Used RAM ProMaster 2500 vehicles for sale near Glen Burnie, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Sales and finance department were first class. Any questions and issueswere addressed properly and quickly

The service was great and fast. The service rep was knowledgeable. My car was done in a day.

Excellent!!! Everyone was polite, courteous & customer service was superb. Overall the buying process went smoothly. Definitely would recommend the dealership to others & Definitely would come back.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Excellent staff and experience from everyone and all involved at Autodot. Recommend to anyone looking for a great car and awesome customer service going above and beyond!

Well, just purchased van and like the handling and cargo space . I use it mainly a a company work van. It is used both for work and recreational.

Holly and team did a great job. Have purchased many cars in our lifetime. It went very smoothly.

Ram Pro-master 2500 is a best solution for someone to start your own business or used this van for family trips, very spacious, drive smooth, feels very nice and safe with all the panoramic view from the front windshield.

This weekend, I had the incredible opportunity to purchase a car from my long-time friend and his amazing team at District Auto Group. Working with Amir and Moe to acquire my 2021 Infiniti Q50 was truly a blessing. From the moment I stepped through the door, I was greeted with a warmth and hospitality that made my son Joshua and me feel like part of the family. I must say it was the best experience I've ever had. Amir and his team went above and beyond to ensure that I found the perfect car. They listened to my wants and needs, answered all of my questions, and helped me find a car that I absolutely love. The entire process was seamless and stress-free, thanks to their expertise and professionalism. Walking out of District Auto Group with my new car felt like a dream come true. Not only did I drive away with a fantastic vehicle, but I also gained an extended family in Amir and his team. Their genuine care and dedication to their customers shine through in every interaction. I can't recommend them enough to anyone in the market for a new car. If I could give 100 stars I would!!! Thank you for providing me with such an exceptional experience! 🤗

Josh was great and made the whole buying process run smoothly. He was very knowledgeable and even set me up with the my Chevy app which is very convenient.

I had a great experience with the parts department — especially with Taylor, Kam, and Chad. They diligently helped me figure out exactly which tail light bulb was out, and made sure I got the correct replacement. The whole team took excellent care of me, and they did it quickly, too. I really appreciated their professionalism and efficiency!

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

I'm a retired veteran of 33 years, and I came with my daughter because I needed a car to get to work. The salesman Smittie was the absolute best. Very nice guy, very honest, and showed me exactly what I needed to see. No fast talking just a man trying help out a customer. Out of my 50 of buying cars this was one of the best car buying experiences yet. Great Job Smittie at national motors.

Just bought my new Kia Telluride and salesperson Jericho Huntley made the transaction smooth and easy! He was very knowledgable and transparent. Would highly recommend!

Ronnie Hughes is one of the best sales woman at DARCARS in New Carrollton she takes the time to answer every question that I asked. I am in the process of saving more money so that I can come in purchase that 2017 Dodge Journey. I would highly recommend her to my family & friends. Ms. T. Smith

Bought a truck from Superior Motors last night , got there at closing. Tony Roy was my salesmen and did not care it was time for him to go home . Was very professional and took very good care of me . I would recommend this place to buy a vehicle and ask for Tony Roy and you will get the best service !!

Desmond was extremely helpful and patient assisting us find the right car and making the process painless.

Best experience !!!! Thank you eastern !!! Wendell you were great !!! Jesus santos thank you and Walid thank you for your service you guys are the best. ! We truly appreciate you very much !!!!

Excellent experience buying the SUV from Bilal, great service, I highly recommend National Motors, would buy my next car from here, thank you!