Used RAM cargo vans for sale near Chevy Chase Section Three, MD

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

This is my second time at this dealership. I can honestly say I have never had a better experience. I told Bryan what I wanted, he had it prepped and ready before I arrived, and pricing was fair and transparent. The whole process took me less than 2 hours, which made my week!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

Jared Brown was excellent as always in terms of exceptional knowledge courtesy and service. He is a asset to the company, and treats customers and their needs as a priority.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

Great Nimble Van!!! Go out and get yourself one!!! A bit pricey for a new one, but very peppy and great turning radius. Will be used for an adventure vehicle for the family after the upfitting is completed.

First dealership that was transparent with everything. Called in about a tacoma and they gave me the breakdown without a hesitation and no games thank you jeffrey and salem your help

I was impressed with the service we received with the dealership employees involved with the sales and trading of our vehicle.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

Overall the experience was positive. However, even though I an appointment, I had to wait nearly a half hour for them to put gas in it to test drive. I bought the car, a 2015 red convertible beetle!

Well, just purchased van and like the handling and cargo space . I use it mainly a a company work van. It is used both for work and recreational.

Great customer service with Dominic, very informative about the whole process. Went out of his way to make sure we had our vehicle back in time even though the tire delivery was delayed. Thanks again!

Georgio went above and beyond to make sure I got exactly what I was looking for. He worked hard to find the right car for me, kept me updated every step of the way, and even followed up after the sale to make sure I was happy. That level of care is rare these days. Truly outstanding service!

Excellent work van I have all my shelving in it plus a gang box and I can still fit my Harley in the back. And I still have room for my dog

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Service department outstanding. Did not wait long at all. Went in for an oil change. I will return in the future. Ruben was great. They checked over vehicle and told me it was in great shape.

Got my wrangler from Amir and David. Excellent customer service, they were willing to deliver the car for free. Got a great deal. 2nd car from them and will recommend them to family and friends.

I had a great experience at this dealership from start to finish. The staff was welcoming and made me feel comfortable as soon as I walked in. Johnson was very helpful. I was in the market for a new car, and Johnson made the entire process smooth and stress-free. He was extremely knowledgeable and took the time to answer all of my questions. He listened to what I needed and helped me find the perfect car that fit my budget and lifestyle. I never felt rushed or pressured, which made the experience even better. The paperwork was handled quickly, and everything was explained clearly. I truly appreciated how professional and helpful Johnson was throughout the process. I drove off the lot in a brand new car and couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for excellent service and a great car-buying experience.

Very clean and reliable vehicles. Very professional sales representative..Patricio as well as Finance person Felix