recreational.

Mr.CP is the best he gets me in and out . Never have to worry about anything. If something is going on with my vehicle he will let me know what the best option is. Very professional and always greet you with a smile. I’m so grateful to have him as a service rap.

Great customer service. Respect and compassion Your customer service is excellent and I will like to visit your location again or refare to friends and co-workers God bless you all.

Hi Amir Khan, From our initial interaction to the moment I drove off the lot, your professionalism and dedication were evident. You made the entire process smooth and stress-free. Your knowledge about the vehicle, including its features and history, was impressive, and your transparency in answering all my questions instilled confidence in my decision to purchase. Moreover, your approach to negotiation was fair and respectful. You listened to my concerns and preferences, and we were able to reach a mutually beneficial agreement without any pressure. I truly appreciate your patience and willingness to accommodate my needs throughout the negotiation process. Additionally, I would like to thank you for your post-sale assistance. You took the time to explain the warranty coverage and provided valuable insights into ongoing maintenance recommendations, which have been incredibly helpful. The only negative is your pricing online needs to be more clear about the advertised discounts. Dr. Irshad